Quality Assurance Sales
Resume:
JEFFREY A. DRISKILL II
PO BOX *** Wardensville, wv 26851
CELL: 540-***-****
E-MAIL: **************@*****.***
SUMMARY
Quick learning and dedicated problem solver with
a strong background in quality assurance (QA),
retail management, and central office
administration. Special abilities in Microsoft
Windows applications, organizational standards,
and continual improvement implementation.
Outstanding quality and efficiency track record.
Conscientious team member with strong ability to
work independently. Excellent customer service
and satisfaction background in sales and services
industries.
Work experience
Forfeiture Support Associates (FSA), Ashburn, VA.
Jan. 2008-Nov.
2009 Quality Management System (QMS) Coordinator
Assisted the QA Manager in all areas of the ISO
9001-2008 certification process & obtained NQA
ISO registration in June 2009
Conducted, analyzed, reviewed and presented
internal audits, metric reports and performance
issue tracking and resolution
Developed and approved document and record
control mechanisms, within the company's
departments
Worked heavily with all aspects of Microsoft
SharePoint 07, SQL Server and Microsoft Office
03-07
Assisted in IT related tasks such as network
administration, hardware setup and software
installation & troubleshooting
Created and implemented customer/employee
satisfaction surveys and service delivery
plans/goals
Received 6 recognition bonuses and awards for
July 2007-Sept. exemplary performance, since January 2008
2007 Axiom Staffing Group (at Royal Vendors),
Martinsburg, WV.
On-Premise Manager (Temporary Position)
Acted as liaison between Axiom's office and Royal
Vendors production facility
Managed, and created/distributed reports of
temporary staff consisting of 100+ employees
Distinguished and enforced OSHA regulations, HR
procedures and key performance indicators
Consolidated time clock data and attendance
records
Fisher Diagnostics (Thermo Fisher Scientific),
Nov. 2006-June Middletown, VA.
2007 Manufacturing Technician/Quality Assurance
June 2003-Nov. Associate
2004 Operated, tested and troubleshot production lines
and materials.
Participated in Continuous Improvement programs
in order to improve processes and equipment.
Worked closely with inspection managers in order
to ensure highest quality products and relations.
Worked in adherence to the ISO 9001-2000 standard
Operated, tested, and troubleshot production
lines.
Upgraded standards of operation and analyzed
quality control
Trained and directed employees on in vivo/in
vitro diagnostic chemicals and instruments
Completed Lean manufacturing training and 5-S
Jan. 2005-April Organizational Training
2006 Virgin Megastore, Hollywood, CA.
Sales Supervisor
Opened and established store's location and sales
goals
Tracked stores Key Performance Indicators in
order to raise performance of sales
Constructed, tracked and proactively implemented
departmental sales & margin reports
May 2000-May Set standards for departmental supervisors by
2003 creating consolidating reports and tools
Supervised and trained an associate team of 25+
employees
Hollywood Video, Albuquerque, NM. / West Chicago,
IL.
Store Director/Manager
Conceived and implemented store plan to lower
theft by 45%, improved corporate audits by 80%,
and defined a strong employee base
Organized sales and generated reports
Awarded certificate for commendable efforts
Managed all areas of store's operations and team
of 15-30 employees
Education
Phoenix University Online, Phoenix, AZ.
2008-Current Associates of Information Technology
(in-progress)
Focusing on software development and network
administration & security
Lord Fairfax College, Middletown, VA.
2005-2007 Associates of Arts Degree (incomplete)
Majored in bio-chemical science
Focused on immuno-hematology & Business relations
St. Charles High School, St. Charles, IL
1997 - 2001 General Education & Art/Science
Completed G.E.D. in 2002
NOTE: Typing speed is 50 words per minute.
Contact this candidate