Richard Rivera

435-***-****

ably7o@r.postjobfree.com

PROJECT MANAGER

PROJECT LEADERSHIP * BUSINESS PROCESS IMPROVEMENT *APPLICATION DEVELOPMENT

SUMMARY

Accomplished, accuracy focused, Project Manager with a diversified

background building and leading effective teams. In depth experience in

Information Technology, Business Development and Finance with demonstrated

ability to apply strong personal organization, analytical and problem

solving skills to deliver projects within time and budgets constraints as

well as effectively meeting the bottom line requirements of the

organization. Proven ability to utilize strong communication skills to

build productive professional relationships at all levels of the enterprise

coupled with speaking and presentation ability to groups of all sizes.

PROFESSIONAL EXPERIENCE

RR & Associates, St George, UT (2006 - Current)

Prepare Then Share, Inc., St George, UT

Business Development/Financial/Technical Consultant/Project Manager

(2009 - 2010)

Delivered to client detailed business plan including financial pro-forma

statements to acquire $500K in bank funding for the development of a food

storage multi-level sales concept. Project manager of compensation model

design and implementation of entire WEBSITE for customers as well as

Distributors operational success (SDLC)

. Responsibilities included preparing project charter, gathering

estimates, tracking tasks, identifying and mitigating project

risks, coordinating efforts and providing continuous status reports

to stakeholders.

. From the business concept development to the final funding of the

project, implemented the SDLC as it applied to the overall

objective of loan funding, website implementation,

compensation/sales model, financials development and recruiting.

. Designed and developed financial compensation model and

user/distributor interface specifications of the implementation of

the PREPARETHENSHARE.COM Website.

. Responsible for training and evaluation of sales staff and their

interface with the technology tools to better present products and

services to maximize sales.

. Implemented the use of Colors and WEB interface schools of thought

to better present and sell products via the website. For example,

first website was full of Cool Blues and Whites which was

determined to be wrong colors for food and safety. The new Website

was implemented with browns and yellow which are believed to be

more conducive with food and appetite.

St George Soup Kitchen, Inc., St George, UT

Project Manager, Website Development

(2009 - 2010)

Delivered to Client a detail WEB specification document outlining all data

requirements for new WEB site - STOPHUNGERHERE.ORG and outlined all

interface requirements necessary to maximize guest's experience as well as

DONATION as they visit the WEBSITE.

. Responsibilities included preparing project charter, gathering

estimates, tracking tasks, identifying and mitigating project

risks, coordinating efforts and providing continuous status reports

to stakeholders.

. Designed and developed WEB Specification document and Guest

interface specifications of the implementation of the

STOPHUNGERHERE.ORG Website.

. Implemented the use of Colors and WEB interface schools of thought

to better present and maximize donations via the website. The new

Website was implemented with browns and yellow which are believed

to be more conducive with helping and .

Casa Miguel's Restaurants, St George, UT

Business Development Consultant/Project Manager (2008 - 2010)

Delivered to client detailed business plan including financial pro-forma

statements to acquire $1.6MM in bank funding for the development of a

restaurant concept. Project manager of construction, systems and

restaurant operation procedures to facilitate restaurant opening,

management and continued operational success (SDLC)

. Responsibilities included preparing project charter, gathering

estimates, tracking tasks, identifying and mitigating project

risks, coordinating efforts and providing continuous status reports

to stakeholders.

. From the business concept development to the final funding of the

construction and startup funds, implemented the SDLC as it applied

to the overall objective of loan funding.

. System wide implementation of ALOHA POS software and hardware

solution with wireless remote order entry system for server.

Backend reporting system built with Crystal Reporting tools for

daily, weekly, monthly, quarterly and yearly reporting

requirements.

. Project manager responsible for Design, Build and continued

operations of new restaurant facility. Collaborating with

stakeholders, Government officials, Architects, Engineers,

Equipment and technology providers to ensure a well orchestrated

delivery of the business concept.

. Completed construction on time and 35% below project construction

estimates.

. Responsible for leading the effort to identify menus, systems and

policies & Procedures for the franchise prototype of Casa Dona

Maria's Mexican Grill

. Successfully opened in April 2010 and is currently under operation.

Final steps of the SDLC are in progress.

Native American Casino - Milwaukee, WI - 2006 - 2008

Project Manager/Senior Consultant (2007 - 2008)

With more than $1B in revenue in projections, Casino operations were

expanded from a $250MM facility to more than $650MM.

. Collaborated with Construction Company and owner's Architectural

representative to determine construction project plan and

milestones.

