Manager Software

Steven Kang

*** ********* ***** *****

Mooresville, NC 28117

Cell: 704-***-**** Primary

Home: 704-***-**** Secondary

Email: ablyov@r.postjobfree.com

EXPERIENCE:

Feb 08 to Dec 09

Vantage Foods NC LP- Lenoir, NC

Position: Change Manager/IT Sr. Analyst

. Member of the Management Team providing IT support to three

Service Centers.

. Provide primary liaison between Vantage Foods and two key

software development firms: SI Systems (production and planning

software on SQL Server) and ITCS Webclock (time and attendance

software).

. Work with Production, Finance, and Service Center Staff (in all

three locations) to understand and document their requirements

to implement and ensure completion of any updates,

customization, and software developments through change request

process as well as providing ROI to CFO for approvals.

. Ensure reports generated from the manufacturing software are

providing the necessary information for production and finance

group.

. Provide "subject matter expert" knowledge to Vantage Foods on IT

issues including: desktop software and hardware issues, server

issues, networks, and communication issues, IT relations with

key retail customers IT departments, etc. Trouble shoot issues

with other management's staff and work towards resolution as

required and tracking it by creating trouble tickets and

maintaining, updating, reviewing and following up with the

appropriate group.

. Travel as necessary to Service Center locations in the US and

Canada to understand local IT and production issues, so as to

better serve the Service Centers' needs from an IT perspective.

May 05 to April 07

Infocrossing, Inc c/o UnionTools Account - Columbus, Ohio

Position: Systems Analyst

. Part of Implementation Team Member for Epicor's Manage 2000 ERP

System upgrade-update programs, screens, forms, and reports,

test and approve changes.

. Designed, Rolled Out, and maintained new version of ERP System

Security-gathered all department functions and created security

groups by department by user levels.

. Provided training sessions to end users on the upgraded version

of Manage 2000 ERP System.

. Provided extensive gap analysis by analyzing the system's

functional documents, analyzing the business processes of the

user communities, test and document my findings, and provided

solutions and implemented the new functional process that meets

the company business process.

. Provided insight with MPS/MRP process within ERP system (i.e.

the master production scheduler was never sure what his

production schedules would be during his weekly executive

management meetings where I looked at the bookings, shipments,

and MRP requirements and trained the user how to use the MPS

cutoff in conjunction with MRP runs and looking at lead times

showed how the system derived its production schedules.) and

modified their existing constants and flags to fine-tune their

processes to be more efficient.

. Using Uniquery Select statements, similar to SQL, able to

analyze quickly data issues/problems users are facing on a daily

basis.

. Review daily trouble tickets with support team to determine

assignment of the tickets and resolve issues as assigned.

Past 10 months I've been part of the implementation team when Ames

True Temper bought out UnionTools where I've been involved with

data mapping, extraction, translation, cleansing of Manage 2000 ERP

System to migrate data to Ames True Temper's CHESS ERP System,

Oracle 11i, and Catalyst, which will be the new systems going

forward for UnionTools distribution center in Louisville Kentucky.

Oct 97 to March 05

MMG-NORTH AMERICA - Paterson, NJ

Position: MIS Manager

. Manage, maintain, and troubleshoot database software

(Accountmate and Customized) written in Dbase IV.

. Spearheaded implementation of ERP/MRP System from Epicor (Manage

2000) upgrading the Accountmate System due to Y2K, which

included SOP, AR, AP, GL, Purchasing, Inventory, and

Manufacturing.

. Work with Epicor's Consultants to assist in understanding and

defining constants in all the modules that will drive the ERP

system to the company needs.

. Extract Item Master, Customer Master, Vendor Master, AR, and AP

files from Dbase system and upload to Manage 2000 using Database

Builder Utilities (data mapping for file uploads) function.

. Provided Business Intelligence to executive management with

custom reports and dashboards to give them quick overview as

well as the ability to make right management decisions.

