Manager Sales
Resume:
Michael Baker (CLT E)
*** ****** ***** ********, **** 430**-***-*** 7557 abm031@r.postjobfree.com
Operations Manager / Sales / Estimator
Dedicated and technically skilled business professional with a versatile administrative and technical support skill
set developed through experience as an operations manager, field service manager, and technician.
Excel in resolving employer challenges with innovative solutions. Developed systems and process improvements
proven to increase efficiency, customer satisfaction, safety, employee relations and profitability.
Offers advanced computer skills in Windows XP/Vista/7, MS Office Suite, Slice Plus, GPS technologies and many
other applications/systems.
I feel my experience and broad skill set allows me to perform at an exceptionally high level in many operational
environments. I feel my reliability, strong work ethic, attention to detail and problem solving capabilities will be an
asset to any corporation.
Key Skills
Executive Level Management Report & Document Preparation Logistics Management
Teambuilding & Supervision Spreadsheet & Database Creation Inventory Management
Staff Development & Training Estimating & Pricing Expense Reduction
Policies & Procedures Manuals Computer Hardware & Software Hazardous Material Handling
Safety & Chemical Training Records Management Routing & Scheduling Services
EPA Compliance Employee Evaluations & Reviews Equipment Purchases
Experience
Canaan Landscaping Services March 2009 to Present
260 Sonoma Drive Delaware, Ohio 43015 Base Salary: N/A
Owner
Pr
oviding quality landscape maintenance and snow removal services to a broad range of commercial and residential
customers while performing sales, estimating, clerical and application duties. Marketing tactics and up sells on
current clients for the 2010 season.
Environmental Management Service Inc. Feb. 1995 to March 2009
8220 Industrial Parkway, Plain City Ohio 43064 Base Salary: 88,500 yearly
Gary M. Clark (Owner) 614-***-**** + 15.00 ph for snow removal
Crew Leader/Service Manager/Operations Manager of Maintenance Division
Repeatedly promoted during 14 year tenure with EMI, culminating in responsibilities for coordinating all
maintenance and snow removal operations for the office, facility and field functions while supervising a team of 7
Service Managers, 47 Crew Leaders and 280 employees for 600 commercial maintenance accounts. Managed and
dispatched 110 snow removal crews/subcontractors during winter season while maintaining over 500 commercial
snow accounts. Results:
Helped drive an annual 10% increase in new customer sales while maintaining a 95% customer retention
rate with 20.8 million in maintenance and snow contract sales.
Created and implemented numerous procedures to increase productivity, safety and profitability.
Examined daily production reports therefore making accurate adjustments to provide ownership with
important decision making data.
Ultimately became a trusted assistant to the company owners, executive staff and office manager and
earned a reputation for maintaining a positive attitude and producing high quality results under pressure.
Spectrum Painting Inc. July 1990 to Feb. 1995
843 Gummer Ct. Reynoldsburg, Ohio 43068 Base Salary: 16.00 ph
Richard Wellman (Owner) 614-***-**** + Production Bonuses
Applicator/Site Foreman
Management of interior and exterior job sites, training of personnel and application of all painting finishes
and techniques for commercial, residential and industrial customers.
Specialized in faux finishes and lacquer applications on high end custom homes.
Wiring of homes and businesses for entertainment, communication, data and alarm system installs.
Education
Executive Education Course / Ohio State University Fisher College Of 2003
Business
Management Certificate
Certified Landscape Technician Turf Maintenance (CLT E) 2008
OLA Certification
References
First Apostolic Church Of Dublin Richard Collins Pastor
(commercial customer) 614-***-****
Pizza Hut Marysville Jennifer English Manager
(commercial customer) 937-***-****
Keith Haney
(residential customer) 614-***-****
Lori Monska Columbus Zoo
(residential customer) 740-***-****
Brian Spann Columbus Police Officer
(residential customer) 614-***-****
Richard Mayo
(residential customer) 740-***-****
Derrick West BWC of Ohio
John Cline Konica Minolta
Gary Carter J.P. Morgan Chase
Greg Schultz – Newton Price
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