Project Manager Development
Resume:
Richard Rivera
*********@*******.***
PROJECT MANAGER
PROJECT LEADERSHIP * BUSINESS PROCESS IMPROVEMENT *APPLICATION DEVELOPMENT
SUMMARY
Accomplished, accuracy focused, Project Manager with a diversified
background building and leading effective teams. In depth experience in
Information Technology, Business Development and Finance with demonstrated
ability to apply strong personal organization, analytical and problem
solving skills to deliver projects within time and budgets constraints as
well as effectively meeting the bottom line requirements of the
organization. Proven ability to utilize strong communication skills to
build productive professional relationships at all levels of the enterprise
coupled with speaking and presentation ability to groups of all sizes.
PROFESSIONAL EXPERIENCE
RR & Associates, St George, UT (2006 - Current)
Prepare Then Share, Inc., St George, UT
Business Development/Financial/Technical Consultant/Project Manager
(2009 - 2010)
Delivered to client detailed business plan including financial pro-forma
statements to acquire $500K in bank funding for the development of a food
storage multi-level sales concept. Project manager of compensation model
design and implementation of entire WEBSITE for customers as well as
Distributors operational success (SDLC)
. Responsibilities included preparing project charter, gathering
estimates, tracking tasks, identifying and mitigating project
risks, coordinating efforts and providing continuous status reports
to stakeholders.
. From the business concept development to the final funding of the
project, implemented the SDLC as it applied to the overall
objective of loan funding, website implementation,
compensation/sales model, financials development and recruiting.
. Designed and developed financial compensation model and
user/distributor interface specifications of the implementation of
the PREPARETHENSHARE.COM Website.
. Responsible for training and evaluation of sales staff and their
interface with the technology tools to better present products and
services to maximize sales.
. Implemented the use of Colors and WEB interface schools of thought
to better present and sell products via the website. For example,
first website was full of Cool Blues and Whites which was
determined to be wrong colors for food and safety. The new Website
was implemented with browns and yellow which are believed to be
more conducive with food and appetite.
St George Soup Kitchen, Inc., St George, UT
Project Manager, Website Development
(2009 - 2010)
Delivered to Client a detail WEB specification document outlining all data
requirements for new WEB site - STOPHUNGERHERE.ORG and outlined all
interface requirements necessary to maximize guest's experience as well as
DONATION as they visit the WEBSITE.
. Responsibilities included preparing project charter, gathering
estimates, tracking tasks, identifying and mitigating project
risks, coordinating efforts and providing continuous status reports
to stakeholders.
. Designed and developed WEB Specification document and Guest
interface specifications of the implementation of the
STOPHUNGERHERE.ORG Website.
. Implemented the use of Colors and WEB interface schools of thought
to better present and maximize donations via the website. The new
Website was implemented with browns and yellow which are believed
to be more conducive with helping and .
Casa Miguel's Restaurants, St George, UT
Business Development Consultant/Project Manager (2008 - 2010)
Delivered to client detailed business plan including financial pro-forma
statements to acquire $1.6MM in bank funding for the development of a
restaurant concept. Project manager of construction, systems and
restaurant operation procedures to facilitate restaurant opening,
management and continued operational success (SDLC)
. Responsibilities included preparing project charter, gathering
estimates, tracking tasks, identifying and mitigating project
risks, coordinating efforts and providing continuous status reports
to stakeholders.
. From the business concept development to the final funding of the
construction and startup funds, implemented the SDLC as it applied
to the overall objective of loan funding.
. System wide implementation of ALOHA POS software and hardware
solution with wireless remote order entry system for server.
Backend reporting system built with Crystal Reporting tools for
daily, weekly, monthly, quarterly and yearly reporting
requirements.
. Project manager responsible for Design, Build and continued
operations of new restaurant facility. Collaborating with
stakeholders, Government officials, Architects, Engineers,
Equipment and technology providers to ensure a well orchestrated
delivery of the business concept.
. Completed construction on time and 35% below project construction
estimates.
