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Quality Assurance Project Management

Location:
Clear Lake, MN, 55319
Posted:
August 17, 2010

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Resume:

KENNETH D. GOSSETT, Ph.D.

**** ***** ******

Clear Lake, Minnesota 55319

ablya9@r.postjobfree.com

Voice. 216-***-****

Fax.320-***-****

EDUCATION

Associates of Arts Degree in Humanities, York College, York, Nebraska (May

1966).

Bachelor of Science Degree in Biology and Physical Sciences, Oklahoma

Christian College

Oklahoma City, Oklahoma (August 1968).

Master of Arts Degree in Social Sciences, University of Chicago, Chicago,

Illinois (August

1974); Masters Thesis: "Community Attitudes Towards the Developmentally

Disabled and

Policy Outputs."

Ph.D. Educational Policy and Administration, University of Minnesota (May

1989);

Doctoral Dissertation: "Quality Control and Quality Assurances in the Human

Services Field: Operationalizing a Management Model."

GENERAL WORK EXPERIENCE:

Jan 2009 to Director of Development for Opportunity Manor, Inc. in

Sartell, Minnesota.

Present Administratively responsible for Pathways to Opportunity

Program, Golden Opportunities Program for Seniors with

Disabilities, Memory loss, and

Behavior Problems, Volunteer Services, Staff Development, and

manages funding of program and future programs. Funding

includes Annual Giving, Planned Giving, Corporate, Private, and

Foundation Grants, Individual and Corporate Gifts, Endowment,

Estate, and Special Fundraising Events.

Aug. 2006 Senior Quality Management Project Consultant for managed care,

healthcare and

to Dec 2008 human services organizations and special project manager for

insurance consolidation initiative. Developed quality management

systems and training programs, policies and procedures, design

and implementation of consumer safety and error reduction

quality improvement projects, monthly and quarterly reports for

quality management committee meetings and identification of

statistical process control procedures to evaluate quality

management outcomes and the effectiveness of case management

programs, consumer satisfaction and the effectiveness of other

outcome measures for problem resolution and quality enhancement.

Project Consultant for Group Health Organizations for URAC

Accreditation and Regulatory Compliance activities.

Jan. 2004- Executive Director, Vantage Place, Inc. (Licensed

Residential Care Facility)

July 2006 and Guardian Health Services, Ltd. (Medicaid/Medicare

Certified Home Health Care Agency). Cleveland, Ohio.

Mar. 1996 - Chief Executive Officer, Ohio Renaissance Healthcare Options

(Managed Care

Jan. 2001 Organization/Worker's Compensation). Beachwood, Ohio.

May 1988 - Superintendent, Deepwood Center and Broadmoor School, Lake

County Board of Jan, 1996 Mental Retardation/Developmental Disabilities.

Mentor, Ohio.

June 1985 - Chief Executive Officer, Cambridge Regional Human Services

Center

April 1988 (formerly Cambridge State Hospital). Designated Acting

Assistant

Commissioner, for all Regional Treatment Centers, State-

Operated Nursing

Homes, Child Support Enforcement Division, and Reimbursement

Division

(May - December 1986). Cambridge, Minnesota.

May 1979 - State of Ohio, Department of MR/DD. Institutional

Superintendent IV,

May 1985 Apple Creek Developmental Center, Apple Creek, Ohio.

Designated Assistant

Deputy Commissioner for Region V. Akron, Ohio, February 1982.

March 1978 - Chief Client and Community Services Bureau, State of

Montana,

Feb. 1979 Department of Social and Rehabilitation Services/ Development

Disabilities Division. Helena, Montana.

Jan. 1969 - State of Illinois, Department of Mental Health and Mental

Retardation:

Feb. 1978 Exceptional Children's Program Executive, Clinical

Director/Referral and

Tracking Program, Illinois Institute for Developmental

Disabilities, Chicago, Ill.

Mental Health Administrator IV, Programmatic Services

Coordinator,

Chicago Regional Office. Chicago, Ill.

Assistant Administrator for Residential Services, North Aurora

Center. North

Aurora, Ill.

Assistant In-Care Coordinator, Singer Zone Center. Rockford,

Ill.

Child Care Worker I, Cottage Director B-11, Cottage Director A-

1. Dixon, Ill.

PROFESSIONAL LICENSURE/CERTIFICATION and TRAINING

URAC Consultant Certification. URAC 7th Annual Quality Summit, San Diego,

Ca., 2006.

Project Management Certification Training. Project Management Institute,

Fall 2005.

