Engineer Software
Resume:
Siddiq Khan
ablz87@r.postjobfree.com
Objective:
Seeking a challenging position in Designing, implementing and managing (LAN/WAN)
infrastructures, incorporating Internet connectivity, and integrating current hardware and
software technologies.
Strengths:
Good communication skills, strong problem solving skills and the ability to work with
little supervision. Awareness of technical trends and standards, understanding of business
drivers and the impact of technology in an organization. Capable of Leadership and
possess the ability to be a part of team. Self-motivated with an aptitude for developing
expertise in new technologies.
Technical Skills:
Operating System: Windows NT/2000/2003/Vista/XP/98/95, SUN SOLARIS 8.0,
LINUX RED HAT, Novell 3.12, Novell 4.1x.
Web Servers: IIS4.0/5.0/6.0, PWS, JRun, Apache,Tomcat.
Databases: MS SQL 2000/2005, Oracle 8i, Access 2000.
Mail Servers: MS Exchange 5.0/2003/2007, Post office 3.0.
Languages: HTML, SQL, PL/SQL, Java.
Scripts: VBscript, Java Script, Perl, sql / Pl sql.
Anti Virus: Symantec Enterprise Edition, MacAfee, and AVG.
Software: Citrix, Norton Ghost,Altiris,RIS,WDS,Norton System
Works, Backup Exec, JBuilder 5.0, FrontPage, MS-Office
2000,ACT 2000,InstallWise, PC Recruiter, Acronis,Websense.
Hardware: COMPAQ Proliant ML 350,IBM-Netfinity, HP Proliant E-
series Servers, DELL Edge Servers, 3 COM Switches, CISCO
Routers, SYMANTEC 100 Firewall.
Education:
Bachelor of Science (BE) in Electronics and Instrumentation, India (1999).
Certifications:
• Comptia Certified Network+
• Microsoft Certified Systems Engineer
• Comptia Certified A+ PC Technician
• Certified Netware Engineer (CNE - V3.12)
• Pursuing CCNA
Professional Experience:
Network Administrator April 2006 – Till Date
Meade Group, Michigan – USA
Meade Group is an Auto dealership having 4 locations including 3 dealerships and 1
corporate headquarter all located in greater Detroit area. I am part of IT Support Group,
catering to the needs of all of the locations. I am in charge of Windows Server
Maintainence including All the Domain Controllers/Exchange and Veritas Backup
servers.
Responsibilities:
• Maintain / Monitor day to day performance and event logs.
• Monitor critical netork entities like T1 point – to – points, PIX and Routers.
• Deploying latest updates and Patches over the entire Network using WSUS.
• Maintained and Upgraded Citrix 4.5 server which hosted legacy Fianancial
System.
• Create/ Maintain/Clean Active Directory and Exchange user accounts and
restrictions.
• Maintained User Account restrictions, Network Sharing and Passwords using
Active Directory Services. Implementation of User State Management.
• Resolved issues with Veritas Backup and upgraded the Backup Plan.
• Monitor Backup Jobs and Tape rotations.
• Documented Network time line, Day to Day processes and Group Policies.
• Install/Maintain and troubleshoot XP/2000/Vista Client side PC’s.
• Supporting users over the phone, Remote assistance or On-site.
• Supporting Siemens 3000 Phone system using HIPATH Software.
• Install/Maintain/Upgrade and troubleshoot wireless tech tools.
• Succesfully Migrated Exchange 2003 to a new Hardware.
• Tested and created AD and GPO Disaster Recovery Plan.
• Installed and Deployed RIS/WDS server.
• Succesfully created and deployed images ( CD based and Network based) for
different hardware using Altrix/WDS/RIS and Acronis.
• Performed Bare Metal Restore of DCs, Exchange Server and Other Application
servers using Acronis.
• Used VMWare server and desktop products to recreate client issues and formulate
solutions.
Environment: Windows 2000/2003/Vista/XP/2000, Exchange 2003, Citrix,WSUS,
Veritas Backup Exec, UCS, Symantec SMTP, Symantec Enterprise Antivirus,
SMSMSE, RIS/WDS Websense.
Network Administrator August 2004 – March 2006
Royal Car Center, Michigan – USA
RCC is a used car dealership having 3 different locations in Detroit, Mishawaka and
Chicago. I was the SPOC for the IT needs of all of the locations. My area of focus was to
make all of the dealership information electronically available to all locations as well as
to share this information as needed overseas.
