MARLON GRAYER
Omaha, NE 68132
E-mail: ******.******@*****.***
Position Applying For: Clerk IV, Document Support Job ID: 990480
Qualifications
( Possess general knowledge of Health Insurance from once being a
Nebraska State Licensed Agent
( 35-50 wpm keyboard speed.
o Proficient with a variety of office machines, including but not limited
to multi-line telephone systems, CRT's, 10-key adding machines,
photocopiers and fax machines.
o Knowledge of various phone products; including high speed internet and
web products
o Maintained filing and billing systems and related information.
o Applies professional sound judgment and problem-solving skills in day-
to-day activities.
o Demonstrated initiative and decision-making skills relating to
evaluating, recommending and implementing concepts and solutions with
ability to prioritize.
o Utilized oral and written communication skills for internal and
external contacts.
Work History
Edge Teleservices, AT&T Outbound / Inbound Operator, Fremont, NE 68025
06/2007 to 06/2010
( Contacted existing customers to retain and/or expand existing services.
( Resolved customer questions and inquiries.
( Processed new accounts and new orders.
( Managed and maintained numerous sales funnels and pipelines.
( Achieved or exceeded weekly and monthly sales quotas.
ITC/Influent, Telemarketer-Inbound / Outbound, Lincoln, NE 68501
04/2005 to 06/2007
( Established sales through personal contacts and inbound/outbound
operations.
( Resolved customer questions and inquiries.
( Processed new accounts and new orders.
( Managed and maintained numerous sales funnels and pipelines.
( Achieved or exceeded weekly and monthly sales quotas.
Supreme Cuisine, Sales Representative, Columbus, OH 43212
08/2003 to 12/2004
( Sale and delivery of meat orders to customers in a 100 miles radius.
( Generated new customer contacts.
( Resolved customer questions and inquiries.
( Maintained ledger of all sales and submitted invoices for processing.
( Achieved weekly and monthly sales quotas.
Consolidated Concrete, Administrative Assistant, Hastings, NE 68902
05/1998 to 07/2003
o Prepared letters, memos and reports of a confidential nature. Drafted
responses for approval by management from correspondence received and
other inquiries. Composed and sent outgoing and inter-office
correspondence from simple to moderately complex in nature without review
relating to policies and procedures, congratulatory letters and
miscellaneous requests.
o Responsible for bookkeeping duties, including invoicing and all aspects
of Accounts Receivable, including deposits.
o Processed payroll.
o Maintained filing and billing systems and related information.
o Completed data entry functions.
o Maintained confidentiality on all levels.
o Provided customer service and addressed inquiries via telephone, written
communication and walk-ins.
o Applied sound judgment and problem-solving skills in day-to-day
activities.
o Utilized oral and written communication skills for internal and
external contacts.
o Followed up on items as needed or assigned.
o Performed other duties as assigned.
Holiday Inn, Auditor and Sales Representative, Hastings, NE 68902
11/1997 to 07/2003
o Processed nightly audit and balance hotel financial records.
o Processed guest reservations for rooms and assisted with check in and
check out.
( Reserved meeting rooms as requested.
( Maintained electronic and manual reports for headquarters.
( Addressed requests and inquiries from guests as front desk
representative.
Burlington Northern Santa Fe Railroad, Dispatcher, Lincoln, NE 68501
05/1977 to 09/1997
o Dispatched and maintained Rail Crew personnel records and payroll.
o Utilized computers and radio communications to control the safe
movement of all trains.
o Supervised train and engine crew members.
o Dispatched communications via radio/telephone.
o Undertook immediate action as necessary to maintain safe movement of
all trains.
Other Skills and Experience
o Consistently and regularly demonstrate values, integrity and guiding
behaviors.
o Strong work ethics.
o Established communication skills for corresponding and interacting with
all levels of management, executives, external sources, clients and other
contacts.
o Knowledge of general business and bookkeeping practices.
o Proficient with Microsoft Word and Microsoft Excel programs.
o Strong proofreading skills for own work and work of others for content
and format accuracy.
o Well organized.
o Adept at multi-tasking.
o Self-starter and able to work well with little or no supervision.
o Skilled in working with diverse groups of individuals of socio-economic,
educational and ethnic backgrounds.
o An acute learner
o A team player.
o Consistently promote a positive attitude.
Reason For Seeking Employment
Company closed. Desiring more opportunity to use my work skills to help
achieve greater growth for your company and my future.
Salary Requirements
Wage is negotiable. Seeking Medical and Retirement Benefits.