Manager Account

KEITH DRON

P.O. Box *** **** Middle Road Highland, MI 48357 248-***-**** ******@*******.***

SUMMARY Highly motivated, goal oriented Account Manager with over 25 years in the automotive

field with extensive experience and knowledge encompassing many aspects of the

business including production, engineering, and sales. Outgoing, results-driven seller.

Strong team player with superior interpersonal communication skills. Adept at growing

new business as well as maintaining and creating loyalty in the customer base.

WORK HISTORY

Grupo Antolin

2005 – July 2008 Account Manager

Company products are automotive headliners, door panels, and seats. Responsible for all account

management activities including all quotes, problem solving, engineering changes, price increases

and reductions, customer meetings and presentations, review of purchase orders for accuracy,

identifying and collecting all outstanding receivables of current accounts.

• Customers: Nissan, Toyota, Honda, Hyundai

• Coordinated the gathering and compilation of information for a company profile to be

presented to BMW in order to be added to their supplier list

• Helped initiate cost save proposals to customer that also increased our profit margin

• Responsible for maintaining and updating corporate database

• Manage Customer Scorecards and provide support to maintain and improve rating

• Responsible for creation, maintenance and updating of customer and competitor profiles

• Liaison between engineering, costing, purchasing, program management and plants

Great Lakes Tape Account Manager

2004 - 2005

Company products included automotive adhesive tapes, wire harness tape, PVC foam, flocked

tape, Velcro, 3M dual lock, anti abrasion film, anti squeak and rattle films, and NVH foams.

Applications included electrical, door panels, headliners, instrument panels, and exterior

protection. Responsible for obtaining and increasing new business, maintenance and growth of

current accounts.

• Customers: Delphi, Yazaki, AFL, Lear, Johnson Controls, Grupo Antolin

• Worked with wire harness engineers on cost saving ideas for harness wrapping

• Consistently developed new business contacts and opportunities through cold calling

Velcro USA

2003 - 2004 Account Manager

Hook and loop style automotive and non-automotive fasteners and products. Applications

included headliners, door panels, carpet, electrical, trunk systems, and seating. Responsible for

developing all quotes, obtaining and increasing new business, maintenance and growth of current

accounts.

• Customers: Delphi, Ford, Grupo Antolin, Copo USA, LDM Technologies, H.P. Pelzer

• Increased sales with Delphi over 100%

• Acquired Grupo Antolin and H.P. Pelzer as customers and new program business

• Directly responsible for acquiring the opportunity to make a product presentation at

Nissan’s Technical Center

KEITH DRON

Page 2

Plastomer Corporation

1999 - 2003 Account Manager

Company produces polyurethane foam for the automotive and appliance industry. Applications

include hush panels, headliners, instrument panel, under carpet, center console, A, B, C pillars,

HVAC system doors, ducts, and vents. Responsible for all account management activities

including quotes, identifying new business opportunities, maintenance and growth of current

accounts.

• Customers: Toledo Molding & Die, Visteon, Delphi, NYX, Worthington Custom

Plastics, ITT, Venture Industries, Findlay Industries, Arkay

• Directly responsible for the opportunity to quote business at Johnson Controls

• Responsible for maintenance and growth of Plastomer’s largest Tier 1 account

• Worked with customer engineering to help design solutions to their needs and develop

cost saving ideas

• Directly responsible for acquiring NYX as a new customer

• Responsible for Michigan and Ohio

• Top sales for 2001

Argent Automotive Systems

1982 - 1999 Account Manager

1997 to 1999

Company products included adhesive foam tapes, speaker cloths, PVC foam, flocked tape,

Velcro, 3M dual lock, anti abrasion film, anti squeak and rattle films, and NVH foams for the

automotive industry. Responsible for all account management including quoting and follow up

activities, customer issues, identifying new business opportunities, maintenance and growth of

current accounts.

• Customers: Guardian Automotive, Saturn, Findlay Industries, CTA Acoustics, Elliott

Tape, Johnson Controls

• Consistently developed and maintained strong relationships with key clients

• Responsible for Southern Michigan and all of Ohio

Production Engineer

1989 to 1997

• Engineering and cost estimating, interpreting blueprints

• Tooling for new jobs and prototypes

• Technical support for clients and sales representative

• Acquired local source for rotary tooling which cut lead times and costs

Hand Assembly and Packaging

1982 to 1989

• Advanced to machine operator, same year

• Promoted to Production Supervisor within 5 years, responsible for job set-ups,

scheduling, quality control, and shipping

• Developed new die cutting techniques

EDUCATION

2003: University of Phoenix, Bachelor of Science Business, Marketing

Contact this candidate