. Create customized SO, PO, Invoicing, and Check forms using

Manage 2000's Form Build in conjunction with Omni Form.

. Coordinate between programmers and users to develop, test, and

make system modification to users acceptance level.

. Work with process engineers and cost accountant to figure out

within Manage 2000's how to provide lean manufacturing process.

. Provided Enterprise Application Integration using third party

Data Collection barcode system (Collect 2000 from Manufacturing

Systems Corp) integrating to the company's existing ERP system

through ADI module using phantom process and BTI interface for

WIP and FG inventory tracking with Scale Integration to provide

greater visibility and inventory control and streamlining the

shipping process using ODBC for data mapping and printing using

Loftware LPS2000.

. Manage and maintain DLT and DAT backup system using Seagate

Backup Exec and Arcserve 2000 both with open file agent.

. Manage and maintain McAfee Total Virus Defense- Netshield, Group

Shield, and VShield; also Diskeeper Server and Workstations.

. Manage and maintain Merlin Legend IS III Voicemail System.

. Manage and maintain Goldmine, Ceridian, Timeclock, Hyperion, and

FAS Encore.

. Evaluate, recommend, and purchase, computer systems, hardware,

software and peripherals.

Last nine months I was employed in a consultant capacity where

consolidation of ferrite manufacturing facilities was being done.

Involved with shutting down manufacturing plant and moving product

lines to other sister companies. Moved ERP System from Paterson,

NJ to Toronto, Ontario including hardware and replaced their

current AccPac system with Epicor's Manage 2000 ERP system.

May 95 to Oct 97

LOCKHEED MARTIN IMS - Teaneck, NJ (corporate headquarters)

Position: LAN Administrator

. Managed, maintained, and troubleshoot Novell servers and LAN

using Lanalyzer as well as HP Openview with Bay Networks 5000

intelligent hub.

. Maintain, troubleshoot, and install Lotus cc:Mail clients.

. Purchase, setup, install, upgrade, and troubleshoot workstations

(including Macintosh, printers, software and any hardware

accessories.)

. Maintain and manage backup system using Arcserve, and perform

specific restores as needed.

. Accommodate and coordinate with office manager and cable

installer with moves and new build outs for data and phone lines

and other hardware needs.

. Upgrade and Support AccPac users.

. Approve invoices and authorize AP for proper payment according

to departments.

Projects:

Migrated from token-ring MAUs to Bay Hub. Installed Windows NT

3.51 server with 5 workstations and a network printer. Assisted in

installing cc:Mail server and setting up Post Office. Installed

new Graphics Server with Netware 4.10. Upgraded hard drives and

memory and create additional volumes on 2 servers. Installed and

setup Arcserve 6.0 on 3 servers. Test, evaluate and recommended

TCP/IP protocol software. Installed and setup Netscape and TCP/IP

for specific users for Internet access, and Upgrade Windows 3.x to

Windows 95 and MS Office 4.x to Office 95.

Nov 94 to Jan 96

GREAT INTELECA USA, INC. Jersey City, NJ

Position: Systems Engineer

. Assisted in developing the Debit Card application and testing

the equipment to be the fastest switch on the market.

Coordinate with programmers to make any changes that are

necessary to improve our switch. Coordinate with carriers such

as Sprint and MFS to order/cancel/re-route new T1s, DSUs and

CSUs and be prepared for installation.

. Troubleshoot and analyze where the problems exist, either our

switch, cross connection to MFS or the actual long distant

carrier. Call in and obtain trouble connection to MFS or the

actual long distant carrier. Call in and obtain trouble tickets

when problems arise and always escalate them to get any results.

Maintain redundant servers running on Novell SFT v3. 11B with

redundant UPS and power supply with two redundant switches and

comm. Node. Responsible for extracting call details for

customer support requests from Japan's head office. Coordinate

with Japan's office daily through fax to activate and deactivate

cards and to generate new card numbers as needed from sales

staff.

