Objective
A position in human resources that requires excellent communication and
operational skills.
Experience
THE SPORTS AUTHORITY
Operations Manager, April 2005 to present
. Direct HR contact for 20+ associates and 5 managers
. Recruit, train and process new employees and paper work
. Review and audit store payroll
. Maintain employee records
. Address store problems and complaints
. Execute disciplinary actions
. Monitor audit compliance and conduct self audits
. Facilitate store clinics to educate employees on product, sales
strategy and company policy
Career Achievements
. Increased store audit score from 75% to a 93% in two months of being
moved into operations management; exceeding company standards by 13%
. Promoted from associate to manager
. Hired and trained three associates who were later promoted into
management
Technical Skills
. Proficient with Windows XP, Microsoft Word, Excel, WordPerfect and
PowerPoint
. Basic knowledge of Microsoft Visio, Microsoft Project, and Microsoft
Access
. Utilize Unicru as a recruiting and hiring tool
. Excellent operational skills with Kronos Payroll System
. Knowledgeable of state labor laws
Education
UNIVERSITY OF WASHINGTON Seattle, WA
Bachelor of Arts, Business Finance
References Available Upon Request