Customer Service Sales Representative
Resume:
Angela Carron
Belleville, IL 62221
Primary Phone: 618-***-****
Secondary Phone: 618-***-****
*********@***.***
OBJECTIVE:
Sales Representative/Customer Service where my prior skills and
experience will contribute to the success of your organization.
SKILLS AND QUALIFICATIONS:
. Call Center . Customer Service . Data Entry
. Vendor Relations . Scheduling . MS Word
. Excel . Project Management . Contract
Negotiations
. Monthly Reports . Detail Oriented . Major Accounts
Representative
. Mass Mailings . Admin. Support . Volunteer for Community
Projects
EMPLOYMENT EXPERIENCE:
Belleville News-Democrat, Belleville, Illinois - Sales Representative
1993 to 2008
. Handled all incoming calls which included data entry of ads
for classified
department as well as making outbound calls and handling
follow up calls.
. Managed major accounts territory with yearly revenue over $2.5
million dollars
. Maintained good working relationships with monthly
advertisers and maintained
their accounts while helping them build
advertising/marketing plans
. Responsible for many projects while working on strict
deadlines
. Responsible for all special sections with yearly revenue
exceeding $500,000
. Prospected and secured vendor tabs
. Project Manager of From House to Home Magazine.
. Managed Readership contest
. Provided administrative support to Ad Director and Territory
Managers
. Salesperson of the year in 2000 and 2004
. Became Million Dollar Sales Representative in 2004
Pan American Life Insurance Company, Clayton, Missouri - Receptionist
1991-1992
. Handled all incoming calls as well as making outbound follow
up calls.
. Claim Inquiries
. Processed incoming claims
REFERENCES:
Barb Kershaw - Personal
Darla Reynolds - Personal
Renea Daesch - Personal
Marsha Hopkins - Past Manager at Belleville News-Democrat
Cathy White - Past Manager at Belleville News-Democrat
Mike Kennedy - Former client
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