Customer Service Sales
Resume:
Jay Eckart
Tampa, FL *****
**********@*****.***
Skills:
Over three years of direct sales and recruitment experience. More than five years experience
in presentations to single member audiences and group audiences. Consistently meets and exceeds
set goals. High level comprehension of proprietary education and professional training.
Professional
Experience:
Florida Career College – Admissions Representative
August 09 – present
• Responsible for acquiring prospective students / new business sales
• VERY Heavy phone work
• Conducting of face to face interviews with perspective students
• Responsible for collection of fees and layout of payment schedules
• Follow up and retention of enrolled and current students
• Met and exceeded goals based on enrollment and retention
ITT Technical Institute – Admissions representative/ Recruiter
July 08- August 09
• Responsible for acquiring prospective students / new business sales
• Direct communication with perspective students
• VERY Heavy phone work
• Conducting of face to face interviews with perspective students
• Follow up and retention of enrolled and current students
• Met and exceeded goals based on enrollment and retention
Training Folks-Independent Consultant/Contract Trainer
July 06- July 08
• OneDegree RBC Centura Bank Training Project
Delivered financial software and customer service training to Branch managers and
Regional Managers
• Performance consultant for Bank of America Role Clarity Project
• Delivered teller and platform training on capturing daily activities and customer service
• Observed the teller and platform environments and provided feedback based on
transactions and customer service
High Tech Crime Institute @ LC Tech - Student Coordinator
2005 -2006
• Responsible for new student enrollment
• Delivered Acquisition and retention training of new business sales
• Warm lead and cold called to recruit new students for training classes
• Processed students information to prepare them for classes
• Spoke to prospective students on the phone to increase interest in the programs
• Responsible for meeting set quotas for class formation
• required very precise and detailed information to be accurately conveyed to class
participant
Florida Metropolitan University Admissions Representative / Recruiter /Account Manager
2004-2005- Brandon Campus, Tampa FL
• Responsible for acquiring prospective students / new business sales
• Direct communication with perspective students
• VERY Heavy phone work
• Conducting of face to face interviews with perspective students
• Follow up and retention of enrolled and current students
Bisk Education- Enrollment Specialist/Account Manager
2004- Tampa, FL
• Responsible for new business sales
• Very heavy phone work
• Assisted in restructuring of sales scripting
• Wrote the sales script for Florida Tech
• Responsible for enrolling and recruiting new students in various degrees
Contact this candidate