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Customer Service Administrative Assistant

Location:
Spokane, WA, 99212
Posted:
August 17, 2010

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Resume:

Hope M. Bryant

**** *. ******** ****, *** . Spokane, WA 99212 . 406-***-**** .

ablyfn@r.postjobfree.com

Skills & Abilities

Proficient with Microsoft Office Suite . Ability to organize and

prioritize work to meet deadlines . Event planning . Multi-media

presentation development . Reliability . Good time management skills .

Conflict resolution . Answering multi-line telephones . Close attention

to detail . Social Networking . Outgoing and comfortable working in group

settings . Comfortable using various office equipment . Flexibility

Education

B.A. in Political Science University of

Montana, May 2009

Emphasis in International Relations/Comparative Politics & American

Government

Minor in Communication Studies

Volunteer Experience

Michael BAUMGARTNER WA STATE SENATE CAMPAIGN

Campaign Volunteer - Spokane, WA

May 2010-Present

. Responsible for organizing, filing, and entering information gathered

from doorbelling various precincts into a computer database.

MATT SHEA WA STATE REPRESENTATIVE CAMPAIGN

Campaign Volunteer - Spokane, WA

April 2010-Present

. Responsibilities include: event planning, data entry of information

gathered via doorbelling, contacting other volunteers, and

coordinating scheduling and calendars for campaign deadlines.

AMERICAN RED CROSS

Services to the Armed Forces Volunteer - Spokane, WA

March 2010-Present

. Duties include: auditing Red Cross Emergency Communication

performance, data entry, filing, staffing information booths at

military resource fairs, creating Pancake Parents, helping out with

Spokane Veteran Home events, and participating in the Visiting the

Vets Program at the VA Hospital.

Nova SERVICES

Administrative Assistant - Spokane, WA

February 2010-March 2010

. Working as a volunteer for a local non-profit, I administered

additional office assistance to the management team. Duties included:

answering multi-line phones, data-entry and filing of confidential

client information, auditing client records, and handling incoming and

outgoing correspondence.

Collegiate Extracurriculars

KAPPA KAPPA GAMMA - The University of Montana

President, VP of Organization, Education Chair - Missoula, MT

August 2005 - May2009

. Throughout my multiple officer positions I acquired many professional

leadership skills. Responsibilities included: overseeing the operation

of the chapter and its officers, acting as a liaison between my

organization and others, presiding over all meetings according to

Robert's Rules of Order, creating the master calendar, auditing and

implementing chapter surveys and evaluations, handling committee

management, facilitating all officer trainings, conducting member

workshops, and educating the entire chapter on leadership principles.

PI SIGMA ALPHA - The University of montana

President & Secretary - Missoula, MT

August 2007-May 2009

. Throughout those positions I was responsible for planning and

coordinating all society events, acting as a liaison between the

chapter and the campus, increasing membership, writing reports,

hosting the Induction Banquet, maintaining the budget, and recording

meeting minutes.

Employment Experience

JENSEN RANCH COMPANY

Child Care Specialist - Hall, MT April 2004-April

2009

. Summer and school vacation employment at a ranch in rural Montana.

Duties involved providing responsible, extended child care, early

education and learning for three children; ages 3, 4, and 6.

Additional tasks included various housekeeping and ranch-hand duties.

WAGON WHEEL MOTEL & CAFE

Waitress and Motel Receptionist - Drummond, MT June 2005-August

2008

. Summer Employment where I provided quality customer service to

restaurant and motel patrons. Duties included interacting with

management, answering multi-line telephones, taking reservations,

light cleaning, and food preparation.

Honors & Awards

Outstanding Senior Member . Pi Sigma Alpha & Kappa Kappa Gamma

Chapter President of the Year . Kappa Kappa Gamma - Beta Phi Chapter

Executive Board . St. Jude's Children's Research Hospital - Up Til' Dawn



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