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Human Resources Quality Assurance

Location:
Ladson, SC, 29456
Posted:
March 29, 2010

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Resume:

*** ******** **. . ******, ** *****

PHONE 843-***-**** . E-MAIL abm0nt@r.postjobfree.com

Kendra L.Morgan-Stevens

Objective

To obtain a position with a growth oriented

company where my skills and experience can be

fully utilized.

Summary of qualifications

Very strong interpersonal and communication

skills

Ability to represent a company with professionalism

and confidence

Resourceful and detail-oriented; skilled

problem-solver and

multi-tasker

Skilled in working effectively with diverse groups

at all organization

levels to achieve common objective

Knowledgeable in Microsoft Office

Education

Strayer University

June 2007-Dec. 2009

Degree: BA in Human Resources

Limestone College

August 2005-June 2007

Degree: BA in Human Resources

Trident Technical College

Sept. 2001-August 2005

Degree: Associate in Accounting

Aviation Schools for U.S. Naval Aircraft Nov.

1988- Dec. 1998

Schools for P-3C, A-6, CH-44 and F-14A Tomcats

Flint Northwestern High School

Sept. 1984- June 198

Professional experience

March 2007-April 30, 2009 Girl Scouts of

Eastern South Carolina

Director of Human Resources

Structured and implemented programs and policies in

the areas of

training, compensation structures, benefits

package, incentives and

new employee orientation.

Wrote employee manuals covering issues including

disciplinary

procedures, code of conduct, FMLA policy, and

benefit information.

Revised job descriptions for each department for

accuracy of each job

responsibilities.

Reworked new -hire orientation program to include

HR information

and company resources.

Experience in employee recruitment and retention,

staff development,

mediation, conflict resolution, benefits and

compensation, HR records

management, HR policies development legal

compliance.

August 2005-March 1,2007 Girl Scouts of Carolina

Low Country

Director of Office Services

Work daily in Peachtree accounting software

Prepare daily general entries for all cash receipts

Work closely with CEO to prepare annual budget

Reconcile bank accounts on monthly basis

Prepared GSCLC for the past two annual audits

Weekly check run to pay vendors

Supervised two GSCLC employees

Order Girl Scout apparel for Retail Shop

Monitor and Maintain Supply inventory

Oversee maintenance on all office equipment

Work with Executive Assistant to insure new

employees are added

to payroll, health insurance and retirement plan,

etc...

Implemented new check writing and cookie debt

policy

May 2005-August 2005

Robinson Business Services

Bookkeeper

Performed computerized data entry for various small

businesses and

start-up companies

Sorted and analyzed receipts to determine proper

classifications

Utilized QuickBooks accounting software and excel

spreadsheets

Dec. 2002- April 2004

Jackson Hewitt Tax Services

Seasonal Tax Preparer

Prepared and filed income taxes for individual and

small businesses

Printed individual's checks out after being

approved by the IRS.

Supervised two employees at one particular location

March 2003- Feb. 2004

Coventry Electrical Supplies

Accounts Payable Clerk

Analyzed and cleared vendor statements

Printed and maintained Account Payable reports on a

daily basis

Enter, match and cleared all invoices, debit memos

and credit memos

Verified proper payable information on invoices

Assisted in monthly closings and annual audits

Sept. 2002- Dec. 2002

Positive Changes Hypnosis

Appointment Specialist

Responsible for establishing daily appointments for

Hypnosis Center

Maintained 80% conversion rate for inbound calls

Prepared daily tracking intake sheets utilizing

Excel

Dec. 2000- Sept. 2002

Outsourcing Inc.

Credit Representative/ Fraud Representative/ Team

Leader

Collected and negotiated payments arrangements for

AT&T

Investigated fraudulent accounts using department

guideline

Trained three teams on how to proper collect and

negotiated payment

arrangements

Supervised a team consisted of twenty-two personnel

Monitored team on Quality Assurance on a monthly

basis

Updated each personnel on a monthly basis on their

strengths and

weaknesses

Dec. 1998- March 2000 Northrop

Grumman Corporation

Electrical Installer

Electrical modifications on F-14A Tomcats

Prepared time cards for 250+ employees for payroll

on a weekly basis

Nov. 1988- Dec. 1998 United

States Navy

Aviation Electricians Mate

Worked on various United States Naval Aircraft as

an electrician

Preventive and scheduled maintenance on US Naval

aircrafts electrical

and instrument systems

Prepared Training records for 25 personnel with

zero discrepancies

Organizations

Member of Phi Theta Kappa

Student Accounting Association

SHRM

Tri-County Human Resources Management Association



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