Customer Service Manager

Wendy Wilson

**** ********* **** ***** - **************, TN. 37075

Phone: 615-***-**** Email:*************@*****.***

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Objective To obtain a position within a company that helps me advance and grow.

I would like the opportunity to show my dedication, communication and

Leadership skills. I am an extremely hard worker and with very high

Level of integrity.

Education Northwest 2002-2004 Southaven, MS.

Pre-Law

• Algebra I, II, Lit. I History I, II, Spanish I, Biology I, Lab, Drama

Southern Arkansas University 1989-1990 Magnolia, AR.

Pre-Law

• Business Law I, Speech I, II, Comp. I, II Math-Basic, History I.

Professional Dollar General 2007-2009 Nashville, TN.

Experience Store Manager

• Manager of the highest volume store in the Metro area.

• Manage associates, inventory, and payroll.

• Over office functions such as TN. Lottery and all money taken in.

• Inventory control BSR.

• Weekly and monthly summary.

Bob Leigh & Associates 2006-2007 Southaven, MS.

Realtor

• Real Estate School

• Passed the Real estate exam and licensed in Tennessee and

Mississippi.

• Worked phones to answer calls on properties listed with the company.

• Showed property to buyers and sellers.

• Listed property on the MLS.

Gold Strike Casino 2001-2005 Tunica, MS.

Cocktail Server

• Guest Services and filling drink orders for guest.

• Cleaning the service wells to Heath Department standards.

• Making sure daily shift duties are followed and completed.

Wal-Mart 1999-2001 Greenville, MS.

Assistant Manager

• Manage stores in the Delta area.

• Manage perpetual inventory, oversee department and employees.

• Maintain customer service, DSD receiving, office and claims area.

• Control of the P&L statements each month, price markdowns,

• Responsible for open and closing of the store.

• Worked with a high volume of sales.

Kroger Food Store 1990-1999 Greenville, MS.

Customer Service Manager

• Supervised a large number of employees.

• Manage front end services, operations such as schedules, registers

and office procedures.

• Manage store operations and inventory control.

• Hire employees for store needs.

References Available upon request.

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