Customer Service Sales
Resume:
Athens, Alabama *****
Cell: ***-
Home: 256-
Email: ***********@***.***
Craig Calvert
Major A highly motivated professional with exceptional
Qualifications organizational and problem solving capabilities with
the proven ability to interface with a diverse customer
base. Over 20 years experience in training and leading
a sales and customer service staff, covering a wide
variety of customer accounts. Responsible for opening
new accounts and monitoring key accounts. Accustomed
to working with and meeting deadlines on a
daily
basis. Established longstanding relationships
with customers
through dependability, hard work, and a sincere concern
for the customers best interest.
Professional August, 2009 - Present Athens Sign Company
Athens, AL
Experience Customer Service and Design
Part of customer service staff responsible for
satisfying customers' needs in a timely and
professional manner. Prepare estimates and
pricing for customers.
June - August, 2009 Liberty National Insurance
Decatur, AL
Agent
Sold life and supplemental insurance. Received
Alabama life Insurance license in August 2009.
Consistently reached sales quotas based on
weekly sales.
1986 - 2008 Sundry Printing Athens, AL
General Manager
Managed all operations for family owned printing company.
Developed, supervised, and coordinated systems of workflow
for all staff. Trained and supervised customer service staff.
Responsible for job costing, payroll and
benefits, accounts receivable and accounts
payable. Prepared and filed monthly,
quarterly, and yearly reports using Microsoft
Word, Excel, QuickBooks, and Adobe Acrobat.
Prepared state and federal taxes. Led in the
preparation of bids and estimates.
1984 - 1986 CLS Printing Tallahassee, FL
Typesetter
Responsible for typesetting forms, brochures, business cards,
Letterhead, and envelopes and various other types of
printed products.
Education Florida College, Tampa FL 1977-1979
General Studies
Calhoun Community College, Decatur, AL 1979-1981
Emphasis on Graphic Arts
Athens State University, Athens, AL 1991-1992
Emphasis on Business Management
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