July 94 to Nov 94

VOICE SMART CORP - Fort Lee, NJ

Position: System Administrator/Communication Manager

. Running Novell 3.11 server (250 user license) and also a Novell

3.12 server (25 user license) for remote logins for customer

services, using both coax and twisted pair Ethernet connectivity

with two 16 port hubs.

. Network duties consisted of running daily backups, maintaining

network security, assignment of passwords, etc. Create/delete

users, as required, assign trustee rights, and change

supervisor's password weekly. Assist in installation of new

software, modem, replace boards, cables, etc. Troubleshoot

network, workstations, printer problems and purchase and RMA

parts to perform repair as needed and coordinate with outside

consultants. Reconfigure inbound/outbound T1 to support new

customers, re-route traffic to take advantage of discount rates

on certain months.

. Administration duties consisted of creating and maintaining

manuals on system procedures and products. Maintaining detailed

inventory of equipment and configuration, reference books and

materials, registration and warranty information.

. Assisted in evaluation of new equipment purchases and planning

of system development, and maintain problems/repair log.

. Customer support consisting of using a comprehensive customized

billing and administrative software, and FoxPro since everything

is FoxPro based. Download and upload files to customers

remotely using Carbon Copy LAN version. One of my projects was

TLN (transparent local node), which simplified from the

traditional callback using our device. Load programs to

EPROM's, test, ship, and supported the TLN.

Aug 93 to June 94

RISK SCIENCES GROUP - Mahwah, NJ

Position: PC Support/Technician

. 40 nodes support on Novell 3.11 (using token ring and MAUs), use

gateways to access IBM Mainframes (VM/CMS and TSO). All

workstations using IBM 3270 Terminal Emulation (Irma products).

. Setup of data communication and client support. On-site support

if necessary.

. Daily/weekly/monthly backups, Novell administration.

. Setting up new workstations, upgrade/install hardware and

software

. Updating inventory on FoxPro

. Supporting Windows 3.1, IWW, IWD, WPWin 5.2, and HPO on

software, and tokenrings, fax, fax/modems, HP printers, IBM PS/2

model 30 to 80, 386 AST & 486 Gateway 2000 PC's and NEC

Notebooks, and PCMCIA cards on hardware.

Jan 91 to June 94

KANG TECHNOLOGY INC. - South Plainfield, NJ

Position: Owner/Operator (Computer Consultant)

. Authorized Service Center for Warranty Company. (On-site

service repairs on most IBM Clones).

. Installed Novell Netware ver. 2.2 with 4 nodes for manufacturing

co., using Ethernet 2000 and Tconnectors.

. Upgrade/install hardware and software.

. Troubleshoot systems using Checkit, Norton Utilities, PC Test, &

QA Plus, Memory manager: QEMM & Memmaker.

June 89 to Dec 90

SMK COMPUTER INC. DBA PC WAREHOUSE - Fairless Hills, PA

Position: Operation Manager in retail outlet

. Design, Assemble, Upgrade, Troubleshoot, Purchase, and sell

computer and Peripherals.

. Create sales quotes, sales invoices, and credit memos for

return.

. Perform Bi-annual inventory count.

Sept 87 to June 89

A.L. WILLIAMS CORP. Iselin, NJ

Position: Regional Vice President (Licensed Life and Health Agent)

. Managed 5 licensed agents.

. Teach marketing strategies: Cold calling, door to door, follow

ups, closing sales, etc.

. Coordinate and perform monthly management meetings and interview

possible new recruits.

EDUCATION:

. May 1987 RUTGERS UNIVERSITY- Cook College, New Brunswick

Bachelor of Science-Business Economics

CERTIFICATIONS:

. July 1996 CNA Certified 3.x

. July 1997 CNA Certified 4.x

. Sept 1997 CNE Certified 3.x

. April 1998 MCP Certified NT 4.0

REFERENCES: Provided upon request.

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