Customer Service Quality Assurance

William R. Kent

Los Angeles, CA Palo Alto, CA

424-***-**** (H) 562-***-**** (C)

NYC NY

*****@*******.***

OBJECTIVE:

To recruit the best possible talent available and to provide my expertise

throughout the full recruiting lifecycle.

ATTRIBUTES:

. Full lifecycle Recruiting Professional with direct IT experience as

well as Agency and Corporate work

. Onsite Recruiter Experience

. Very outgoing personality with excellent communication skills

. Able to communicate on a technical level with managers and candidates

with a strong focus on customer service

. Excellent written communication skills, experience with position

descriptions, presentations, documentation, word processing,

proposals, business correspondence and marketing materials

. Strong leadership skills with a positive attitude and ability to

motivate team members

. Good multi-tasking skills and able to thrive in a fast paced

environment

. Able to develop creative and alternative solutions to project

roadblocks

. Strong attention to detail, organized, accurate, thorough

. Able to work independently or in a team environment

. Participate fully in contract and/or hiring package negotiation

. Proficient with Microsoft Office suite, Google / Boolean Search

techniques,

. Exposure to Taleo

EXPERIENCE:

Aztech Custom Solutions Inc Principal Consultant

2001-2009

Clients under Aztech Umbrella:

Countrywide Financial

Apr 2006 - Sept 2008

Sr. Recruiting Consultant

. Aztech was contracted with Countrywide as a contingency Recruiting

Agency

. Reported directly to Hiring Managers

. Filled 24 High level SVP, 1st VP, VP and AVP Positions

. Handled both the Account Management and 100% of the recruiting for

these unique positions

. Only worked on requisitions that internal recruiters weren't able to

fill

. Filled 80% of the Online Marketing and Paid Search Dept where their

spend was up to 30 Million/yr

. Only 1 of 3 out of 500 Recruiting Agencies that was approved by Bank

of America after the purchase

Monarch Solutions

Jan 2005 - Aug 2008

(Aztech partnered with this Atlanta based firm)

Sr. Technical Recruiter (Contract)

. Analyzing Technical Staffing requirements of clients: Sun

Microsystems, AT&T, T- Mobile, Bell South, Radiant Systems US

Government and many more.

. ONE Year On-site contract at Sun Microsystems 15 Hires/mo quota

. Recruited for Database Developers, Quality Assurance Engineers,

Software Developers (C#, .NET, JAVA, PM, Sys Admin, SQL Server 2005)

. Supported including but not limited to scheduling, screening and

prepping

. Fast paced Hi-Tech turnaround find candidate within 2 hours to be

hired in 1 week

. Reviewed and revised processing of the corporate recruitment process

. Handled all back end support of administrative and recruitment cycle

Federated Dept Stores

Jun 2003 - Jan 2006

Sr. Technical Recruiter (Contract)

. The FACS Group (A division of Federated)

. IT Recruiter for Software Development, DBA's, C#, .Net, network

security

. Responsible for writing job descriptions

. Provide a comprehensive search strategy, including initial assessment,

candidate sourcing, in-depth interviews, reference/background checks,

salary negotiations, resignation assistance, and placement follow-up

. Experience with H-1 hires

DMRS

Feb 2001 - May 2003

Lead Technical Recruiter

. Primarily focused on the newer web-enabling technologies, i.e. Web

Design, ActiveX, ASP, COM/DCOM, JAVA, HTML, Applications, VB/SQL and

various types of DBAs as well as Systems Administrators

. Managed a team of 6 Recruiters both Contract and Permanent Placement

. Technology and Telecommunications

Technology Staffing Resources

Jan 1999 - Jan 2001

Technical and Sales Recruiter

. Posting open requirements, identifying candidates, coordinating

interviews, negotiating/ extending offers with both candidates and

hiring managers

. Contingency and Retained Searches

. Recruited for Engineering Directors, Systems Administrators, Network

Administrators, Programmers (JAVA, .Net, VB, ASP, C++, C#, etc),

Systems Programmers, Business Systems Analysts, Data Architect

EDUCATION:

The Choate School

University of Denver

Cornell University

Contact this candidate