Project Manager Sales

Harlan Chiu

** ******* **. ****: (***)

***-****

Moraga, CA 94556 Cell: 925-***-****

******.****@*****.***

PROFESSIONAL SUMMARY:

1. Fourteen years of Human Resources experience in Recruitment and Staffing

Management, Strategic Planning, New Business Development, Contract

Negotiation and Project Management.

2. Industry Experience includes Professional Services, Technology,

Financial Services and Telecommunications: Union Bank, Gap Inc., Michael

James Reid & Co., Colonial Supplemental Insurance,, Levi Strauss & Co,

Pacific Bell/SBC.

3. Complementary education includes a Bachelor of Science degree in

Business Administration from the State University of New York at Fredonia

and a Master of Business Administration from the University of Toledo.

PROFESSIONAL EXPERIENCE:

Torchiana, Matrov & Sapiro, San Ramon, CA (part-time)

6/2009 - Present

Outplacement firm providing career counseling and job search advice to

former employees of client firms.

Sr. Consultant

. Counsel candidates on career opportunities, resume preparation and job

search.

Union Bank, San Francisco, CA 4/2008

- 6/2009

Corporate Senior Recruiter

. Full life cycle recruiting: managing client organizations, sourcing,

interviewing, negotiating and extending job offers.

. Developed sourcing strategies that included: cold calling, web, job

boards, social networks.

. Recruited for functional areas: Credit, Credit Risk, Audit, Vendor

Management, Marketing, Environmental Sustainability

. Filled exempt positions from junior to SVP levels.

. Mentored Associate Recruiter

THE GAP INC., San Francisco, CA

Senior Recruiter 8/2006 - 9/2007

. Full life cycle recruiting supporting multiple brands for functions of:

finance, merchandise planning, distribution, product

development/production and technical design services.

. Fill exempt positions from junior to director level positions.

. Establish relationships with fashion industry colleges for recruitment.

MICHAEL JAMES REID & CO. (Retained Executive Search firm)

Managing Associate 2005 - August 2006

. Conducted executive level searches for clients: Board of Directors,

senior leadership from Director level and above. Most searches focused

on identifying diversity candidates.

. Utilized hands-on direct cold call recruiting, developing relationships

with community organizations and internet sourcing methods for

candidates.

. Concluded searches for SVP Corporate Communications, National Director of

Recruitment, Product Marketing, Board members for a non-profit, etc. Our

focus is on conducting searches that provide a qualified and diversified

slate of candidates to our clients.

INDEPENDENT RECRUITMENT CONSULTING 2002 - 2005

VFI Financials, Livermore, CA - Recruiter (contract)

2005

. Recruiter responsible for staffing a 50 seat call center with

commission sales consultants.

Colonial Supplemental Insurance, Emeryville, CA - Regional Recruiter

(contract) 2003 - 2005

. Responsible for supporting the recruitment needs of the Northern

California sales territory.

. Developed the staffing plan to source, interview and present commission

Sales Rep candidates for final interviews to the various Sales Managers

in the region.

. Utilize many avenues to identify candidates such as: posting to on-line

job boards, resume mining on various job boards, job fairs and referrals.

Comcast Cable Corp, Concord, CA Recruiter (contract)

2003

. Responsible for staffing a 400 seat call center. Sourced, interviewed

and hired many of the leadership and agent positions in this new call

center.

LEVI STRAUSS & CO., San Francisco, CA

Sr. Recruiter May 2000 - November 2001

4. Developed the recruitment plan & provided all aspects of full cycle

staffing support for the IT organization nationally

- consulted with hiring managers on specific skills needed, sourced and

interviewed candidates, consulted with managers on salary offers, made

job offers, conducted new employee orientations on a rotational basis

- recruiting sources: 65% internet, 25% employee referral, 5% search

firm, 5% job fair

5. Stabilized & then improved the staffing relationship with the IT

organization within 2 months of joining Levi's

6. Managed the relationships with several search firms

7. Project Manager for Volunteer Day 2001

PACIFIC BELL / SBC 1982 - 2000

Recruitment & Staffing - Sr. Recruiter/Staffing Manager

1995 - May 2000

8. Analyzed client performance gaps and made training recommendations to

enhance performance

9. - identified performance gaps in: customer service, IT systems,

management skills Developed the strategy & implementation to recruit at

job fairs, open houses and trade shows throughout the US & Canada to

improve and promote the employment brand.

