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Administrative Assistant Sales

Location:
Elizabethtown, KY, 42701
Posted:
August 06, 2010

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Resume:

Larry S. Altman

*** ****** *****

Elizabethtown, Kentucky 42701

Phone: 270-***-****

Cell: 270-***-****

Email: ablzvg@r.postjobfree.com

Education:

****-****, ********* **** ****** Henderson, KY Diploma

1959-1960, Trevecca Nazarene University Nashville, TN

1961-1962, Henderson Community College Henderson, KY Assoc. Degree

Employment History:

04/2005 to 03/2010 Collector

First Federal Savings Bank

2323 Ring Road

Elizabethtown, KY 42701

Contacted customers of First Federal Savings Bank who were delinquent on their loan

payments; Discussed payment solutions with customer; Performed normal

maintenance on account database by correcting invalid information, verifying

Social Security numbers, and place of employment researching new telephone

numbers, new addresses and checking account numbers. Reason for leaving

Retired

08/2002 to 02/2005 Vice-President of Training and Development

Priority Financial Service

1100 Crown Pointe Drive

Elizabethtown, KY 42701

Supervised everyday operations of the agency. Developed prospects for collection

service. Performed normal maintenance on client and debtor database for

invalid information such as incorrect address, employment and telephone

numbers; Discussed our service with prospective clients; Discussed payment

solutions with debtors which would be suitable to both client and debtor;

Designed and produced sales material. Developed training manual for the

collection department. Revised all collection letters to comply with FDCPA rules.

Implemented privacy rules to comply with HIPPA guidelines.

(Reason for leaving Office closed)

02/1984 to 07/2002 Administrative Assistant, Sales and Collection

GLA Collection Co., Inc.

2630 Gleeson Way

Louisville, KY 40299

502-***-****

Administrative Assistant to President and Vice-President. Responded to RFP's from

prospective clients. Performed normal maintenance on debtor and client

database by merging accounts, verifying invalid information such as addresses,

Social Security numbers and employment; Made telephone calls to debtors to

find satisfactory solutions for payment; Developed and produced sales

portfolios for Marketing Reps. Wrote a 96-page telephone collector’s handbook.

Published a 4-page newsletter, Collector’s Journal. Implemented HIPPA

compliance program. Revised collection letters to comply with FDCPA

regulations. Conducted quarterly one-day seminars on collection techniques.

(Reason for leaving Retired)

References:

Name, Position. Company, Phone

Colonel Paul Pusey Chaplain U.S. Army, Retired 270-***-****

Rev. Jim Webster Pastor Berean Baptist Church 270-***-****

Major Jim Roberts Chaplain U.S. Army, Retired 270-***-****



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