KAREN KONTOUT
**** ******** ****** ***** ( West Chester, Ohio 45069
513-***-**** Cell 513-***-**** Home
********@*****.**.***
SUMMARY:
A SALES PROFESSIONAL WITH DEMONSTRATED SUCCESS SELLING, BUILDING &
LEADING SALES TEAMS. A PROVEN ABILITY & WILLINGNESS TO PROSPECT,
DEVELOP NEW BUSINESS & MANAGE CLIENTS EXPECTATIONS WHILE MAINTAINING
CUSTOMER LOYALTY. AN EXCELLENT, HIGH ENERGY PRESENTER TO LARGE & SMALL
GROUPS. EXPERIENCED IN ALL ASPECTS OF PLANNING, EXECUTION & DEVELOPMENT
OF SALES & BUSINESS OPERATIONS.
( Recruiting ( Business Development ( Management ( Public Speaking
( Pricing and Proposals ( Motivation of Sales
Force ( Training ( Problem Resolution ( Mentoring (
Leadership
Professional Background:
Group Management Services - Cincinnati, Ohio
April, 08 - Present
Human Resource Outsourcing
SALES MANAGER
. Develops business plans and sales strategy for the market that ensures
attainment of company goals and profitability.
. Responsible for opening the Cincinnati market and building a sales
force.
. Prepares action plans by individuals as well as by the team for an
effective search of sales leads and prospects.
. Initiates and coordinates development of action plans to penetrate new
markets.
. Assists in the development and implementation of marketing plans.
. Conducts one-on-one reviews with all Account Executives to build more
effective communications, understand training and development needs,
and to provide insight for the improvement of Account Executive's
performance.
. Provides timely feedback to senior management regarding performance.
. Provides timely, accurate, competitive pricing on all completed
prospect applications submitted for pricing and approval, while
striving to maintain maximum profit margin.
. Maintains accurate records of all pricing, sales, and activity reports
submitted by Account Executives.
. Creates and conducts presentations and R.F.P. responses.
. Assists Account Executives in preparation of proposals and
presentations.
. Controls expenses to meet budget guidelines.
. Recruits, tests, and hires Account Executives based on criteria agreed
upon by senior management.
. Sets examples for Account Executives in areas of personal character,
commitment, organizational and selling skills, and work habits.
. Conducts regular coaching and counseling sessions with Account
Executives to build motivation and selling skills.
. Maintains contact with all clients in the market area to ensure high
levels of client satisfaction.
Page 2-Karen Kontout
Intimate Moments, Inc. - Cincinnati, OH
1995-2008
owner, president
. Grew revenue rate to over $500k ANNUALLY within two years
. Recruited and managed over 400 sales consultants over a ten year period
Professional background - continued.
. Developed and instituted policies and procedures
. Developed and implemented business plan for the corporation, met or
exceeded goals annually
. Designed marketing programs and media plans, including national
television and radio spots
. Built and maintained vendor relationships with national companies
. Lead and coordinated recruitment seminars and presentations for sales
and training
. Created sales catalogs and marketing materials
. Negotiated competitive pricing, private labeling and purchasing of
inventory
. Developed national sales promotions and incentives for sales consultants
. Delivered sales promotions and incentives via seminars and presentations
to sales consultants
. Implemented fulfillment process for inventory orders
. Interviewed and worked with outside consultants for development of e-
business website
. Analyzed sales productivity and profit & loss statements on a monthly
basis
. Managed the daily operations of the company
. Secured bank - Line of Credit
Key Service Group Inc. - Cincinnati, OH
1985-1995
SALES manager
. Managed regional office with six employees. Including interviewing and
hiring etc.
. Developed sales and marketing strategy, as well as day to day operations
processes
. Trained other offices on strategic marketing programs
Education and Training:
. University Of Cincinnati
. Zig Ziglar Sales Seminar
. Women In Leadership Seminar
National Exposure:
. Lifetime Television
. CNBC Network, Entertainment Television
. Weekly Syndicated Talk Show WLW
References available upon request