Russell D. Roering

**** *. ******** ****** ****. #105

New Berlin, WI 53151

414-***-****

E-mail: ablzv3@r.postjobfree.com

LinkedIn: http://www.linkedin.com/in/russellroering

Objective

IT professional with a combination of experience and certifications in a

Windows

environment supporting users as well as servers. Minimum supervision

employee with

maximum results and successes.

Proficiencies

Support/Hardware: Over 10 years experience supporting PCs and networks, 4

as a System

Administrator. A+, Network+, and Microsoft Certified System Administrator

(MCSA)

certified for XP desktops and Server 2003. In-depth knowledge of Windows

operating

systems from Windows 2000, XP, and Vista.

Software: Vast software knowledge includes strengths in Active Directory,

MS Word, Excel

(including ODBC reports and query creation), Outlook, PowerPoint, and

Publisher. Website

design/graphic design experience with software including Dreamweaver,

Fireworks, and

Illustrator. Network Operating System familiarity with Windows NT4, Server

2000, and

Server 2003.

Social Media: Experience with organic marketing, Google AdWords, Google

Analytics,

Affiliate Programs, and Pay-per-click campaigns. Marketing using blogs,

LinkedIn, Twitter,

and Facebook.

Education

Ottawa University-Brookfield, WI

.Currently working toward Bachelor's Degree in Information Technology.

Estimated graduation date- March 2012.

Winter Park Technical College -Winter Park, FL

.Web Internet Services Program-January 2001, diploma achieved October 2001

Employment History

Social Media Content Manager

Aircut.com

Waukesha, WI

August 2009-Present

Responsibilities Include:

. Branding, Marketing, and all online selling of a new product through

social media channels

such as blogs, LinkedIn, Twitter, and Facebook.

. Managing affiliate programs and coaching affiliate production.

. Designing of all Marketing materials including magazine ads and newspaper

ads.

. Network support, and other duties as assigned.

Environment: Windows 2003 Small Business Server and Win XP clients.

System Administrator/Marketing Manager

World Class Wire & Cable/World Class Health, Fitness and Sports Performance

Waukesha, WI/Hartland, WI

January 2006-June 2009

Responsibilities included:

. End user support and network management of 50 Win XP and Windows 2000

clients and 4

servers in two locations (email, web, printer, and hardware issues).

. Query creation and report management through Microsoft Query including

customer

reports, financial reports, and sales figures.

. Website design, maintenance, SEO, and project management of wcwc.com and

wchf.net.

. First level support for Avaya IP Office phone system.

. Project management of all printed materials, ads, catalogs. Responsible

for designing over 50

brochures, tri-folds, sales slicks, ads, and other promotional materials.

. Project management and data collection for award submission resulting in

the organization

winning 8 awards in 2007 and 3 in 2008 including Waukesha County Executive

Dan Vrakas'

Business of the Year award and the Ernst and Young Entrepreneur of the Year

for the

Midwest.

Environment: Single Windows Server 2003 exchange server/DC, 3 Windows 2000

and Server

2003 application servers, Single Fedora Core Linux application server, 50

Win XP and 2000

clients in two locations.

System Administrator

Management Research Services, Inc.

Brookfield, WI

January 2005-December 2005

Responsibilities included:

. End user support of over 30 Win2K users. Rights administration for the

company's third

party PHP web application.

.Desktop PC builds.

. Database maintenance of MySQL tables via PhpMyAdmin.

. Commission and supervision of outside contractors for additional IT

projects.

. Desktop printer, scanner, and fax maintenance and commission/supervision

of repairs by

outside vendors.

. Assist company owner and other management with special projects (VoIP,

personnel

changes, rights administration).

Environment: 3 Red Hat and SuSe Linux application servers, 30 Windows 2000

clients.

Digital Imaging Manager

Management Research Services, Inc.

Brookfield, WI

March 2002-February 2005

Responsibilities included:

. End user support of over 30 Win2K users. Rights administration for the

company's third

party PHP web application.

. Scanning and uploading of medical records via FTP and VPN with PGP

encryption.

. Assisting with web server and network maintenance as well as end user

support.

. Office supply ordering for 30 employees.

. Research and evaluate company expenses and develop more cost-effective

measures.

Environment: 3 Red Hat and SuSe Linux application servers, 30 Windows 2000

clients.

Customer Support Technician

Entr Computer Center/Paragon Development Systems

Brookfield, WI

June 1997-October 2000

Responsibilities Included:

. In-house bench repair of desktop and laptop PCs.

. Service parts ordering and receiving for outside technicians.

. RMA processing for defective merchandise.

Environment: Windows 98 and 2000 customer carry-in machines.

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