Customer Service Supply Chain

N. DALE BIEGEL *** Grand Circuit Blvd., Delaware, Ohio? 610-***-**** ?

*********@********.**.***

Qualifications for Executive-Level OPERATIONS & Supply Chain Management

Possesses more than fifteen years of demonstrated success in supply chain

leadership roles, including planning, manufacturing and warehousing. Adept

in all supply functions, high performance work systems, project management,

planning, and managing both warehousing and manufacturing facilities.

Proficient in maintaining relations with high-profile customers. Skilled in

MSWord, MSExcel, MSProject, Visio, legacy systems, and ERP applications.

Areas of expertise include:

(Operations Management ( Project Management ( Demand & Supply Planning

(Distribution & Network Management ( Training and Development (HPWS

Leadership ( Customer Service Excellence ( Sales & Operations Planning (

Warehouse Management

Select Achievements

. Led an Enterprise Sales & Operations Planning implementation and

facilitated the monthly process.

. Senior Management sponsor for a Warehouse Management System

implementation (WMS).

. Rebuilt a Supply Chain Management Department while driving revitalized

customer service.

. Drove customer service to record levels while decreasing finished goods

inventories by over $5M.

. Increased volume to largest customer while decreasing costs by over $1.6M

in fiscal 2007.

. Revamped the distribution network for a $500M food manufacturing and

distribution system.

Career Synopsis

Corporate Director Supply Chain, ASSOCIATED HYGIENIC PRODUCTS LLC 2007-

present

($250M, Fast Moving Private Label Consumer Goods)

Rebuilt a SCM department including demand and supply planning, and

warehousing and distribution. Implemented and led the Enterprise Sales and

Operations Planning process, as well as drove customer service and

inventory management strategies. Reports directly to the CEO.

. Drove $1.5M in annual transportation savings through network optimization

and negotiation.

. Implemented a revised distribution network while enabling a new plant

start-up.

Supply Chain Director, CAMPBELL SOUP COMPANY 1997-2007

($500M, Food Service Business Unit)

Planned and managed all facets of operations including co-packers,

warehousing, and distribution. Managed all supply chain planning

activities, as well as distribution and logistics strategies.

. Implemented process improvements that drove customer service while

decreasing inventories, obsolescence, and total network costs.

Plant Manager, Sonoco Flexible Packaging Products 1996-1997

Responsible for a $40M, 180 person packaging and laminations manufacturing

facility.

. Reduced WIP to record levels, decreased lead-times, and improved

efficiencies by $400,000 annually.

Manager of Manufacturing, GRAPHIC PACKAGING CORPORATION 1993-1996

Accountable for a $45M, 230 person packaging and laminations manufacturing

facility.

. Improved safety and hygiene, reduced the site's cost of quality by over

$700,000, reduced expenses by over $1.2M, and drove a HPWS through

contract negotiation, implementing expectations and standards.

Customer Service Operations Manager, Procter & Gamble 1989-1993

Directly supervised multiple levels of staff within the warehousing,

transportation, and distribution functions, while accountable for all

aspects of customer service.

. Ranked #1 in customer service by Wal-Mart (perfect orders), drove leading

safety results.

Production Manager, Procter & Gamble

BSIE/OR, Syracuse University ? APICS CERTIFICATIONS IN CPIM, CIRM, CSCP

Lean Six Sigma Green Belt In Training ? UNIV. OF TENNESSEE STATISTICS

MANUGISTICS DEMAND AND DISTRIBUTION PLANNING

OLIVER WIGHT ENTERPRISE SALES & OPERATIONS PLANNING

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