Objective

To obtain a challenging management position that utilizes my strong

academic, interpersonal and professional business skills in a diverse

business environment with high growth potential.

Experience

June 2009 - Oct. 2009 Beer Barrel Saloon (Seasonal)

Put-in-Bay, OH

Assistant

. Primary point of contact for resolution of customer/client issues

. Responsible for direct marketing

. Conducted monthly invoicing and maintained weekly inventory orders

May 2008 - Oct. 2008 Niagara Event Center/Islander Inn (Seasonal)

Put-in-Bay, OH

Assistant Group Events Manager / Assistant Front Desk Manager -

Internship

. Proved multi-tasking abilities by training, scheduling and supervising

staff, consisting of kitchen workers, bartenders, food servers, and

front desk staff while functioning as hotel assistant manager at the

Islander Inn and simultaneously serving as the assistant group events

manager at the property conference center.

. Coordinated and provided oversight for large group functions

. Conducted training and orientation of newly hired employees

. Utilized Property Management System: Room Master

Sept. 2004 - April 2008 Days Hotel Grand

Rapids, MI

Guest Service Attendant

. Greeted and provided customer services and lodging information

. Responsible for the arrangement and coordination of local reservations

. Financial Management including guest receipts, costumer billing, and

support services

. Experience in various aspects for Guest Service Management

. Utilized various Property Management Systems: MSI / Brilliant / Opera

Sales Assistant Manager (May 2006 - Jan 2007) - Internship

. Responsible for expanding sales and developing business growth

opportunities

. Developed and implemented new sales promotions targeted to increase

occupancy rate

. Conducted promotional sales calls and directed facility tours

. Developed, assembled, and distributed promotional brochures

June - Sept. 2007 Islander Inn/Grand Islander Hotel (Seasonal)

Put-in-Bay, OH

Guest Service Attendant / Merchandise Marketing - Internship

. Coordination (under supervisory instruction) of the following areas:

Retail, Hotel Housekeeping, Guest Services, Maintenance, Security, Event

Planning, and Food and Beverage setup and service for the hotels'

restaurant.

Education

2003-2008 Grand Valley State University

Allendale, MI

B.S., Hospitality and Tourism Management

Stephanie Bartman

Address:

3469 Tippecanoe

Monroe, MI 48162

Email:

ablz0v@r.postjobfree.com

Phone:

734-***-****

Contact this candidate