. Led the JAD sessions with 23 Departments heads to determine

Business and Systems impact given construction schedules and

milestones

. Developed detail project plans with all departments with intricate

interfacing milestones with construction plan to ensure

departmental readiness for new expansion

. Through departmental project plan analysis, detailed expansion

related budgets were developed for all areas

Senior Financial/Business Analyst - Human Resource Planning (2007)

. Developed expert excel spreadsheets using Casino Data Warehouse

information to build linear equations (Correlation Analysis) to

determine expansion labor levels.

. With statistically significant correlation, multiple variables and

equations were developed, by department, to determined expansion

growth as well as variables to assist in proving out future growth

(FTE budget request)

. Management budgets for expansion labor were to increase from 1300

employees to 3000 employees. Through analysis and detailed

departmental meetings FTE casino wide were increased from 1300 to

1900 for expansion.

. A detailed labor loading project plan was overlaid onto the detail

departmental plan given a complete and accurate budget for

expansion (Construction and Business impact).

Project Manager/Senior Business Analyst (2006)

Implementation of System Scheduling and Security EMS (Emergency Management

System) software for the purpose of maximizing scheduling efficiency of

Dealers and Security personnel, managing the project throughout the SDLC.

. Developed, managed and tracked project plans, reported status to

upper management, business community and other IT areas. Conducted

frequent meetings with all areas involved and completed detailed

analysis of business and technical requirements to streamline

development process

. Collaborated with extended teams to coordinate interface

development, review progress and address issues. Managed project

scope and expectations to keep project on schedule and on budget.

. Lead implementation of Labor Scheduling system on target and under

budget, working with business and other partners gathering and

refining scope resulting in significant savings by eliminating

manual work on scheduling more than 1000 employees every week.

. Streamlined security and outside services to respond to events and

their priorities on the casino floor or in the surrounding

property.

. Integrated fire alarms, phone systems, PBX 911 -> PSAP to

effectively direct first responders in the event of an emergency.

. System resulted in the effective scheduling and utilization of 400

security personnel on the property.

Organizational Development Consultants (2001 - 2006)

Project Manager

Native American Casino - Albuquerque New Mexico (2003 - 2006)

Implementation of Player Tracking and accounting software for the purpose

of maximizing marketing and accounting efficiency of casino operations,

managing the project throughout the SDLC.

. Developed, managed and tracked project plans, reported status to

upper management, business community and other IT areas. Conducted

frequent meetings with all areas involved and completed detailed

analysis of business and technical requirements to streamline

development process

. Collaborated with extended teams to coordinate interface

development, review progress and address issues. Managed project

scope and expectations to keep project on schedule and on budget.

. Lead implementation of Player Tracking system on target and under

budget, working with business and other partners gathering and

refining scope resulting in significant savings and opportunities

by streamlining marketing and accounting functions and providing

for a Data Warehousing environment to unleash the Target Marketing

potential of the Casino.

. Player Tracking database served to interface with marketing and

control systems to project better plan event management promotions

to maximize slot revenue. Concerts and promotions were better

positioned to maximize slot revenue given new data warehousing

information available.

Senior Project Manager, Financial Analyst

Native American Casino - Albuquerque New Mexico (2001 - 2003)

Lead Project Manager in charge of developing financial package for the

expansion of the $80MM facility and Casino Labor right sizing effort.

. Collaborated with stake holders, government officials and other

team members to establish project scope and expectations

. Developed business plan and financial plan for proposed expansion

of Casino facility. Communicated plan with all parties to

effectively communicate RFP for loan proceeds for building

expansion

. Communicated and delivered more than 25 financial proposals for

Loan request to banks throughout the world.

. Successfully funded 3 instruments for more than $110MM

. Provided general financial and technical consulting to members of

the board of directors, partners and managers

. Collaborated with Senior Management and stakeholders to develop

Reduction-In-Force models to ensure financial future of operation.

Labor was reduced by 30% using Appreciative Inquiry Techniques

saving the organization more than $10MM in 6 months

Mitsubishi Motor Finance, Garden Grove, CA (2000 - 2001)

Senior Project Manager (Contract)

Convert VSAM based CICS system to ORACLE based Client Server Solution.

Lead team to convert VSAM data files to ORACLE tables for the purpose

of the installation of package DAY BREAK financial software to assist

the organization in streamlining credit risk assessment and portfolio

management.

. Established and managed project team that included technical

project managers, requirements analyst and system testers

. Responsibilities included preparing project charter and project

plan, gathering project estimates, tracking tasks, identifying and

mitigating project risks, coordinating testing efforts, providing

weekly status reports to stakeholders and performing necessary

project closing tasks

. Responsible for project management of new financial system used by

external clients, dealer services as well as other value added

applications that were used both internally and externally. Tasks

included the design and coding of converting customers from legacy

systems to new system as well as converting historical data.

. The applications supported are web based GUI applications using an

Oracle database with applications written in Java and Visual Basic.

