Customer Service Human Resource
Resume:
Tracy L. Watson
Columbus, Ohio 43232
************@***.***
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It is my desire to join an organization where my passion for customer
service can be used, while being challenged for continued growth and
opportunity, while utilizing my education and experience to fulfill my
potential as an administrator.
EXPERIENCE
City of Dayton - Dayton, Ohio, March 2008 - December 2, 2009
Finance Technician 1
As administrative support for the Financial Analysis team I utilized office
equipment in my daily function of creating memorandums and letters of
correspondence. I was responsible for the maintenance of contract files
and grants and the processing of time sensitive documents in meeting city
management calendar. Presenter for various organization trainings as well
as organization liaison for financial encumbrance, grant and contract
processing. Organization travel administrator.
Dayton Public School-Dayton, Ohio, February 2006-March 2008
Library Media Paraprofessional
Worked independently as the library administrator responsible for the
maintenance, inventory, purchasing and supply of the facility resources.
Collaborated with teaching staff in providing structured educational
activities promoting class themes, seasons, topics and objectives. Promoted
federal and national reading programs for literacy. Utilized standard
office equipment to create reports, correspondence, memorandums and
notices.
Piedmont Medical Center-Atlanta, Georgia, May 2002-October 2004-Hospital
Human Resource Assistant
Fulton-DeKalb Hospital Authority
Grady Healthcare, Inc., Atlanta, Georgia, November 1997-November 1999
Commercial and Medicaid/Medicare Healthcare-Senior Customer Service Liaison
Education
Grand Canyon University, Phoenix, Az MBA, Human Resource Management
Currently Enrolled
National Louis University; Chicago, Ill B.A. June 2010 (Applied Behavioral
Science)
Certifications:
H & R Block Tax Professional
Typing Speed - 59 WPM (City of Dayton)
Skills
Microsoft- Word, Excel, ACCESS, PowerPoint
Oracle Applications -BANNER Financial Database
HRIS
PeopleSoft
GroupWise
Outlook
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