PMI: An Applied Framework for Project Management - Introduction

(2101)

PMI: An Applied Framework for Project management - Initiating

Processes (2102)

PMI: An Applied Framework for Project Management - Planning

Processes (Part A - 2111)

PMI: An Applied Framework for Project Management - Planning

Processes (Part B - 2112)

PMI: An Applied Framework for Project Management - Planning

Processes (Part C - 2113)

PMI: An Applied Framework for Project Management - Planning

Processes (Part D - 2114)

PMI: An Applied Framework for Project Management - Planning

Processes (Part E - 2115)

PMI: An Applied Framework for Project Management - Executing

Processes (2116)

PMI: An Applied Framework for Project Management - Controlling

Processes (2117)

PMI: An Applied Framework for Project Management - Closing

Processes (2118)

PMI: An Applied Framework for Project Management - Knowledge

Assessment (2119)

URAC Core and Case Management Organizational Standards Training, March,

2001, 2003, 2005, 2007, and 2009 (Tucson, Arizona).

Application and Requirements Training for Managed Care Organizations - The

Ohio Bureau

of Worker's Compensation (September 1996).

Application and Certification Requirements Training for the Qualified

Health Plan - The Ohio

Bureau of Worker's Compensation (May 1997).

Nursing Home Administrators Training - Department of Registration and

Education. State of

Illinois (license active from September 1975 - May 1978).

Professional Person in the Field of Developmental Disabilities - Permanent

Certification.

Department of Institutions and Department of Social and Rehabilitation

Services. State of

Montana (June 1978).

Qualified Mental Retardation Professional - Administration, Ohio Department

of MR/DD

(1979 - 1985); Minnesota Department of Human Services (1985 - 1987); and

Ohio Department

Of MR/DD (July 1987 - June 1991).

Adult Services Director - Adult Services Certificate - (July 1987 - June

1991).

Superintendent III - Administrator Certificate - (July 1991 - June 1999).

The Americans with Disabilities Act (Phase One). Sponsored by the ADA-Ohio

Steering

Committee (May, 1993).

Overview of the Americans with Disabilities Act (Titles I through V).

Sponsored by the ADA

Ohio Steering Committee (September, 1993).

Advanced ADA Training for Trainers: Experience in Hypothetical Situations

(Phase Two).

Sponsored by the ADA-Ohio Steering Committee (September, 1993).

PROFESSIONAL AFFILIATIONS AND MEMBERSHIPS

Past Member American Association of Mental Retardation, Administrative

Division.

Past Member of the National Association of Superintendents of Public

Residential Facilities.

Fellow, American Association of Mental Retardation.

Past Member, ADA-Ohio Steering Committee.

COMMUNITY SERVICE AFFILIATIONS AND VOLUNTEER EXPERIENCE

United Way of Wooster (Wayne County) Division Chairman-

Institutions/Education (1982);

Vice Chairman of General Campaign (1983); Campaign Chairman for Wayne

County (1984);

Board Member (1984 - 1985).

Rotary Club of Wooster - Member (1980 - 1985).

Handicapped Scouting Awareness Advisory Committee Member, Buckeye Council.

Wooster,

Ohio. (1983 - 1985).

Cambridge, Mn. Chamber of Commerce. (1985 - 1987).

Leadership Lake County. (1988 - 1989).

West End Lake County Exchange Club. (1992 - 2000).

CONSULTANT EXPERIENCE

Consultant for Legacy Health Services for developing a financial

feasibility analysis for a twenty-five bed urban Skilled Nursing Facility

and a 50 bed suburban Residential Care Facility. (2008).

Consultant for Alpine Nursing Services for developing a Medicaid/Medicare

Certification Application for a Home Healthcare Agency. (2005)

Consultant for University Comp Care, Crawford and Company, and Team Health

for developing

URAC Accreditation Application, provided URAC training on Case Management

Organizational

Standards and Ethical Framework for delivery of Case Management Services,

conducted

Utilization Review Audits on Case Management Plans, and developed QI

System (2002-2004).

Consultant for Physicians Billing Management System, Inc. (MCO Advantage)

to develop return to work outcome guidelines (2003).

Consultant for Vantage Place for developing proposal for Ohio Home Care

Program (2002-2003).

Consultant for Ohio Renaissance Healthcare Options, LTD. for developing a

Managed Care Organization Feasibility Study for the State of Ohio (Spring,

Summer, Fall-1996).

Consultant for Northeast Ohio Network of County Boards of MR/DD for

developing a Strategic

Plan for Regional Council of Governments (Summer 1996).

Expert Consultant in Appenfelder v. St. Luke Center. Cincinnati, Ohio.

(1994-1995).

Expert Consultant in Wyatt v. King. State of Alabama. (1994-1995).

