Sales Engineer

LINDA F MULDER

**** ****** **** *****

Rockwall, TX 75087

972-***-**** *****@********.***

Objective:

Recruitment position utilizing 9+ years in sourcing talent in

Telecommunications.

Career History:

ML MURPHY & ASSOCIATES, INC. - 9/2000 - Present

VP-Technical Recruitment

. Responsibilities include full recruitment cycle (gather client

information, create job description, search candidates, interviewing,

presentations, job offers, and close with human resources.

. Develop key relationship with C level and HR decision makers, contract

negotiation, execution.

. Client Companies: T-Mobile, XO, CenturyLink, Paetec, Deltacom, Internap,

AT&T/SBC, Qwest

. Recruiting Partnerships: Burrell & Associates, LLC, A.S.A.P. Professional

Services, Technology Partners, Inc. (TPI), Teleworld Staffing Services

(TSI)

. Highly skilled with ATS systems such as: Recruitmax, Vurv Express,

StaffXL

QWEST COMMUNICATIONS INC. - Dallas, TX - 3/1997-9/2000

(Resigned for Recruiting Position)

Sales Director-Professional Services - Southwest Region (1999-2000)

(promotion)

. Outside B2B overlay sales team of 7 specializing in Professional

Services: Web Hosting, Web Design, Professional Consulting for web

development

. Responsible for hiring, training, goal setting, quota attainment,

appraisals, all aspects of supervision.

. Responsible for revenue for a 5 state region

Manager-Sales Engineers - National Accounts - Southwest Region (1998)

(hired new team)

Manager-Sales Engineers - General Business - Southwest Region (1997) (hired

new team)

. Responsible for pre-sale engineers supporting broadband network services

for a 6 state territory

. Hired, trained, goal setting, sales support

. Provide customer presentations, customer visits, network designs

. Product and services: Private Line, Fiber services, ATM, Frame Relay,

Switching, CPE, Web hosting, Collocation, Web services.

TELEPORT COMMUNICATIONS GROUP (TCG) - Dallas, TX - 2/1994-3/1997

(Recruited to Qwest)

Manager-Data Services/ISP (1996-1998) (promotion)

. Manage the data private line installation team (ATM, Private Line (T1 -

OC48), Internet backbone.

. Project management of data line of business for customer presentations,

customer orders and implementation

Technical Sales Support (1996)

. Provide pre-sales technical support, customer presentations, data

gathering, application design

. Provide sales training for existing and emerging technology

. Prepare, support and interpret the economical feasibility study for

customer projects

Outside Plant Engineer (1994-1996)

. Implemented of the Cable Management System (DMS), a documentation system

for outside and inside plant facilities

. Budget forecasts, tracking and balancing

AT&T/GTE/AG COMMUNICATIONS - Dallas, TX - 1993-2/1994

GTE Sales Support

. Support the Sales and Technical teams assigned to GTE Headquarters for

the AG GTD-Switch

(SABBATICAL - 1992)

BAKER & COMPANY - Dallas, TX (1991)

Senior Consultant (Contract)

. Responsible for contacting telecom managers, CFO's, CEO's of top 200

customers for Cincinnati Bell Telephone and interviewing them regarding

the effectiveness of their Sales and Support organizations

. Wrote extensive analysis of each customer for data input that created a

rating matrix of the company's performance in relation to its competition

SOUTHWESTERN BELL TELEPHONE COMPANY - Dallas, TX - 10/1973-12/1990

(Accepted Voluntary Package, eligible for rehire)

Sales Engineer/Design Consultant/Technical Consultant (1989-1990)

. Pre-Sales Engineer-customer presentations, data gathering, needs

analysis, project management of non-regulated and regulated voice and

data services

. Services included voice, data, integrated voice data, disaster recovery

and CPE

. Support for resell of Novell, Banyan and 3-Com LAN's

. Created and delivered training for sales and support teams on non-

regulated services of building distribution services (premise based

wiring) and LAN'S.

UNIX System Administrator (1987-1989)

. Administrator for Berkeley UNIX 4.2 and AT&T UNIX System 5

. Maintained users in areas of login, security, application support and

menu design

. Created reports for system analysis and user interface utilizing the

INGRES database management software

. Software upgrades

. Responsible for turnkey projects for installation of LAN's in the

Engineering offices

. Won 1988 and 1989 awards for outstanding performance in bringing new

engineering system on-line

Outside Planning Engineer (1983-1987)

. Performed multi-year planning analysis for specific geographical areas,

resulting in better utilization of new and existing facilities

. Outside Plant Planning Engineer utilizing the LEIS (Loop Engineering

Information System) and its 8 Modules

. Selected by Bellcore Research & Development to provide input into the

design process in outside plant usage for the State of Texas

. Won 1986 and 1987 outstanding performance awards for over achievement in

development of Long-range Plans

. Supervised 7 drafting clerks, establishing a quality design system for

measuring performance

Manager Assignment (1980-1983)

. Facility assignment.

. Managed from 10 to 27 employees responsible for service order

assignments, customer interface, installation/repair coordination

. Won top quality award in Texas for 2 consecutive years for 3 crews under

my management

Staff Manager - Engineering Budget (promotion)

. Staff position supporting Outside Plant Budgets, Outside Plant contracts,

selection and award responsibilities

Earlier Career (non-management position)

Education:

BCA, Bachelor of Career Arts, Dallas Baptist University - Dallas, TX - 1984

Contact this candidate