Customer Service Accounting

Swarna Bala ****, Beechlawn Terrace, ORANGE, CT **477

*************@*******.*** Ph: 203-***-****(H) 203-***-**** (cell)

SUMMARY

Expertise in the health care and banking industry with a strong knowledge

of GAAP and Indian accounting principles, exposure to Income tax laws of

the US and of India, my goal is to put this expertise and knowledge to use

in an effective and efficient manner, enhancing output and profitability.

GENERAL SKILLS

. Experience in month end/half-year and annual closing of accounts.

. Internal audit experience.

. Daily balancing of accounts and daybook.

. Compiling and Consolidating Financial Statements.

. Maintaining subsidiary books for assets and loans.

. Expert in reconciling accounts.

. Very strong knowledge of GAAP and Indian Accounting Principles.

. Knowledge of tax laws in the US and in India.

. Strong PC skills.

Experience

United Healthcare

Financial Representative, Financial Operations United Health Group,

Trumbull, CT, USA.

(Jan 2007-to date)

Matched electronic remittances, wire transfers and checks to

premium dues.

Debited for bounced checks/ACH payments

Reconciled lockbox transactions.

Refunded balances in excess in accounts of termed customers.

Passed rectification and adjustment journal entries,

Accounted for write offs of uncollectable accounts.

. Undertook and completed successfully user application testing for

Receivables.

Independent Accountant

(Oct.2004 - Jan.2005)

. Tax Preparer, H & R Block ( Stratford, CT)

. Part-Time Teller, Webster Bank ( Shelton)

Teacher- Public Schools

(Aug.2005 - Nov.2006)

. Middle School Mathematics, New Haven & Derby Schools.

Syndicate Bank, India.

(Jan.1984- July 2000)

. Handled efficiently month end/ quarter-end/ year-end closing of

books.

Interacted with external auditors and finalized financial

statements.

Analyzed financial statements of clients to support lending

decisions.

Dealt with recovery and follow up of over-dues from customers.

Handled age-wise classifications arranging for staggered payment

plans from borrowers

Supervised retail banking operations, treasury management and

customer service.

Audited and Inspected branch operations as an internal auditor.

Undertook functional testing of user-requirements and user-

acceptance of

banking software

. Handled tax deductions from salaries of a thousand employees at

Corporate Office and filed monthly/quarterly/annual returns for the

deductions.

Ganesh and Sudhir Firm of Public Accountants, India (

Feb.1979-Dec.1983)

. Prepared journal entries for recognition into P&L.

. Wrote books of accounts, finalized profit and loss accounts and

balance sheets.

. Formulated projected balance sheets and budgetary statements.

. Audited books of accounts of small businesses and Corporations.

. Filed income tax returns of small businesses and individuals.

. Engaged in concurrent audit of Banks.

Education

. Certified Public Accountant (CPA), 2009, USA. -All exams passed with

high scores.

. Chartered Accountant(ACA), Associate Member, Institute of Chartered

Accountants of India, 1982, India

. Bachelor's Degree in Science (B.Sc.,) with Mathematics, Physics &

Statistics as Electives, University of Mysore, India -1978.

. Certified Bookkeeper, Universal Accounting Systems, Utah, USA-2005.

. Basic Taxes Course, H&R Block, USA -2004.

. Teaching Certificate from Southern Connecticut State University, USA

- 2006

COMPUTER SKILLS

Software: Proficient in Microsoft Word, Excel, Power Point.

Systems: Windows NT, and Windows XP

Utilities: Quick Books and Computerized Accounting

Databases: MS ACCESS, Oracle and COBOL

COMMUNITY WORK

2000-To date Volunteer and teacher, Balavihar, Cultural School, CT, USA

1999-2003 Volunteer and substitute teacher with Milford School

District, CT, USA

2004 Volunteer with Milford Hospital, CT, USA

RESIDENTIAL STATUS: US Citizen REFERENCES:

Available.

Contact this candidate