Expert Consultant on review of South Florida State Hospital for Florida

Department of Alcohol,

Drug Abuse, and Mental Health Services. (July-August 1993).

Expert Consultant (Co-Project Director) on review of Bryce Hospital for

Alabama Department of Mental Health in relation to Wyatt v. King Standards.

(May 1992).

Expert Consultant (Co-Project Director) on review of Brewer Developmental

Center for Alabama Department of Mental Health in relation to Wyatt v. King

Standards. (April 1992).

Expert Consultant on review of Galilean Center (Oklahoma) for Quality

Assurance in relation to

Department of Public Health Standards. (February 1991).

Consultant to Franklin County Children's Services Program on Quality

Assurance and Targeted

Case Management. (1990).

Expert Consultant on Svetz v. Minnesota. (1990).

Consultant/Project Director on QA Review of Homeward Bound Residential

Services. (1990).

Consultant to Department of Public Institutions, State of Nebraska on

Quality Assurance. (1990).

Expert Consultant for Rogers v. Fort Worth State School on behalf of the

Texas Dept. of Mental Health and Mental Retardation/AG Office, State of

Texas. (1990-1991).

Expert Witness for Feagley v. Waddill on behalf of the Texas Department of

Mental Health and Mental Retardation/Attorney General's Office, State of

Texas. (1989-1990).

Consultant to Mr. Richard W. Rodman (Director of Administrative

Services/Quality Assurance),

Bellefaire/ Jewish Children's Bureau, Cleveland, Ohio on Quality Assurance

requirements per

Consolidated J.C.A.H.O. Standards. (January, 1990-December, 1990).

Consultant to Mr. Bill Waddell, Superintendent, Abilene State School, Texas

on ICF/MR

Compliance. (December, 1987-1989).

Consultant to Dr. Magnone (Special Master) in relation to the Willowbrook

Consent Decree,

programs at Staten Island Developmental Center, Bronx Developmental Center,

Brooklyn Developmental Center, Bernard Fineson Developmental Center, and

Flower Hospital. (1975).

Consultant to Dr. Harold Pipenbrink, Director, Willowbrook Development

Center. New York.

(1974).

Consultant to Dr. Lilie, Southern Colony, Union Grove, Wisconsin, on

programs for profoundly-severely retarded individuals. (1973).

PUBLICATIONS/PRESENTATIONS

Gossett, K. (2006). "Assessing the Effectiveness of Case Management

Services." Presented at

the URAC 7th Annual Quality Summit in San Diego, Ca.

Gossett, K., et. al. (1992). The Rights of Disabled Americans Under the

American with Disabilities

Act. ADC, Inc., Mentor, Ohio. Poster and Brochure.

Ammentorp, W., Gossett, K., and Poe, N. (1990). Quality Assurance for Long-

Term Care

Providers: Nursing Home Management in the 1990's. Beverly Hills,

California. Sage Publications.

Gossett, K. and Christopher, M. (1989). Measuring and Managing Quality of

Life in County

Boards of Mental Retardation. Paper presented at the Spring Conference of

Ohio Association of

County Boards of Mental Retardation/ Developmental Disabilities in

Columbus, Ohio.

Ammentorp, W.; Bock, W.; Gossett, K.; and Irrgang, S. (1988). "Assuring

Quality Care:

Measuring and Monitoring the Caring Process." Journal of Quality

Assurance. September Issue.

Gossett, K.; Waddell, B.; Savage, R.; and Hugg, C. (1988). "Quality

Control Perspective: Is the

Glass half-full or half-empty?" Superintendent's Digest. August Issue.

Foster, R.; Gossett, K. et. al. (1973). North Aurora Center Code of Conduct

and Token Economy Program. Unicare Health Services. North Aurora,

Illinois.

TEACHING EXPERIENCE- (Adjunct or Assistant Professor)

Lakeland Community College. Introduction to Mental Retardation and

Developmental Disabilities

(HS 132). 3 credit undergraduate course. Spring, 1992.

Lake Erie College. Strategic Marketing (BA 544). 3 credit MBA graduate

course. Fall, 1992.

Lake Erie College. Human Resources Management in Health Care (MBA 5711).

3 credit MBA graduate course. Winter, 1993.

Lake Erie College. Introduction to Health Care (HC 301). 3 credit

undergraduate course. Winter, 1993.

Liberty University. History of Education (Education 640). 3 credit

graduate courses. Winter, Spring, Summer, and Fall of 2009 and Winter,

Spring of 2010).

Northcentral University. Healthcare Administration. Graduate classes.

(Fall 2009, Winter 2010, Spring, 2010).

References Provided Upon Request



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