Larry S. Altman
Elizabethtown, Kentucky 42701
Phone: 270-***-****
Cell: 270-***-****
Email: ablzvg@r.postjobfree.com
Education:
****-****, ********* **** ****** Henderson, KY Diploma
1959-1960, Trevecca Nazarene University Nashville, TN
1961-1962, Henderson Community College Henderson, KY Assoc. Degree
Employment History:
04/2005 to 03/2010 Collector
First Federal Savings Bank
2323 Ring Road
Elizabethtown, KY 42701
Contacted customers of First Federal Savings Bank who were delinquent on their loan
payments; Discussed payment solutions with customer; Performed normal
maintenance on account database by correcting invalid information, verifying
Social Security numbers, and place of employment researching new telephone
numbers, new addresses and checking account numbers. Reason for leaving
Retired
08/2002 to 02/2005 Vice-President of Training and Development
Priority Financial Service
1100 Crown Pointe Drive
Elizabethtown, KY 42701
Supervised everyday operations of the agency. Developed prospects for collection
service. Performed normal maintenance on client and debtor database for
invalid information such as incorrect address, employment and telephone
numbers; Discussed our service with prospective clients; Discussed payment
solutions with debtors which would be suitable to both client and debtor;
Designed and produced sales material. Developed training manual for the
collection department. Revised all collection letters to comply with FDCPA rules.
Implemented privacy rules to comply with HIPPA guidelines.
(Reason for leaving Office closed)
02/1984 to 07/2002 Administrative Assistant, Sales and Collection
GLA Collection Co., Inc.
2630 Gleeson Way
Louisville, KY 40299
Administrative Assistant to President and Vice-President. Responded to RFP's from
prospective clients. Performed normal maintenance on debtor and client
database by merging accounts, verifying invalid information such as addresses,
Social Security numbers and employment; Made telephone calls to debtors to
find satisfactory solutions for payment; Developed and produced sales
portfolios for Marketing Reps. Wrote a 96-page telephone collector’s handbook.
Published a 4-page newsletter, Collector’s Journal. Implemented HIPPA
compliance program. Revised collection letters to comply with FDCPA
regulations. Conducted quarterly one-day seminars on collection techniques.
(Reason for leaving Retired)
References:
Name, Position. Company, Phone
Colonel Paul Pusey Chaplain U.S. Army, Retired 270-***-****
Rev. Jim Webster Pastor Berean Baptist Church 270-***-****
Major Jim Roberts Chaplain U.S. Army, Retired 270-***-****