Customer Service Manager
Resume:
Misha'el Veronica Jones
Virginia Beach, Virginia 23452
********@***.***
My goal is to utilize my own strengths and talents to better serve the
company in general. My excellent skills, my commitment to working
diligently with others, and my outstanding work ethic are my most cherished
attributes.
Employment:
Old Dominion University- Data Entry Clerk Norfolk, Virginia
(4/1/2008-Present)
Duties/Responsibilities:
Update Alumni records via company database
Tend to mailing changes
Maintain clean, manageable working area
Work with fellow employees to ensure project completion
Accountable for record errors
Map Communications-Receptionist Chesapeake, Virginia (12/2006-
08/2007)
Duties/Responsibilities:
Prompted callers to correct person for assistance
Headset/Telephone operation
Recorded detail messages for delivery
Worked with fellow team members to maintain job proficiency as a team
T.J. Maxx-Sales Associate Chesapeake, Virginia (08/2006-
11/2006)
Duties/Responsibilities:
Maintained a clean shopping environment for customers
Provided customer service for purchases
Worked along side training manager for new employees
Made employee of the month during first month of employment
Rave Brand Clothing Chesapeake, Virginia (12/2005-
07/2006)
Duties/Responsibilities:
Maintained a clean shopping environment for customers
Provided customer service for purchases
Worked alongside training manager for new employees
Sales
Register operation for cash/credit purchases
Education:
Old Dominion University Norfolk, Virginia (01/2008-
Present)
> Developing Bachelor's Degree-Political Science-2011
Great Bridge High School Chesapeake, Virginia (09/2003-
06/2007)
> Advanced Studies Diploma
> Business Technical Prep-Gold Seal
Skills/Qualifications
Customer Service
Telephone operation
Retail/sales
Data Entry
Filing
Inventory
Microsoft Office
Honors/Activities
Assistant to Church Secretary-New Galilee Baptist Church
Who's Who Among America's Top High School Students
National Honor Roll honoree
Future Business Leaders of America
Squad Leader-Great Bridge Marching Wildcats
National Youth Leadership Forum on Law attendee
NAACP youth-no crisis member
Omicron Pi Omega chapter of Alpha Kappa Alpha Sorority Debutante
ACT-SO performing arts finalist
Adult volunteer for the Excellence Girls' Club for Hampton Roads
References:
References provided on request.
Contact this candidate