Customer Service Manager
Resume:
Kari L. Huskey
Conway, AR *****
**********@*****.***
EDUCATION:
Oklahoma State University
Two years of undergraduate studies concentrated in Sociology
Bachelor of Science Degree in Business Administration with a Marketing Major
Currently working on E-Commerce Bachelors Degree
EXPERIENCE:
Copiers Plus, July 13, 2009 – Present Enid, OK
Account Manager
Sales of Sharp MFP’s and accessories creating money saving business solutions for clients.
Building relationships with New Business accounts in new Sharp Authorized territory. Training
on MFP’s and SharpDesk.
The Shreveport Times, January 25, 2007- November 14, 2008 Shreveport, LA
Major Account Manager, Promoted July 1, 2007 – November 14, 2008
Work with clients and advertising agencies in planning and scheduling print ads, pre-print
inserts, online and niche products. Implement multi-media campaigns to increase revenue and
profits for Gannett’s top 61sales accounts as well as a Key Account list. Initiate and close yearly
contract negotiations. Meet and exceed monthly and quarterly goals and objectives.
Account Executive, January 25, 2007-June 30, 2007
Maintain current client relationships; generate leads and initiate new sales opportunities.
Establish innovative approach to audience selling with high-end results. Create effective
advertising messages for all aspects of print media including retail, niche, online and direct mail
pieces.
Enid News & Eagle, June 9, 2005-December 15, 2006 Enid, OK
Advertising Executive
Consult clients on their year-round media advertising campaigns, write copy for and design
layout of display ads, custom inserts, niche products and website advertisements. Use
networking and cold calling techniques to establish new business relationships.
Girl Scouts - Red Lands Council, September 1999-January 2005 Enid, OK
Membership Marketing Specialist Out based Enid
Responsible for promoting and marketing the Girl Scouts - Red Lands Council to public. Other
responsibilities include: recruiting, training, supervising, retaining, and maintaining database of
adult volunteers; Using financial software to keep troop bank accounts in order; Conflict
resolution management; Creating partnerships with schools and other organizations to bring
quality programs to all girls; Making PowerPoint presentations to individuals and groups about
the importance of Girl Scouting; Develop recruitment and presentation materials; Work with
media to maintain a consistent visibility campaign; Report outcomes measurement of all
recruitment and collaboration activities and seek out fund development opportunities.
Williams Broadcasting KGWA / KOFM, October 1998-September 1999 Enid, OK
Marketing Executive
Worked with clients marketing their business through radio advertising. Used networking and
cold calling techniques to establish business relationships. Created client records using Excel for
better organization and access. Performed Internet research to become better acquainted with
each company and organization before each meeting. Wrote copy, voiced and produced both 30
and 60 second commercials and Public Service Announcements. Also performed as personality
for live broadcasts.
Oklahoma Blood Institute, September 1997-October 1998 Enid, OK
Mobile Supervisor
Responsible for supervising staff and monitoring the well being of donors and volunteers while
maintaining environment safe for blood component collection. Maintained complete and current
records of each donation both on paper and in the computer. Using customer service skills,
earned donor’s trust to ensure their safety and comfort. Supervised and performed phlebotomies.
Corporate Golf & Gift, December 1994-August 1997 Oklahoma City, OK.
Initially hired as Receptionist. Promoted to Independent Sales Representative in May 1995.
Through networking and cold calling techniques, started initial selling in Stillwater, OK. area.
Responsible for cultivating customer relationships helping to market their business with specialty
advertising.
Stillwater Plasma Center, August 1990-July 1992 Stillwater, OK.
Assistant Manager-April 1992-July 1992
Donor Floor Supervisor-March 1991-April 1992
Phlebotomist-August 1990-March 1991
Responsible for all areas of center including donor floor, lab testing and reception screening
areas. OSHA training.
MEMBERSHIPS AND ACTIVITIES:
Enid Chamber of Commerce Ambassador 5 years
Enid Chamber of Commerce Executive Ambassador Committee 3 years
Downtown Enid AMBUC’S 3 years.
2005 Youth and Family Services Capital Campaign Foundations and Grants Chair
2006 Youth and Family Services Board of Directors
Garfield County Tobacco Free Coalition Member 2 years
Garfield County Hispanic Outreach Council Member 2 years.
Leadership Greater Enid Class X
Stillwater Chamber of Commerce Ambassador 1year.
Oklahoma State Marketing Club Member 2 years.
Professional / Personal References Available Upon Request
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