Customer Service Human Resources
Resume:
Crystal Simmons
PO BOX *** Hayneville, AL *****
*************@****.***
Objective To obtain a position that will utilize my education and
professional skills as well as obtain individual growth.
Profile A self motivated person who has excellent communications and
time management skills. I am a team player that demonstrates
professional ethics and leadership. I have the ability to
coordinate and prioritize multiple tasks, with strong
organizational skills, and the ability to work in a fast
paced environment.
Education Bachelors of Science in Information Systems, Auburn
University in Montgomery, AL 2007
Master of Science in Human Resources Management, Troy
University in Montgomery, AL, Estimated Completion 7/2011
Relevant Experience
Skilled in the use of Microsoft Office- Excel, PowerPoint,
Word
Effective communicator, both written and oral
Completion of Principles of Insurance
3 years of banking, including retail and new accounts
The ability to work effectively with diverse groups
Excellent analytical and decision making process
Professional Underwriter Examiner, Alfa Insurance, 2008-present
Employment Montgomery, AL
Analyze and approve requests for changes to Auto
policies submitted by agents, mortgagees and
Underwriters. Examine new business applications
for the auto department to ensure findings are
in compliance with underwriting
policies/procedures. Actively participate in
special projects with senior management. Provide
great customer service to policyholder and
representative in the service centers.
Underwriter Clerk, Alfa Insurance, Montgomery,
AL 2005-2008
Investigative reports and underwriting
production. Gather, compile, and calculate data
and produce reports using Excel. Requisition
office supplies. Make travel arrangements such
as scheduling transportation. Establish and
monitor suspense dates. Operate a multi-line
switchboard as needed.
Senior Teller, Max Credit Union, Montgomery, AL
Assist customers with various issues .Open New
Accounts and CDs. Coach and train new employees.
Audit new applications for errors. Mentor and
supervise lower level tellers and assist in
conducting and leading training sessions.
Balance the vault daily and process cash
shipment over $100,000 from the Federal Reserve
weekly. Fill in at the receptionist desk as
needed.
Teller, Max Credit Union, Montgomery, AL
Accept deposits and withdrawals for checking and
saving accounts, cash checks, and accept
installment loan and charge card payments.
Process customer's transactions effectively and
efficiently, refer products and services, and
make referrals to the direct sales staff.
Reference Electia Love, Capital Realty Group River Regions,
Realtor, 334-***-****
Chirymeria Wilson, Cahaba GBA, LLC,
Auditor, 334-***-****
Malikia Doss, Max Credit Union, Lead
MSR, 334-***-****
Contact this candidate