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Christopher Eames

*** ***** ********* ******

Phone: 484-***-****

Pottstown, PA, 19464

Email: ablzul@r.postjobfree.com

"Ambitious professional looking to utilize customer service experience,

education, certification and strong sales skills in the field of Sales"

EMPLOYMENT HISTORY

1999-2007 Frameography, Inc., Trappe, PA

Owner Operator/ President

1995-1999 The Great Frame Up, Blue Bell, PA

Production Assistant through General Manager

1990-1994 Deck The Walls, Columbia, MO

Assistant Manager though General Manager, Owner/Partner

1988-1990 Deck The Walls, Crestwood, MO

Part time Sales and Production Assistant

As a creative leader in the Custom Picture Framing industry, my career

spanned over 22 years in positions ranging from part time janitor to owner

operator. During this time, I had incredible opportunities to learn from

some of the most respected retail innovators and framing designers in the

United States. I worked as part of a production team producing over 4

million dollars in retail custom framing, managed multiple groups of

employees, and made an impact on the industry itself through reputation and

hard work. I have had the honor of placing my work within the White House,

Camp David, the Capital Buildings in both Missouri and Pennsylvania, The

Vatican as well as many corporate headquarters and homes of influential

business and social leaders.

INFORMATION TECHNOLOGY EMPLOYMENT HISTORY

Connectivity Systems, Inc. Oct 2009 - Present

Pottstown, PA

IT Support Consultant

. Individual Client IT Support

. Small to Medium size business installation and maintenance of software

and hardware

. Responded to scheduled and "on the fly" client requests

. Assigned Hardware Projects:

. InstaGate Firewall setup and installation

Trion Group Inc. May 2008 - June 2009

King of Prussia, PA

IT Support Specialist

. Support 350 employees (75 remote users) with all computer, phone and

connectivity issues.

. Handle all incoming calls to the help desk.

. Responsible for all computer builds (new hires and replacements).

. Maintain the Avaya phone system and voicemail.

. Install software requests from internal clients

. File Restores and Active Directory upkeep

. Create and maintain Corporate wide equipment list

. Assigned Special Projects:

. Roll out and maintenance of Microsoft CRM implementation

. Dismantle Benefits Group Domain, integrated all resources

into Trion Domain

. Installed and formatted Yosemite FileKeeper for Remote

Users backup

. Software Applications:

. Avaya Phone Systems

. Microsoft Active Directory

. TrackIt ticket management system

. Microsoft Office Suite 2003 and 2007

. LogMeIn Remote Access Software

. Webex

. Microsoft Dynamics CRM

. Yosemite FileKeeper Back Up Software

EDUCATION

Computer Traininng.com Graduated May 2008

King of Prussia, PA

. Completed Microsoft Certification Program for Windows Server 2003

. Achieved MCP Certification (Microsoft Certified Professional) December

2007

. Currently testing for MCSA and MCSE Certifications

Ursinus College September 1998 - December 1999

Collegeville, PA

. Completed Coursework in Business

University of Missouri September 1990 - June 1993

Columbia, MO

. Completed Coursework in Business

AWARDS

1987 Order of The Arrow Inductee, Boy Scouts of America

1985-1990 Boy Scouts of America, Life Rank, Troop Chaplain

REFERENCES

Available Upon Request

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