Customer Service Maintenance

WILLIAM SINGER

W**** Country Manor Road 920-***-****

Random Lake, Wisconsin 53075 **********@***************.***

SUMMARY OF QUALIFICATIONS

Goal driven professional offering practical and progressive career success in maintenance and operations.

Recognized for propelling performance to unprecedented levels through creative troubleshooting and

superior customer service. Highly motivated and results oriented; able to work independently,

cooperatively as part of a team, or in a leadership role to accomplish goals. Effective communicator with

demonstrated ability to interact with groups of people from diverse backgrounds. Well organized with

proven ability to effectively prioritize work, completing multiple, concurrent assignments in a timely and

professional manner. Fully computer literate. Thrive on opportunities to resolve problems within fast

paced work environments.

CAREER PROGRESSION

CEDAR VALLEY CHEESE, INC. – Belgium, Wisconsin 2000 – Present

Maintenance Technician

9 Selected by this burgeoning mozzarella cheese manufacturer to install equipment and automate

processes working with All Max Antero software to set up preventative maintenance programs,

automate parts and equipment inventory, handle work orders to maintain and repair equipment, and

enhance equipment scheduling and preventative maintenance.

10 Gained expertise with the use of a variety of power systems up to 480 volts and Allen Bradley controls

to facilitate processes.

11 Played an instrumental role in the company’s rapid growth in production from 70,000 pounds per day

to 120,000 pounds per day.

12 Enhanced plant safety by setting up OSHA programs for lock out tags, confined space, haz com, and

evacuation procedures; collaborated with contractors to establish fire and security cameras and pass

cards.

13 Maintained plant productivity during improvements by completing work with minimal downtime.

14 Developed a belt drive system for flat cables, eliminating downtime for repairs every three weeks and

replacing it with the new system that requires only annual maintenance.

ASC PUMPING – Brookfield, Wisconsin 1998 – 2000

Field / Shop Technician

15 Chosen by this provider of pump and boiler feed systems to work on pumps and pumping systems in

the field, which involved maintaining and diagnosing problems and building boiler feed water systems,

ensuring the total satisfaction of customers.

16 Entrusted to service the company’s most prominent commercial clients including Mt. Sinai Hospital,

Marshfield Clinic, and Wisconsin Dells Water Parks due to comprehensive product and industry

expertise and superior customer service and troubleshooting skills.

WEIL PUMP, INC. – Cedarburg, Wisconsin 1993 – 1998

Supervisor, Vertical Pump Department

17 Merited fast track promotion at this leading supplier of vertical and submersible pumps from lead

person to supervise five lines of pumps before being selected to establish and manage the parts,

warranty, and service department.

PROFESSIONAL CERTIFICATIONS AND TRAINING

WISCONSIN DEPARTMENT OF NATURAL RESOURCES – Sheboygan, Wisconsin 2008 – 2011

Waste Water Operator Certificate

UNIVERSITY OF WISCONSIN – Madison, Wisconsin 2006; 2009

Short Course in Boiler Safety; Dairy & Food Plant Waste Water Short Course

BOONESTROO – Green Bay, Wisconsin 2009

Greenhouse Gas Emissions

AMERICAN TRAIN CO. – Milwaukee, Wisconsin 2007; 2008

Total Productive Maintenance; PLC’s for Non programmer

LAKESHORE TECHNICAL COLLEGE – Lakeshore, Wisconsin 1999

Fire Fighter Driver / Pump Operator Course

MATC – Milwaukee, Wisconsin 1994; 1998

Principles of Supervision; EMT Course

Contact this candidate