Objectiv To secure a position that will allow me to utilize my
e abilities and grow within a company.
Experien 12/2008-Present Chino Valley Medical Center
ce Chino, CA
Managed Care Medi-Cal Biller and Collection Clerk
As a Managed care Med-cal biller I am responsible in
billing all medi-cal HMO carriers. I audit patient accounts
to ensure procedures and charges are coded accurate and
correct billing errors, I implant and identify missing
codes. I also maintain proficiency in Medical Terminology.
As a Collection Clerk I responsible for the follow-up
performed on all unpaid accounts to ensure payment.
Communicate clearly and efficiently by phone and in person
with our clients and staff members. I maintain productivity
standards and reports. Obtain updated demographic
information and all necessary information needed to comply
with insurance billing requirements. Forward updated
information to responsible staff members for computer
changes. Operate computer to input follow up notes and
retrieve collection and patient information.
04/2006- Present Self Employed
Riverside, CA
Freelance Makeup Artist
Use faces as a canvas to create beauty for any special
occasion. I have worked on Weddings, Quinceaneras, Proms,
and dance groups. I love to experiment with all colors, and
try out and create new trends. I am always willing to take
new classes to help improve my skills to become a better
artist!
06/2006- 12/2008 Chino Valley Medical Center
Chino, CA
Lead Admitting Representative
Responsible for interviewing patients by obtaining accurate
and complete admission and billing info. Preparing
necessary forms and obtaining required signatures,
providing answers for patient's questions, determining
urgency of patient's needed care. Making appropriate
decisions regarding our facilities admission process, while
relaying crucial information to its corresponding
department. Completing our billing procedures, including
collecting payments at time of service and other duties as
assigned, verifying insurance coverage for
inpatient/outpatient surgeries. Occasionally asked to float
to PBX and Front desk.
5/2004-06/2006 Thomason General County Hospital
El Paso, TX
PBX Operator Supervisor
Supervised and monitored PBX operators to assure all calls
were answered and directed in a courteous and efficient
manner to their required intended areas. Trained operators
to call various trauma and code arrest codes through Wee
Page. Document all occurrences and follow emergency
communication policies. Reviewed and posted work schedules
to make sure all shifts were appropriately filled. Updated
employees on policies and procedures to make sure
department was educated and followed protocol.
09/2003-05/2004 Dr. Hector L. Franco Dermatology
El Paso, TX
Front Office Preparation Clerk / Scheduling Clerk/Cashier
Office duties included, providing excellent customer
service, collecting and processing data for new patients,
scheduling all physician recommended and customer requested
appointments including surgical procedures. Frequently
asked to assist physicians with minor surgical and cosmetic
procedures. Handle specimens and sent out to appropriate
laboratory. Properly dispense physician prescriptions and
scheduled outside labs and radiology appointments. Sort
mail and gather payments
from insurance company and post into accounts. Collect
co-pays and payments from
patients and post into accounts. Adjust payments and or
write off in accounts.
04/2003-11/2003 Southwestern General Hospital
El Paso, TX
Lead Admitting Representative/PBX Operator
Conduct interviews with the patients or designated other to
obtain signatures as required. Collect and enter all
demographic, employer and insurance information. Explain
hospital services and charges, and collect deductibles and
other charges not covered by insurance. Collect payments
and post into accounts. Direct hundreds of phone calls
daily throughout the organization. Perform paging of
physician's on-call, relaying patient message information
as requested.
12/2001-03/2003 Chino Valley Medical Center
Chino, CA
Admitting Representative
Register patients for scheduled admissions and outpatient
procedures. Perform patient intake and registration
activities, such as greeting patients, updating
demographics, preparing paperwork, collecting fees, etc.
Verify and explain to patients their types of coverage's
and eligibilities for inpatient and outpatient surgical
procedures. Receive and direct all incoming calls to
proper locations, frequently asked to multi-task scheduling
appointments for various departments while collecting and
processing insurance information. Practicing cash
management procedures while maintaining a safe and secure
work environment.
Central Scheduling
Schedules patient visits and testing adhering to the time
outlines established entering demographic and insurance
information in computer. Coordinates referrals and
authorizations. Oversight for testing schedules including
treadmills, echoes, nuclears, and ultrasounds etc, Point
person for primary care physicians' offices for new patient
consults and testing scheduling. Identifies insurance type
and enters patient insurance information
05/1999-09/1999 and 12/2000-11/2001 Hydro Industries Inc
El Paso, TX
Sales Manager
I trained, directed, and supervised sales staff. I
coordinate the operation of sales department by
establishing territories, goals, and quotas for sales
workers. Reviewed market analyses to1 help determine
customer needs, sales volume potential, and pricing
schedules that will meet company goals.
07/1998-12/2000 University of Texas at El Paso
El Paso, TX
Lead Student Athletic Trainer
Supervised new student athletic trainers; 5 to 10 new
students per school year; Educated them how to treat
injuries through the use of massage, exercise, water, heat,
cold, compression, light, sound and electricity, as needed
and/or directed by the team physician. Apply therapeutic
and protective bandaging, taping, wrapping, strapping and
padding to athletes; and, measure and fit braces, guards
and protective devices to individual athletes. Educate
injured athletes concerning injuries until there is a full
return to activity.
Education 2006 Celebrity Makeup School
Juarez, MX
Beauty Makeup Course
2001-2002 Flex Education
Chino, CA
Unit Secretary and Medical Terminology Course
1998-2001 University of Texas at El Paso
El Paso, TX
Majored in Kinesiology and Basic College Courses
1994-1998 Clint High School
Clint, TX
High School Diploma
Additiona
l I have the ability to reason with customers and over come
Informati objections. Also posses a broad knowledge of all types
on of computer software and applications