Customer Service Sales
Resume:
ASHLEY LAUREN MAY
****A Patrick Henry Drive
Scott AFB, IL 62225
Home: 253-***-****
Cell: 253-***-****
************@*****.***
OBJECTIVE Obtain a position that will allow me to
further utilize my accounting and business knowledge.
EXPERIENCE Accounting & Computer Skills
1. Process a bi-weekly payroll.
. Set up new employee's files in the payroll
system both ADP and Paylocity.
. Attain the files to make sure they stay up
to date on all employee information.
1. Calculate monthly commissions for the sales
representatives both
inside and outside sales reps.
2. Conduct daily accounts payable tasks.
3. Process month end procedures.
4. Conducted daily Accounts Receivable tasks.
1. Enter in daily deposits by receiving the cash,
checks, wires, ACH's, and credit card transactions.
2. Applying cash to correct accounts and invoices, and
researching any short pays or deductions that may be
deducted from the amount of the check.
3. Building credit memos for allowed deductions.
4. Contact customers for any questionable deductions,
and inform customer service for return merchandise
issues.
5. Run weekly Accounts Receivable aging reports.
6. Contact accounts questioning overdue balances that
show up on the aging report.
7. Prepare account reconciliations for larger accounts.
8. Send out monthly client statements to all accounts.
9. Release orders that are due to ship through the
Navision program.
10. Wrote procedures for daily functions.
11. Proficient working with such programs as Word, Excel,
PowerPoint, Outlook, Internet, Trams, Navision, and
Quick Books.
12. Able to pick new programs up easily and accurately.
13. Ready and willing to take on more responsibilities;
possibly a supervisory position.
14. Currently studying to take my CPA exam.
Office Skills
1 Able to operate office equipment such as
copier, fax machine,
telephone, 10 Key, Scanner, etc.
Communication Skills/Client Relations
1. Trained three people for billing administrative
positions.
2. Conducted conference calls with the clients on a
weekly basis with any questions they may have on the
billing statements.
1. Maintained excellent client relationships, securing
confidence by providing timely and accurate billing
statements.
2. Key Spouse for the 22nd Special Tactics Squadron-
Basically entails that I am in constant communication
with the spouses and there to help in any situation.
EDUCATION Bachelors Degree in Accounting,
August 2005
Minor in Business Administration
Central Methodist University, Union, MO
3.2 GPA
Associate of Applied Science Degree in Accounting
May 2003
East Central College, Union, MO
3.5 GPA on a 4.0 scale
2001 and 2002 Deans List
EMPLOYMENT Senior Accountant September 2005 -
Current
HISTORY Baden Sports, Inc.
$42,000.00 Annual
Federal Way, WA
Billing Administrator
May 2003 - August 2005
Quality Reward Travel
$30,000.00 Annual
Washington, MO
Sales Associate
March 2000 - May 2003
Altemueller's Hallmark
$9.00 Hourly
Washington, MO
REFERENCES Ken Samuel
Controller
Baden Sports, Inc
Terri Titter
Accounting Manager
Quality Reward Travel
Wendy McDaniel
Director of Operations
Quality Reward Travel
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