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Customer Service Manager

Location:
Auburn, WA, 98002
Posted:
April 04, 2010

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Resume:

Sagar Gurung

**** **** ** **. . ****** Washington, 98002 .

253-***-**** .

***********@*******.***

OBJECTIVE

Accounting Clerk

Qualifications

ORGANIZATION AND Planned, Detailed, Creative, Good organizational

skills, Multi- MANAGEMENT tasked, and Supervised member of

staffs

COMPUTER PROGRAMS Proficient Microsoft Office use (Excel, Words,

PowerPoint Access), Peachtree program,

basic PeopleSoft operation.

CLERICAL / Very familiar with Intermediate Accounting and

currently working

ACCOUNTING on BS Degree in Accounting- Part time (summer of

2011)

EDUCATION:

2009 University of Washington, (3.6 GPA)

Tacoma, Washington

> Took more Accounting classes.

2005-2008 Towson University (2.7 GPA) Towson,

Maryland

Majoring in Accounting (Transferred)

2004-2005 Green River Community College (3.4 GPA) Auburn,

Washington

> Achieved Associate Degree in Accounting.

1998-2003 YMCA and St. Gabriel Secondary School Singapore

> Achieved my N Levels and O levels, included with

accounting classes.

EXPERIENCE:

March 2009 - Regus Express Business Center (Customer Service)

Seatac, Washington

Present

> Answer incoming telephone calls and direct them to the

appropriate department.

> Faxed in orders into our computer operating system for

processing. Review orders for accuracy.

> Receive incoming goods into our computer system

confirming them to our Purchase Orders.

> Professional communication (verbal/written) between staff

and members.

July 2009- Elite Marketing (Promotor) Seatac, Washington

March 2010

> Promoting and selling American Express Credit card for

Delta Airline.

> Aggressive sell representative.

> Self motivated and always be positive.

> Manage my own work and taxes.

October 2008 Brookstone (Stock Manager) Towson mall, Maryland

January 2009

> Assist in the processing of goods received and vendor

invoices.

> Assist Customer in person and over the phone.

> Strong mathematical skills develop.

> Provide excellent member service.

December 2005 Texaco Gas Station (Store Assistant Manager) White Marsh,

Maryland

October 2008

> Ordering and write-off payments made to all vendors for the

inventories.

> Prepare daily, weekly and monthly financial reports.

> Handle Company's expenses bills and reducing expense for the future.

> Great communication skill with two employees and many customers

everyday.

May 2004 to Raja Restaurant (Front-desk Manager) Kent, Washington

August 2005

> Built ability to multi-work and handle stressful environment. (very

busy Business)

> Able to communicate well and give great customer care.

> Finances organize (making sure all the closing shifts of cash and

credit amounts are balance)

> Ability to detect and solve (explain) the finance mistakes.

Reference Available (upon request)



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