Customer Service Sales

Location:

Posted:

April 01, 2010

Will Junge

*********@*********.***

SUMMARY OF QUALIFICATIONS

Excellent written, telephone and in-person presentation skills

Able to quickly establish rapport with people, identify needs, and match

them with appropriate resources.

Versatile, self-motivated, and computer-savvy professional with experience

in diverse industries.

CAREER PROFILE

Customer Service and Interpersonal Communication

Delivered effective demonstrations and advised clients on options to meet a

wide variety of financial needs.

Demystified and clarified mortgage lenders' programs for customers through

effective dialogue.

Gained experience with a wide range of marketing techniques, including cold-

calling, internet, call center, business-to-business, and direct mail.

Reached high level of expertise in marketing to customers, setting

appointments, taking applications, and attending closings.

Technical Recruitment

Collaborated with clients to assess individual needs and match with

position requirements.

Marketed contract and direct hire recruiting services to clients in the

Chicagoland area and nationally.

Developed and implemented programs and processes to maximize the

effectiveness of the recruiting function.

Performed full lifecycle recruitment of IT professionals.

WORK HISTORY

Associate Aflac, Chicago, IL, 2009

Technical Recruiter Equus One Inc., Wauconda, IL, 2006-2009

Technical Recruiter Drivestaff, Elmhurst, IL, 2005-2006

Field Service Rep UGA/NASE, Lombard, IL, 2005

Mortgage Broker Advantage Mortgage Consulting, Oak Brook,

IL, 2004

Inside & Outside Sales Capital Mortgage, Chicago, IL, 2002-2004

EDUCATION

Bachelor of Professional Studies, History, anticipated 2011

Roosevelt University, Schaumburg, IL