Customer Service Supervisor
Resume:
jennifer Scarbrough
Las Vegas, NV 89119
abm009@r.postjobfree.com
PHONE: 702-***-****
Objective
My goal is to work in a positive atmosphere with a company that holds high
value in endless learning. A good fit would be a
business in which I could grow with them. What I bring to a company is
great ambition, professionalism and strong work ethic.
Work Experience
Walgreen Co.
5011 E. Sahara
Las Vegas NV 89142
Position Held: Time Worked:
Head Photo Specialist 6/2008-Present
Supervisor: Phone:
Adam 702-***-****
Company Description: Drug Store
Job Description:
My responsibilities at Walgreens is to manage the Photo Department. This
includes solving escalated customer issues, managing the photo team,
promoting and up selling new products to customers. In addition making sure
all photo machines are functional, working closely with vendors to fix
any additional problems they may have, and training all new employees on
customer service skills and how to maintain photo equipment. In my time at
Walgreens I was promoted multiple times based on workmanship. (Cashier,
Make-up counter, Photo tech, Head photo.)
UPS Store
Highlands CA
Position Held: Time Worked:
Customer Service 5/2007-6/2008
Supervisor: Phone:
Lori Sheldon 909-***-****
Company Description: Packing and Shipping Store
Job Description:
My Primary Responsibilities were to help customers with all shipping needs
including purchasing mail boxes to shipping packages. Solving any issues
that may have occurred and finding a quick solution. Manage the monthly
billing for the mail boxes and daily delivers to them. I also ordered all
the supplies for the store, western union services, and helping train the
new employees. I was responsible for opening the store and closing on the
late shift also doing all night drops.
California Dealer Services
Position Held: Time Worked:
Office Assistant / Billing/Sales 10/2005-4/2007
Supervisor: Phone:
Paula Thompson 714-***-****
Company Description: Brokers helping dealerships sale cars from one
dealership to another.
Job Description: My responsibility at California Dealer Services was to
maintain the office, such as filing, answering phone calls, keeping office
organized, and ordering all supplies. I also was in charge of billing and
receiving of all transactions. It was also my responsibility to ensure that
the office ran smoothly in the absence of the owners.
Education
School Accomplishment
Yucaipa High School Received Diploma
Skills
Skill Level Years Known
Adobe Suites 6 - CS3 Intermediate 7+
Microsoft Office Suites 4.01 - Expert 7+
2010
Quick Books Professional Expert 2+
Microsoft Windows 98 to 7 Expert 7+
Payroll management Expert 4+
Accounts Receivable/Payable Expert 4+
Team Working/Building Expert 7+
Communication skills Expert 7+
Organizational Skills Expert 7+
Multitasking Expert 7+
Customer Service Expert 7+
Telephone Etiquette Expert 7+
Information Relay/Active Expert 7+
Listening
References
Adam Lunsford Caralyn Stewart Dan Jensen
TelePacific Walgreens TelePacific
System Administrator STL CTSC Technician
702-***-**** 702-***-**** 702-***-****
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