Manager Sales
Resume:
RICHARD COPPENS, MBA, PMP
Redford, Michigan 48239
***********@*****.***
http://www.linkedin.com/in/rickcoppens
CAREER SUMMARY
Versatile, results oriented leader with over fifteen years of engineering,
account and program management experience with international automotive
suppliers. Demonstrated ability to manage all aspects of internal and
customer programs from development of new business through launch and into
aftermarket. Solid understanding of quality systems and program
financials. Excellent communication and negotiation skills, plus the
ability to interact successfully with global colleagues and customers at
all levels. Areas of proficiency include:
Program Timing / APQP Management Business Development / Account Growth
Product Development Team Leadership Margin Improvement / Cost Reduction
Kaizen / Lean / Value Engineering Quality Issue Resolution / Customer
Relations
PROFESSIONAL EXPERIENCE
T I AUTOMOTIVE SYSTEMS, Auburn Hills, MI
2005 - 2009
Global supplier of automotive fuel systems with annual sales of
approximately $3 billion
Launch Manager (combined role of Account and Program Manager)
Manager of multiple fuel delivery module (FDM) programs with BMW and Nissan
. Directed the APQP process using a SharePoint based collaboration system
and successfully launched the BMW MY07 X5 and MY 08 X6 fuel delivery
module programs. Used the Microsoft Office Suite (Project, PowerPoint,
Excel, Word) extensively on a daily basis.
. Led the cross functional Product Development Team responsible for
supplier selection, equipment prove out, prototype and pre-production
builds, PV testing and launch activities
. Chaired reviews of key program documentation (DFMEA, PFMEA, Control Plan,
etc.), in support of the company's TQM philosophy
. Controlled tooling and capital budgets, pre launch program timing, and
post launch change management
. Negotiated BMW approval of numerous cost reduction projects including
pump production line transfers, in-house molding, and vertical
integration of sub assemblies
. Coordinated tool moves due to supplier quality issues, forced price
increases, etc.
. Added responsibility for all North American- produced fuel delivery
modules supplied to Nissan in 2008
. Implemented projects to improve margins and offset givebacks. Included
in- house manufacturing of Nissan fuel pumps and filter packs, plus in-
house molding of key components that provided total yearly savings of
$372,000
. Launched design changes to address warranty issues saving $240,000
annually
. Maintained all cost and price information in the AS400 system
. Championed Capex preparation to quote and secure 2012 Nissan and Infinity
FDM business
Richard Coppens ***********@*****.***
Page 2
HITACHI AUTOMOTIVE PRODUCTS (USA), INC., Farmington, MI
1987 - 2005
Division of Hitachi Automotive Systems, with annual sales of $3.5 billion
Director, Sales and Marketing (2001 - 2005)
Led a team of Program Managers and Engineers to meet customer and
internal requirements. Responsible for all new business development with
Ford, Nissan, DaimlerChrysler, Visteon, and other OEM and Tier 1
companies. Key accomplishments include:
. Expanded sales to Ford Motor Company with the win of MY 2007 starter
motor business valued at $40 million. Liaison between Ford and Hitachi
Research Laboratories to facilitate future sales of lithium ion
batteries, electric motors, and other hybrid and electric vehicle
technologies.
. Awarded $25 million of initial business with new customers Detroit Diesel
Corporation (Electronic Throttle Body) and DaimlerChrysler (Mass Air Flow
Sensor).
. Developed non automotive markets for Hitachi's flow sensor technology
with business awards at Ballard (hydrogen powered fuel cell generators)
and AlliedSignal (natural gas powered turbine generators).
Program Manager (1990 - 2001)
Grew the mass air flow sensor (MAFS) business with Ford Motor Company and
Visteon from $500 thousand to over $60 million per year. Maintained
budgets and forecasts. Also managed powertrain control modules, MAP
sensors, and idle air control valves.
. Expanded core MAFS business with Ford to include sub-component and
manufacturing equipment sales
. Introduced remanufacturing of MAFS to improve margins on service and
aftermarket parts
. Secured purchase / supply agreements valued at over $300 million
Applications Engineer (1987 - 1990)
Facilitated customer engineering approval of Hitachi's product designs.
GENERAL MOTORS CORPORATION, Warren, MI
1983-1987
Global automobile manufacturer with 2008 revenues of $150 billion
Test and Development Engineer
Improved the capabilities of the Electrical Laboratory and validated new
components and systems.
. Wrote specifications for capital equipment purchased to automate testing
. Developed test procedures utilizing this equipment to improve efficiency
and accuracy
. Conducted vehicle and component level testing and authored reports
EDUCATION
LAWRENCE TECHNOLOGICAL UNIVERSITY, Southfield, MI
Six Sigma Green Belt Certification
THE UNIVERSITY OF MICHIGAN, Ann Arbor, MI
Master of Business Administration
WAYNE STATE UNIVERSITY, Detroit, MI
Bachelor of Engineering Technology
selling, FMEA, PFMEA, presentation, vehicle focus, buyer, procurement
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