Customer Service Administrative Assistant
Resume:
GayLynn Branham
Sugar Land, Texas 77498
Office: 281-***-****
Mobile: 713-***-****
GOALS: To secure a position as a loan processor, where my
mortgage background and
computer background would be of benefit.
EDUCATION: 1984 Graduate South Houston High School, Pasadena, TX
1984 - 1985 San Jacinto College, Pasadena, TX
1986 - 1989 Lamar University, Beaurmont, Tx
JOB EXPERIENCE:
Silverstone Mortgage
April 2002 to Present Loan Processor (contract) - Responsible for
full processing and closing of all FHA,
VA and conventional files. Full
processing includes submitting files thru
DU and LP. Ordering all appraisals,
title, etc. In this position,
communication with loan officers, lenders,
title companies, lenders, etc is a huge
key to the success of closing any file.
ABC Home Loans
June 2007 to January 2010 Loan Processor (contract) - Responsible
for full processing and closing of
all FHA, VA and conventional files. Full
processing includes submitting files thru
DU and LP. Ordering all appraisals,
title, etc. In this position,
communication with loan officers, lenders,
title companies, lenders, etc is a huge
key to the success of closing any file.
Secure Mortgage
Blue Chip Mortgage
April 2002 to May 2007
Loan Processor (contract) - Responsible
for full processing and closing of
all FHA, VA and conventional files. Full
processing includes submitting files thru
DU and LP. Ordering all appraisals,
title, etc. In this position
communication is the key to working with
loan officers, underwriters, title co.
personnel, lenders and all other parties
to the contract from the initial
submission to the funding of every file.
Secure Mortgage Company Sr. Loan Processor - Responsible
for pipeline of 30+
October 2000 to April 2002 loans. Position included set-up, full
processing and closing of all files.
Pipeline of 50+ files.
GayLynn Branham
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America's Lending Center/ Branch Loan Processor/Office Manager -
Responsible
Harbour Financial for a pipeline of 30+ loans (conventional, FHA
and VA).
February 1998 to October 2000 Position included set-up, full
processing and closing of all files. This
company was Harbor Financial until May
1999.
Momentum Mortgage Company Loan Processor - Responsible for
pipeline of 30+
May 1996 to January 1998 loans. Position included set-up, full
processing and closing of all files.
Baker Street Group Mortgage Loan Coordinator/Administrative
Assistant
August 1995 to May 1996 Provided secretarial support to escrow
officers and wholesale lending department.
Processed all incoming loans prior to
release to underwriting. Two long-term
temporary assignments with Chase Manhattan
Mortgage (6 months) and Chicago Title (4
months).
Nassau Engineering Arco Chemicals-Channelview-Inspection
Department
December 1992 to August 1995 Pipe-Plus Coordinator/Document
Control/AutoCAD Operator - Provided daily
secretarial support to four inspectors.
Daily data-entry using PipePlus 4.5B and
AutoCAD Release 12. Set-up of Inspection
Department file room and daily maintenance
of all reports and drawings.
First City, Texas (Highland Village) New Accounts
Representative/Customer Service/
May 1990 to November 1992 Administrative Assistant - Assisted
customers with New Accounts and Customer
Service in the branch which consisted of
opening new accounts (personal and
commercial), and day-to-day customer
service issues that were handled in person
and via phone customer service. Provided
secretarial support to Asst. Vice-
President and two commercial loan
officers.
Lamar University Secretary I - Mathematics Department - Assisted
August 1988 to May 1990 professors with day-to-day operation of
the Mathematics Department. Responsible
for registration and graduate program.
Supervised six student assistants during
each semester.
GayLynn Branham
Page 3
PROFICIENT IN THE FOLLOWING:
IBM Personal Computers, 10-key (touch and sight), Accounts payable and
receivable.
AT&T Dimension Phone/PBX System, Computer Data-Entry Skills, Typing
(55-60 wpm),
Personal Computer Software:
Windows
Microsoft Office
Microsoft Word
Mortgage Related Software/Systems:
Calyx Point
Encompass
Desktop Underwriter
Loan Prospector
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