Customer Service Real Estate

Eric W. Kongsli

*** *. ********** **.

Glendora, CA 91740

626-***-****

***********@*****.***

Education and Certification

• California State Polytechnic University, Pomona, 2004 2008

• Major: Business Administration – Finance/Real Estate/Law

• Treasurer of the Real Estate Network, October 2007 – December 2008

• California real estate broker license obtained in July 2009

Employment History

• Christian Community Credit Union, May 2005 present

Information Technology Support

• Help desk responsibilities include assisting users and managing work orders

• Work closely with vendors, manage print services, and fulfill department purchasing

• FTP tasks and administer Information Technology assets

• Assist administratively and oversee credit union surveillance systems

• Professional and “team player” experience in an office environment

• Understand and appreciate the benefits of technology in business

• Progressive Real Estate Partners, February 2009 – August 2009

Leasing Associate

• Assisted in leasing efforts with shopping center canvassing, calling, tenant site selection, client

development, and software database management

• Prepared and analyzed credit reports, LOIs, and presented retail space to businesses

• Began the process of leasing space under the guidance of a senior broker

• Ralphs Grocery Company, June 2003 January 2005

Courtesy/Produce Clerk

• Positions demanded exceptional customer service

Voluntary Involvement

• SHIFT College leader at CCV Church, September 2009 – present

• Tutor/Mentor at Our Neighborhood Homework House, September 2009 present

• Los Angeles Skid Row ministry, February 2009 – February 2010

Key Skills and Attributes

• Proficient in MS Office/XP, Mac OS X, Intuit Quicken, Act! Database, and Numara Track It!

• Consistently finish what I start and do the job right the first time, usually while multitasking

• Take pride in, and ownership of, whatever it is I am working on or responsible for

• Exceptional research skills utilizing technology and the internet

• Outstanding written and verbal communication, diligent in following up, and type 70 wpm

• Efficiently organized, detailed, dependable, service driven, and a problem solver

References available upon request

Contact this candidate