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Customer Service Sales

Location:
Colmesneil, TX, 75938
Posted:
March 27, 2010

Contact this candidate

Resume:

Wes T. Wiler

PO Box ****

Colmesneil, TX ****8

405-***-****

abm0k7@r.postjobfree.com

Work History

Sound Town USA

Jasper, Texas

Summers 1998-2002

Title: Mobile Electronics Installer

Responsibilities: Performing custom vehicle installs including amplifiers,

alarms, hands free cell phone kits, speakers and more; mobile electronics

sales, Direct TV sales and installation, Cingular Wireless sales and

activations

Circuit City Stores Inc.

Longview, Texas

April 2003- June 2007

Title: Sales and Installation Manager

Responsibilities: Staffing and supervising 5-7 sales associates and

installation specialists, creating schedules, adhering to monthly budgets,

maintaining product inventory, performing and overseeing custom vehicle

installs, customer service and conflict resolution

Stillwater Designs and Audio Inc.

Stillwater, Oklahoma

August 2007-June 2008

Title: Technical Support Specialist/Applications Specialist

Responsibilities: providing technical support for Kicker car audio

products via phone and email, customer service, extensive vehicle research

and testing, SoundGate website maintenance, vehicle database management,

reviewing and translating complex vehicle schematics, writing quality

control test instruction documents and application guides for vehicle

interfaces, performing and overseeing custom vehicle installs

Education

University of Texas at Tyler

Tyler, Texas

August 2001-May2002

General Studies

Lamar University

Beaumont, Texas

August 2002-January 2003

General Studies

Skills

* Extensive computer skills including Microsoft Office and Outlook

* Extensive technical knowledge in the 12v field

* 10 years experience in mobile audio sales and installation

* Extensive knowledge in retail sales and management

* Exceptional written and verbal communication skills

* Exceptional supervisory skills including staffing and training

* Business management experience including budgeting, inventory, and

marketing

* Technical support and customer service/conflict resolution experience

in mobile electronics

*references available upon request



Contact this candidate