Customer Service Medical Billing

Nicole Sergeant-Thomas

**** **** ***** ****

North Lauderdale, FL 33068

Mobile 954-***-**** . Email ***********@*****.***

OBJECTIVE

To secure a position that will enable me to utilize my Medical Billing,

Coding and Administrative skills

Summary of Qualifications:

. Detail oriented, capable of handling complicated assignments and

administrative and clerical request

. Proficient in medical insurance billing and coding, medical terminology

and data entry

. Possess knowledge of medical software-Mediclaim, ICD-9 Coding, CMS 1500

Forms

. Proficient with Microsoft Office applications

EDUCATION

Sanford Brown Institute

Ft. Lauderdale, FL

Medical Billing & Coding Diploma

2009

WORK EXPERIENCE

Care Resource

Oakland Park, FL

Medical Biller and Verifier

2009

. Performed insurance verification

. Reviewed ICD-9, CPT, CMS 1500 and HIPAA

. Accurately billed patients accounts

. Medical insurance claims denials processing

. Filing, charge entry, recovery of payments

. Responsible for viewing patients files

. Patient Registration

Wachovia Bank

Lauderhill, FL

Teller

2006-2008

. Maintained A.T.M. and vault operations

. Processed teller transactions

. Assisted customers with inquires in regard to account information

. Analyzed customers' accounts. Received incoming calls

. Processed evening deposits

American Express

Sunrise, FL

Customer Service Representative

2006

. Received inbound customer service calls

. Processed fraud disputes and payments

. Analyzed customers' accounts benefits and services

Publix Supermarket Inc Ft.

Lauderdale, FL

Customer Service

2003-2006

. Processed Western Union Transactions

. Issued money orders, lottery tickets and received incoming calls

. Operated cash register and audited back office files

References Available Upon Request

Contact this candidate