Customer Service Active Directory

Work Experience:

Consulting Based

. Website design and creation.

. Cisco systems password recoveries.

. Network based virus removals.

. VM Ware ESXi installation and configuration.

. install and configured new Active Directory domains, Exchange Server,

and group policies.

. Provide remote desktop support via ZOHO Meeting software.

. Office relocations.

ATC Healthcare Services (Lake Success, NY) 3/08 -

Present

Sr. Network Administrator

. Manage and monitor network services and applications using What's Up

Gold.

. Manage and monitor 35+ IPSEC VPNs.

. Manage and monitor network hardware, including Cisco 4507, 2600 with

VPN concentrator card, Checkpoint 5.5 firewall, and over 35 VPN

endpoints.

. Monitor all communications lines.

. Manage and monitor 30+ servers running Windows NT - 2003, Microsoft

Exchange Server 2003, ACT 10, Backup Exec 12D, and Microsoft Dynamics.

. Designed a new backup strategy and schedule for efficiency using both

a tape library and external storage devices.

. Duplicated entire server environment onto VM Ware Server ESXi for

disaster recovery.

. Created numerous VBScripts for daily tasks.

. Installed and configured Spice Works for Help Desk ticket management,

inventory system, and network scanning utility.

. Create various Group Policy Objects.

. Troubleshoot network issues using Wire Shark, PsTools, and other

network applications.

. Support over 150 employees, both locally and remotely.

. Update and create network documentation.

. Manage Microsoft Fore Front SPAM filter.

. 24-7 on-call support.

Joseph Stevens & Company, Inc. (New York, NY) 11/04 -

3/08

Network Administrator

. Cisco and Microsoft support for five sites.

. Implemented redundant connections for all sites.

. Designed hierarchical network and Active Directory infrastructure.

. Manage and maintain over 30 servers in central office and branch

locations.

. Monitored all communications lines, including but not limited to T1s.

. Design Group Policy Objects according to Microsoft Best Practices.

. Implemented WSUS for automatic updating of PCs & Servers.

. Manage backups using 5 weekly/full sets, 1 archive set, and 1

differential set

. Sophos anti-virus server management.

. 24/7 on call support.

. Setup Iron Mail Spam filter, and created Spam policies.

. Network documentation and Standard Operating Procedure creation.

LS Contracting (Ozone Park, NY) 11/02 - 11/04

Jr. LAN Administrator/Help Desk Support

. Provided technical support to contractors.

. Assisted in Microsoft Windows 2000 domain upgrade.

. Kept inventory on all hardware & software.

. Imaging Hard Drives using Norton Ghost.

Skills:

Completed CCNP CCNA MCSE MCSA

Certification

s:

Best Cisco Best Practices, Microsoft Best Practices

Practices:

Hardware: Cisco 2600 Router, Cisco 3600 Router, Cisco 3800

Router, Cisco 1700 Router, Cisco 2950 Switch, Cisco PIX

515E Firewall, Dell 3300 Switches, Dell 5300 Switches,

HP 5100 switches, HP 4100 switches, Compaq Servers,

Compaq Smart Array Controllers, Dell Servers, Dell Raid

Equipment, Laptops, Modems, Tape Libraries, Tape

Drives, Optical Jukebox, CD-ROMs, Printers, Scanners,

SCSI & IDE Hard Drives, PBX Administration, Net

Screens, Checkpoint NGX

Software: Windows Server 2000, Windows Server 2003, Windows

2000/XP, Windows 2000 &2003 Active Directory, Windows

NT Server 4.0, Windows NT Workstation 4.0, Exchange

2003, Exchange 2000, MS Proxy Server, Microsoft Office

97-2003, DHCP, WINS, Dynamic DNS, IIS Server, Routing &

Remote Access Server, VPN Server, Terminal Services

Server, Reuters Bridge Products, CA Assentor Server,

KeriSys Keycard Server, GFI Mail Essentials & Security,

Iron Mail Server, Black Berry Enterprise Server, Backup

Exec, Exceed, Pink Sheets, Redi Plus, Trade Station,

Sophos Anti-Virus, Ethereal Network Monitor, Norton

Ghost, Astromed Gamma, VM Ware ESXi Server.

Other: Customer Service. Project Management.

Education: New Horizons

Specialization: Cisco Routing & Switching (CCNA, CCNP)

Cisco Certified Network Associate Certificate. 2005

Cisco Certified Network Professional 2005

Microsoft Certified Systems Engineer. 2001

Microsoft Certified Systems Administrator 2001

References are available upon request.

Contact this candidate