10. In conjunction with Marketing, developed the employment brand to make

Pacific Bell an employer of choice.

11. Supported several SBC/Pacific Bell companies in external recruiting,

interviewing, and hiring of technical professionals (Salespeople,

Marketing, IT & Networking)

12. Accomplishments include:

- Military recruitment - initiated program that resulted in 20 new

hires for the Operations Dept.

- established contacts at various military bases to recruit

retiring personnel

- College co-op program - initiated a new program w/ Devry Institute

- Trade show recruitment - initiated new source pool, which resulted

in 25 new hires

- established partnership with marketing to recruit at trade

show / conferences. Successfully recruited

several Product Managers from these venues.

- Canadian recruitment for technical positions - initiated new source

pool

- educated hiring managers on TN visa vs. H1B visa

- Sourced candidates from Internet (Monster, etc.)

Strategic Planning, Business Development & Sales Management

1989 - 1996

13. Created new revenue generating opportunities for Pacific Bell by

establishing Pacific Bell Training Services to sell Pacific Bell's

training curricula and Pacific Bell developed software programs.

14. Evaluated the marketplace, competitors, training trends and established

the pricing for Pacific Bell courses (managed product lifecycle).

15. Developed the sales strategies and tactics for selling training courses

to the general public and selling Pacific Bell's software applications to

large corporations in the US and Canada.

16. Negotiated contracts with distributors and with end user clients in the

US and Canada for software products.

17. Clients for HR software products included: SPRINT, Southern California

Edison, AGT Ltd.

18. Evaluated the marketplace, competitors, platforms and established the

pricing for Pacific Bell developed software products.

19. Built & led a sales team to attain 105% of a $1MM revenue target within

one year of starting the group through the use of Direct Mail/Direct

Response campaigns, exhibiting at trade shows and prospecting for new

clients. Had P&L responsibilities.

20. Developed marketing collateral, advertising programs, promotions and

partnerships to promote the sale of Pacific Bell training and software

programs. Worked with advertising agencies to develop creative pieces

and campaigns.

21. Established pricing, discounts and promotional offers for curriculum

and software sales.

22. Managed all aspects of trade show activity from conference selection

(ASTD, AMA), booth set-up, giveaways, booth staffing, presentations to

lead generation and tracking.

Project Management 1987 - 1989

23. Sr. Project Manager in the Customized Proposal Group managing a team of

eight managers who consulted and assisted account teams with special

engineered services.

24. Coordinated the efforts of multiple organizations such as sales,

network, engineering and state regulatory to provide special services to

the customers.

Sales Account Manager 1982 - 1987

25. Sold Pacific Bell network services in the Priority, Intermediary and

Small Business marketplaces.

26. Accomplishments include:

- 1985 Pacific Bell President's Club Honoree

- Two time Vice President's Sterling Club Honoree

- Speaker at a 1985 Eastern Management Group sponsored conference

MERRILL LYNCH 1981 - 1982

Stockbroker

KIDDER PEABODY 1979 - 1981

Stockbroker

BANK OF AMERICA

Loan Officer 1977 - 1979

EDUCATION:

University of Toledo, Toledo, Ohio

Master of Business Administration

State University of New York at Fredonia, Fredonia, NY

Bachelor of Science, Business Administration

SPECIALIZED SKILLS AND TRAINING:

Certification: Senior Professional in Human Resources (SPHR) through SHRM

1999- 2005

Certificate Program Completed: HR Generalist (SHRM)

AIRS Training Completed: February 2006

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