Human Resources Sales

*** ******* ***** *****

Knoxville, Tennessee ****4

Melanie Crosby, PHR

Master of Science

August 2005

The University of Georgia

Athens, Georgia

Major: Textiles, Merchandising, & Interiors - Merchandising

GPA: 4.0/4.0

Bachelor of Business Administration

May 2003

The University of Georgia

Athens, Georgia

Major: International Business - Economics

GPA: 3.71/4.0; 3.78/4.0 (major)

Honors: Magna Cum Laude

Bachelor of Arts

May 2003

The University of Georgia

Athens, Georgia

Major: Japanese

GPA: 3.71/4.0; 3.78/4.0 (major)

Honors: Magna Cum Laude

SKILLS/PROFILE

Computer: Windows based software; SPSS; Lotus Notes Language:

Japanese - translation; JLPT level 2

Interpersonal: Culturally sensitive and internationally traveled

Writing: grant-writing & publication experience

Certifications: ITTT TESOL/ Business English Certification (Feb 2010),

Professional in Human Resources (PHR)

WORK EXPERIENCE

HR- Expatriate Support/Japanese Translator - Knoxville, Tennessee

January 2008 - March 2010

Denso Manufacturing Athens Tennessee

. Assist Japanese families with all paperwork necessary for relocation,

including registration of social security cards, local bank accounts,

and drivers' licenses and assist with VISA concerns and status

changes.

. Manage short-term living assignments for associates visiting Denso for

business-related purposes (negotiated a $14,500/ yr rent reduction;

reduced month utilities by $3,900/ yr).

. Schedule all Japanese physicals and medical appointments and function

as the contact for medical assistance for Japanese expatriates and

their families.

. Conduct "Shoulder to Shoulder" cultural awareness training for all new

associates and also a more intensive training session for managers and

above.

. Completed instructor training and currently developing English

language classes for new Japanese expatriates.

. Translate monthly safety audit summaries for submission to DENSO

headquarters in Japan.

. Translate all speeches and comments for the local President

. Maintain a Japanese-language bulletin board containing all information

necessary for the Japanese expatriates, including expatriate

guidebooks and Japanese supporter guidebooks

Territory Merchandising Director - Fort Worth/Oklahoma City/Amarillo

August 2005 - July 2007

Wm. Bolthouse Farms

. Responsible for the overall sales and marketing for North TX and

Oklahoma City.

. Organized and executed promotional events within territory including

implementation of marking plans.

. Conducted regular store visits to ensure proper product placement and

presentation of product line.

. Established and maintained professional and productive relationships

with supermarket personnel including department managers and corporate

buyers.

. Functioned as a point person on all company merchandising and sales

issues within region.

. Supervised team of eight to ensure successful product roll outs,

effective merchandising, sampling demonstration programs and POS

application.

. Effectively operated in a mobile environment and maintained key

organizational skills while traveling extensively for broad

marketplace coverage.

. Developed and maintained daily activity logs and CRM reports for

scheduling and monitoring of account statuses.

. Helped to increase Bolthouse juice sales by 15% in the Dallas/Fort

Worth area (20% in the Oklahoma City area) over one year period.

INTERNATIONAL EXPERIENCE

Study Abroad

October 2001 - June 2002

Waseda University, Tokyo, Japan

. Completed intensive Japanese language training program.

. Studied both international relations and Japanese culture.

. *AIEJ Scholarship Recipient ($10,000)

Intern, Human Resources Department

June 2001 - August 2001

Pasona, Osaka, Japan

. Compiled information on human resources from over thirty companies in

the Osaka area through interviews with both management and temporary

staff of Japanese and foreign companies.

. Studies cross-cultural differences in hiring practices of temporary

staff.

Teaching Intern September 1999

- September 2000

LABO Foundation, Tokyo, Japan

. Traveled the Kanto and Tohoku areas of Japan teaching English to

children between the ages of 1 and 18 years old

. Worked as camp counselor for over 600 children

. Assisted with planning the inbound and outbound Labo exchange programs

RELEVANT EXPERIENCE

Graduate Assistantship

September 2003 - August 2005

The University of Georgia

. Assisted two professors with both quantitative and qualitative

research projects, including literature review, survey development,

and data analysis.

. Functioned as a teaching assistant for two classes within the

department and

. Performed administrative duties for the Dean of the College of Family

and Consumer Sciences.

. Initiated and independently oversaw quantitative research project on

football game day attire.

. Grant writing experience: *Paolucci Research Grant for thesis research

($1,000); Jan Hathcote Research Grant for thesis research ($750);

*Hazel and Gene Franklin Research Grant for thesis research ($1,000)

Teaching Assistant

August 2007 - December 2007

The University of Tennessee

. Assisted one professor with both quantitative and qualitative research

projects, including literature review, survey development, and data

analysis.

. Developed presentation for local agri-business owners on retail value-

added.

. Functioned as a teaching assistant, including class preparation, all

grading and test administration.

HONORS/ACTIVITIES

Japanese Friendship Society Dean's List International Business Society

Phi Kappa Phi National Honor Society Golden Key National Honor Society

HOPE Scholarship Recipient Delta Epsilon Iota Honor Society Extensive

travel experience (Japan, Korea, Thailand, Vietnam, Cambodia, England,

Malaysia, Singapore)

PUBLICATIONS

Crosby, M., Hathcote, J., & Kaya, N. (2005). Relationships Between Clothing

and Intercultural Adjustment for American and Japanese Exchange Students.

Journal of Cross-Cultural Psychology (currently under review)

Crosby, M., Hathcote, J., & Kim, S. (2005). College Students' Perceptions

of University Identification and Football Game Day Attire. College Student

Journal, 40. 4, 740-749.

Crosby, M., Kim, S., & Hathcote, J. (2005). Campus Subgroup Membership and

Football Game Day Attire. Perceptual and Motor Skills, 105, 115-116.

Kaya, N., & Crosby, M. (2004). Color Associations with Different Building

Types: An Experimental Study on American College Students. Color Research

and Application, 31, 1, 67-71.

Cell 865-***-****

Email: *********@*******.***

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