Customer Service Human Resources

Julie A. Fischel

***** ** ***** ***** *****

Tigard, OR 97224

503-***-**** home

503-***-**** cell

************@*******.***

Professional Objective

I have over twenty years experience of providing expertise in the

accounting field. I am currently seeking employment with an energetic

organization that will enable me to utilize my management and accounting

talents to contribute to the ongoing success of a company.

Qualifications

Accounting and Management:

< Accounting department management with responsibility for three direct

reports

o Ability to prioritize, delegate tasks, and make sound decisions

quickly

o Improvement of department workflow through software system

conversions and training employees on procedures

o Coach, mentor and develop staff

< General ledger posting according to current GAAP guidelines in both

private and governmental environments

o Month-end, year-end coordination and administration through

financial statements

o Monthly bank reconciliation

o Statistical report design, documentation, and implementation to

support accuracy of financial reporting

< Accounts payable function

o Processing invoices and insuring payments are made timely and

discounts are taken

< Accounts receivable management

o Successfully improved outstanding receivables balance to 90%

current by collecting and monitoring customer base while

maintaining good customer relationships

< Payroll processing of up to 5,000 employees, both manually and in an

automated environment

< Daily cash flow analysis to maintain accuracy in cash management

functions and investment of non-operating cash

< Annual audit coordination with an outside firm

o Preparation of year-end financial statements

< Sales tax return set up and implementation for 17 states

o Reviewed state statues to determine if nexus exists

Customer Service and Human Resources:

< Customer service supervision to assist in resolution of disputes

o Implemented procedures to improved customer relations and

retention

< Benefit package annual review and presentation to staff

< New hire benefit administration

< Support Human Resources

o Assisted in update of company policies

o Review of annual benefit packages

o Conversion to new payroll service with HR functionality

o Performed HR functions during interim position vacancy,

including FMLA, new hire packets and maintaining personnel files

Employment History

2002-present Accounting Supervisor Inspiration Software, Inc.,

Beaverton, Oregon

(Promoted 2002)

1998-2002 Full Charge Bookkeeper Inspiration Software, Inc.,

Beaverton, Oregon

1994-1998 Manager Business Services Cruise Masters, Beaverton,

Oregon

1993-1994 Accountant NCCGA, Tigard, Oregon

1991-1993 Accounting Assistant II Washington County

Support Services, Hillsboro, Oregon

1989-1991 Senior Accountant Fone America, Inc., Portland,

Oregon

1985-1989 Junior Accountant El Paso County Treasurer,

Colorado Springs, Colorado

1984-1985 Full Charge Bookkeeper Lennox Travel Services, Inc.

Colorado Springs, Colorado

1983-1984 Bookkeeper Land Title Guarantee Company,

Denver, Colorado

Education

Currently working on my MBA with finance concentration through Marylhurst

University - expected

graduation date Winter 2012

Bachelors Degree - Business & Leadership: Marylhurst University,

Marylhurst, Oregon

Associates Degree - Accounting: Blair Junior College, Colorado Springs,

Colorado

Miscellaneous Training - BOLI seminars on Labor Labors, Wage and Hours,

FMLA, and ADA

Specialized Skills

< Accounting Software: Great Plains Dynamics, Business Works,

MicroTrav, MicroCruise, Platinum

< Payroll Services: GNSA, ADP, and Paychex

< Spreadsheet Software: Excel, Quattro Pro, and Lotus 123

< Other Applications: PowerPoint, Microsoft Word, File Maker,

Windows 2000, Windows XPS, Vista

< Human Resources: Ultropro Payroll/HR

Contact this candidate