Technician Manager
Resume:
Sheryl Erp
LaBolt, SD *****
****@*****.***
[pic]
Objective To secure employment where my education, work experience,
organizational, and communication skills would have
valuable application.
Work
Experience June 2003 - present Lake Area Technical
Institute Watertown, SD
Assistant IT Manager/Systems Administrator/IT Technician
Duties include the administration of Microsoft Exchange,
Active Directory and VMware servers. I also assist in
maintaining over 400 desktop pc's, 700 laptop computers,
printers and projectors on campus. Contribute to
developing images for various labs and install software
and updates as necessary. Provide help desk support to
students and staff members. Provide orientation on
computer use to new staff and students.
November 2002 - June 2003 Cook's Office Products
Watertown, SD
Copier/Network Technician
Service Technician on copiers, printers, and fax
machines. Also connectivity of print controller for
copiers to customer network or computer.
June 2002 - Nov. 2002 Royal Insurance Company
Milbank, SD
Insurance Claim Representative
Contacted Insured's and investigated and settled claims
for personal auto insurance.
1990 -2001 United Hardware Milbank, SD
Receiving Scheduling Clerk
Used organizational skills to schedule inbound shipments
of freight.
Coordinated the paperwork necessary for employees and
trucking companies
Lead Person - responsible to assist with supervisory
tasks as requested.
Education May 2000 - May 2002 Lake Area Technical Institute
Watertown, SD
Associate of Applied Science Degree in Computer
Information Systems
Networking Option
Graduation Date: May 10, 2002
GPA: 3.953
A+ Certified
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