Responsibilities:
• Planned, Installed and maintained network in the main office.
• Installed, maintained windows 2003 server.
• Maintained User Account restrictions, Network Sharing and Passwords using
Active Directory Services. Implementation of User State Management.
• Responsible for software Testing and Implementation.
• Updated the Police book maintenance from Windows excel to SQL 2000 based
system.
• Updated the photographing technique to digital format.
• Responsible for software package creation, distribution and implementation.
• Responsible for updates on the website using the electronic police book and the
digital pictures.
• Developed the idea for a web-based database for managing the inventory on a
global base for a sister company selling used vehicle warranties overseas.
Environment: Windows 2000 /2003/XP, SMS, SQL 2000
Network Administrator March 2001 – July 2004
Integrated Information Services, Michigan - USA
IIS is a company that provides several customized e-services to its clients like
Staffing/Consulting, Training, Software Development and Network Maintenance
Services. My role as the Windows NT/2000/2003/Small Business Server is very critical
so as to provide Technical Support for all these facilities. I was in charge of providing
technical support to over 200 end users. I was involved with planning, executing and
maintaining several new sites with little or no supervision. I was in charge of a team of 3
members, acting as the point of contact between end users and this team. I reported
directly to the Manager.
Responsibilities:
• Installed, maintained and troubleshot NT 4.0/windows 2000/ Small Business
Server/ Netware 5/SUN SOLARIS 8.0/LINUX servers on the network as well as
in remote locations.
• Network Users account Management of Windows NT/2000/2003.
• Maintained User Account restrictions, Network Sharing and Passwords (with and
without Active Directory Services).
• Documented Emergency Steps towards Disaster Management.
• Prepared to Implement the Disaster Recovery Plan.
• Backed up crucial information on a weekly basis using HP sure store tape device
using NETBACKUP.
• Maintained Email server (MS Exchange/Post Office).
• Supported Citrix MetaFrame and Nfuse.
• Used terminal services from Microsoft for remote administration of Windows
2000 Server.
• Configured and troubleshoot outlook, inbox and mailing lists.
• Maintained and Tune Email server (Relay Restrictions, Mail Handling etc).
• Created and Maintain Email accounts.
• Maintained MS-SQL server 2000 based web application /database.
• Managed and Upgraded Production Web site.
• Installed and Configured MS Office 2000, on client’s machine
• Installed, Configured and upgraded software/ hardware.
• Installed and Maintained DNS, WINS and DHCP server.
• Upgrading/Migrating of Workstations to windows 2000 workstations using
Norton Ghost and Altiris Software.
• Successfully migrated data from ACT2000 to SQL 2000.
• Provided hardware Support for PCs, Laptops and Servers from various vendors
like Dell/Compaq/IBM.
• Installed, maintained and troubleshot Printers and print servers.
• Supported Cisco Aironet 340 Wireless Switches and Installing wireless PCMCIA
and PCI wireless NIC cards (Cisco and 3com)
• Created and maintained Voice Mails, Extensions and other basic requirements of
Nortel based telephone system.
• Coordinated with different members of the team to plan, execute and maintain
new sites.
• Responded to e-tickets created by Helpdesk according to the severity of the
problem
• Handled client support over phone and regular weekly and bi-weekly scheduled
visits to the client site for various Network issues.
• Evaluated and tested new software.
• Provided remote access to development servers.
• Setup web server IIS, PWS, JRun, Tomcat, FTP.
• Maintained and catalogued the inventory including all the IT related hardware and
software plus the telephone system.
Environment: Windows NT 4.0 / 2000 / 98 / XP, IIS 4.0 /5.0, SQL 2000, Oracle 8.0.
Hardserv Technologies, Hyderabad, India: PC and Network Support Sep 99 – Feb
01
Hardserv Technologies is a company, which handled basic Network and PC Support
calls. They had a variety of clients, which needed support on regular basis. Their Clients
included Banks, NGO’s and several companies. I joined this company as an Entry –level
PC support Technician and was promoted to a Lead position.
Responsibilities:
• Installing and Upgrading O/S like dos/95/98/Novell 3.12/Novell 4.1x/5.
• Providing Basic hardware Support.
• Installing, maintaining and troubleshooting Printers and print servers.
• Installing, maintaining and troubleshooting Novell 4.1x/5 servers.
• Installing and Troubleshooting NIC, Hubs and Network Cables.
• Supervising and training Technicians in my team.
Environment: Windows 95/98, Novell 3.1x/4.1x
Contact this candidate