Customer Service Manager
Resume:
Kimberly Ann Holland
Horn Lake, MS 38637
ablylj@r.postjobfree.com
OBJECTIVE
To secure an entry-level position in a facility which will allow me to
utilize past experiences and which will enable me to be challenged and
provide growth opportunity within and for the company
EDUCATION
Elliston Baptist Academy
Memphis, TN
EMPLOYMENT HISTORY
All American Check Cashing, Southaven, MS
August 2009-April 2010
Manager
Customer service; trained new employees so they could become managers;
opened and closed store daily; customer advances and buybacks; collections;
verified and cashed checks; bank deposits and withdrawals; ACH; soliciting
for new and existing customers; cash handling; ordered money from bank;
light travel; scheduled employees; auditor
Nalley Toyota of Roswell, Roswell, GA
November 2006-September 2008
TRAC Manager (rental car department)
Rental car manager for fleet of 65, prepared incoming cars for rental,
prepared outgoing cars for the used car department, worked with
insurance companies and body shop on accidents, monitored cars for
routine maintenance; Head cashier for service department--collect all
forms of payment from customers (in person, by phone, by fax); customer
service; scheduled employees; work closely with service advisors; filing;
administration
Prestige Travel Systems, Tampa, FL
June 2002-June 2006
Independent Travel Agent
Worked from home; booked airfare, hotel, car rental, and packages; much
research; customer service
Dependable Bagging Company, Inc., New Orleans, LA
September 2001-May 2003
Dispatcher/Inventory
Dispatch inbound/outbound truckloads and LTLs; bill of ladens; shipping
and receiving; data/order entry; customer service; manage daily UPS;
purchase stock from several vendors; WORD and EXCEL and MAS90; inventory
Printpack, Inc., Jackson, TN
August 1997-February 2001
Process Technician
Licensed fork truck (Hyster) driver, 4500 lb. capacity; Production entry
into computer; checked blends, all material, and packing information
against specs. Checked inventory needed for the day; packed out rolls with
hoist. A job both mental and physical.
Murray, Inc., Jackson, TN
November 1989-May 1996
Coordinator/Assembler
Production line worker; familiar with different air guns and power
tools. Experience in the service parts department and finished goods
repair department. Familiar with bills of materials in relation to
production, final line and engineering drawings. Material coordinator for
final assembly line and paint line. Data entry
REFERENCES
Available upon request
Contact this candidate