Manager Human Resources

Victoria E. Gleeson, PHR

***** **** ****** ** (206) 778-

2231

Burien, Washington 98146 ablyyg@r.postjobfree.com

Objective

To obtain a generalist/HR Manager position which is where my passion lies, utilizing the broad repertoire of

skills I have obtained over the years. My skill set includes in-depth experience in HR management,

compensation and benefits, employee relations, and HR operations. I am respected for excellent

communication and interpersonal skills, organizational skills, successful intrapersonal negotiations and

conflict resolution.

Professional Experience

Moss Adams LLP, Seattle, Washington 4/08 - Present

HR Manager, Executive Office and Total Rewards

• Trusted advisor and consultant to Executive Management and Department Leaders on HR

issues related to compensation, benefits, employee relations and performance management

• Responsible for establishing and maintaining compensation system, philosophy and guidelines

with subsequent roll out to firm

• Responsible for all Health and Welfare plans including planning, development,

implementation and administration of total rewards systems. Results and projects include the

following:

o Assessment and cost benefit analysis of medical insurance broker, health plans and benefits

administration processes which led to a $1 million savings and re-design/enhancement of plans;

o Development and successful roll out of Total Rewards Statement;

o Salary analysis, development and administration of a broadband salary structure on a merit

based system

• Support and reinforce HR unity in a matrixed environment; influence broadly to provide

solutions, ensure departments’ employment, recruiting, performance management, and

compensation and development practices are appropriately simple, streamlined, and achieve

targeted business results

Washington Mutual Bank, Seattle, Washington 6/07 – 4/08

Senior HR Business Partner

• Facilitated assessment of strategic planning and change implementation of senior leaders’ functions,

maximizing efficiency and ensuring proper alignment to business goals

• Led organizational re-design within the Commercial Finance and Commercial Credit Risk functions

including structural shifting, reduction in force, and accompanying communication plans to promote

maximum stability through change

• Stabilized client organization during leadership changes, including placement of new leadership,

establishment of extreme culture shift, and retention of 80% of key talent throughout

• Facilitated outsourcing of the account reconciliation function within Commercial Finance Group to

ensure explicit alignment of business goals, including retention plans for key staff, movement of staff

into other lines of business

• Drove delivery of corporate HR activities such as succession and development planning, annual pay

and performance reviews; provided direction and coaching regarding leadership and team performance

enhancement

Grant Thornton, LLP, Seattle, Washington 3/06 – 6/07

Regional HR Manager

• Supported all service lines of Seattle, Portland, Salt Lake City and Reno offices with

approximately 250 constituents

• Successfully managed employee relations issues, conducted investigations and consulted with

legal department

• Developed compensation budget within National guidelines with recommendations for

allocation of merit, bonus and market adjustments following year-end evaluations

• Managed successful roll out and execution of various learning and development programs

• Oversaw project management process for all Pacific Northwest client population

• Provided direction and coaching to Partners, Managers and staff regarding performance

management, conflict resolution, separations, immigration matters, mentoring and succession

planning

Deloitte & Touche, LLP, Seattle, Washington 3/03 – 3/06

HR Manager, Enterprise Risk Services Group

• Managed and delivered HR Processes which included: Performance Management, Recognition and

Awards Program, Employee Relations, Learning & Development, Mentoring, Succession Planning,

Diversity and Women’s Initiatives

• Ensured successful compliance of firm mandated training/learning programs and initiatives for clients

• Functional Implementation of viable HR Strategy for Enterprise Risk Services Group

• Responsible for compensation budget, merit, bonus and market increase recommendations

• Advised and evaluated career development plans for Client Service Professionals

• Proactively participated in strategic staffing and development decisions

Zefram LLC, Seattle, Washington 10/01 – 1/03

HR/Operations Manager-Client Services Officer

• Managed Human Resources aspects of subset companies

• Acted as lead relationship manager for the Personal Family Office of a high net worth family

• Developed and implemented wealth management strategies with external advisors

• Researched and created comprehensive reports with recommendations allowing for more efficiency,

productivity, and cost effectiveness

• Investment/cash management, SEC compliance, monitored insurance needs and charitable

giving, tax compliance and planning, as well as assisted in general family matters

PRIOR WORK EXPERIENCE 1993-2001

Licensed Financial Advisor/Relationship Officer for high net worth individuals for the Citigroup

Private Bank; work experience also includes Merrill Lynch (Howard Johnson and Company) and

Vulcan NW.

EDUCATION UCLA – B.A. Italian Literature and Language, Special Field Study in History

Universita’ d’Urbino, Italy, Year Abroad Program

UW – Certificate in Human Resources

CERTIFICATION PHR

AFFILIATIONS/SKILLS SHRM, Fluent in Italian; proficient in Spanish

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