. Applications were used by various internal departments to setup and

support the customer base as well as external customers who are

managing their financial activity and reporting needs.

Hyundai Motor Finance Corp, Fountain Valley, CA (1998 - 2000)

Manager Development (Y2K) & Applications Support (Contract)

. Responsible for implementing the PMO organization consisting of

Systems Analyst and Technical Project Managers supporting the

Organization transition of Risks and Collection Systems for Y2K

conversion.

. PMO supported more than 25 development and database team members

. Established relationships with various technical and business

stakeholders

Kal Kan Corporation, Vernon CA (1994 - 1998)

Manager of Development & Production Support (Contract)

. Implemented best practices to ensure issue resolution documentation

for the knowledge sharing across team members; implemented process

for deployment and turnover of new functionality from technical

staff.

. Managed staff of development resources responsible for meeting with

internal business clients to understand requests and assigning to

development staff.

. Partnered with clients to review project status and discuss new

issues.

Taco Bell Corp, Irvine CA (1989 - 1994)

Senior Manager, Application Support / Computer Resources (1990 - 1994)

. Responsible for the management of $24MM annual budget for

department

. Worked as requirements analyst to successfully and accurately

provide functional requirements describing the business problem and

desired solution.

. Responsible for the Project Management of TACO BELL relocation of

the Entire Network/Mainframe Data Center from Irvine CA to Dallas

TX

. Responsible for initial meetings with Executive Management,

business and external customers to define high level requirements

and project approach. Monitored progress of analysis and testing

throughout the SDLC phases.

. The Data Center was successfully moved to Dallas TX with the

smoothest transition.

. With the team consisting of more than 75 technical, operations, and

support staff - the TACO BELL data center move started on a Friday

and business as usual on Monday

. AWARDED - TACO BELL President's Award 1992 & 1993 for Leadership

and delivery of the most complex technical project in company

history to date.

. First Manager to establish Co-Located technical resources. By

Spreading the technical resource throughout the organization within

the various client areas, increases in customer satisfaction and

business technology utilization soared.

Programmer Analyst / Senior Programmer Analyst (1989 - 1990)

Denny's Inc., La Mirada, CA. (1987 - 1989)

Programmer Analyst

Education Master of Business Administration, Finance

Chapman University, Orange, Ca

Bachelor's of Science, Computer Information Technology

Chapman University, Orange Ca

PMP Certified DEC 2010

Professional Certifications

Licensed Insurance Agent 2005-2006,

New Mexico

Property & Casualty

Life & Health

Professional Publications

Data Analyst, expert - Data analysis for the development and

final publication of "The Story behind the Numbers" by John

Cwiklik, PhD, 2005 - 2007

TECHINCAL EXPERIENCE

Hardware IBM Mainframes, Sun Microsystems, PC (MS) Server, RS6000,

AS/400

Operating Systems P/390, Windows XP/2000/VISTA/SERVER, DOS, UNIX, CMS

Databases DB2, ORACLE, SQL/Server, IMS, VSAM, ISAM, IDMS

Languages C++, SQL, VB, CICS, COBOL, ADS/O, JCL,

Applications People Soft HR/Payroll, Daybreak Credit System, MS

Projects, Primavera, MS Office Suite (Access, PowerPoint,

Excel, Visio, Word)

VOLUNTEER - COMMUNITY INVOLVEMENT

ST George Soup Kitchen, St George, UT 2008 - 2010

Dish Washer/Lead Greeter and Host (2008)

Effectively washed and maintained the dish cleaning department for more

than 175 meals a day production.

. Managed volunteers in the effort to keep facility sanitized

. Ensured all health code policies were adopted and followed

. Meet and greet guest to discuss issues of the day and other things

they may want to talk about.

Executive Director (2009-2010)

After the termination of the lease for the St George Soup Kitchen, the

Salvation Army decided to terminate the Soup Kitchen Project. Developed a

new organization and continued the service to the community.

. Developed managed and tracked project plans, reported status to

major donors, volunteers and community leaders on issues ranging

from Kitchen Policies and procedures to fund raising programs.

. Collaborated with CPA's, Attorneys, Insurance and other

organization in the development of the New St George Soup Kitchen

Corporation to continue to provide food and job assistance to the

less fortunate in our community.

. Effectively managed within time and budget constraints to raise

money, provide for a new location and continue the services of

providing a KITCHEN TABLE to some that may not have one.

. Coordinated and delivered on a project to bring together all

programs to assist the less fortunate to the Community Kitchen

Table to discuss real solutions and programs to move the community

forward

. Responsible for design development of STOPHUNGERHERE.ORG website to

maximize Guest's experience and Donation.

. Responsible for continued relationships throughout the community to

raise money and deliver services. To help please go to

STOPHUNGERHERE.ORG. Thanks

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