. Responsible for leading the effort to identify menus, systems and
policies & Procedures for the franchise prototype of Casa Dona
Maria's Mexican Grill
. Successfully opened in April 2010 and is currently under operation.
Final steps of the SDLC are in progress.
Native American Casino - Milwaukee, WI - 2006 - 2008
Project Manager/Senior Consultant (2007 - 2008)
With more than $1B in revenue in projections, Casino operations were
expanded from a $250MM facility to more than $650MM.
. Collaborated with Construction Company and owner's Architectural
representative to determine construction project plan and
milestones.
. Led the JAD sessions with 23 Departments heads to determine
Business and Systems impact given construction schedules and
milestones
. Developed detail project plans with all departments with intricate
interfacing milestones with construction plan to ensure
departmental readiness for new expansion
. Through departmental project plan analysis, detailed expansion
related budgets were developed for all areas
Senior Financial/Business Analyst - Human Resource Planning (2007)
. Developed expert excel spreadsheets using Casino Data Warehouse
information to build linear equations (Correlation Analysis) to
determine expansion labor levels.
. With statistically significant correlation, multiple variables and
equations were developed, by department, to determined expansion
growth as well as variables to assist in proving out future growth
(FTE budget request)
. Management budgets for expansion labor were to increase from 1300
employees to 3000 employees. Through analysis and detailed
departmental meetings FTE casino wide were increased from 1300 to
1900 for expansion.
. A detailed labor loading project plan was overlaid onto the detail
departmental plan given a complete and accurate budget for
expansion (Construction and Business impact).
Project Manager/Senior Business Analyst (2006)
Implementation of System Scheduling and Security EMS (Emergency Management
System) software for the purpose of maximizing scheduling efficiency of
Dealers and Security personnel, managing the project throughout the SDLC.
. Developed, managed and tracked project plans, reported status to
upper management, business community and other IT areas. Conducted
frequent meetings with all areas involved and completed detailed
analysis of business and technical requirements to streamline
development process
. Collaborated with extended teams to coordinate interface
development, review progress and address issues. Managed project
scope and expectations to keep project on schedule and on budget.
. Lead implementation of Labor Scheduling system on target and under
budget, working with business and other partners gathering and
refining scope resulting in significant savings by eliminating
manual work on scheduling more than 1000 employees every week.
. Streamlined security and outside services to respond to events and
their priorities on the casino floor or in the surrounding
property.
. Integrated fire alarms, phone systems, PBX 911 -> PSAP to
effectively direct first responders in the event of an emergency.
. System resulted in the effective scheduling and utilization of 400
security personnel on the property.
Organizational Development Consultants (2001 - 2006)
Project Manager
Native American Casino - Albuquerque New Mexico (2003 - 2006)
Implementation of Player Tracking and accounting software for the purpose
of maximizing marketing and accounting efficiency of casino operations,
managing the project throughout the SDLC.
. Developed, managed and tracked project plans, reported status to
upper management, business community and other IT areas. Conducted
frequent meetings with all areas involved and completed detailed
analysis of business and technical requirements to streamline
development process
. Collaborated with extended teams to coordinate interface
development, review progress and address issues. Managed project
scope and expectations to keep project on schedule and on budget.
. Lead implementation of Player Tracking system on target and under
budget, working with business and other partners gathering and
refining scope resulting in significant savings and opportunities
by streamlining marketing and accounting functions and providing
for a Data Warehousing environment to unleash the Target Marketing
potential of the Casino.
. Player Tracking database served to interface with marketing and
control systems to project better plan event management promotions
to maximize slot revenue. Concerts and promotions were better
positioned to maximize slot revenue given new data warehousing
information available.
Senior Project Manager, Financial Analyst
Native American Casino - Albuquerque New Mexico (2001 - 2003)
Lead Project Manager in charge of developing financial package for the
expansion of the $80MM facility and Casino Labor right sizing effort.
. Collaborated with stake holders, government officials and other
team members to establish project scope and expectations
. Developed business plan and financial plan for proposed expansion
of Casino facility. Communicated plan with all parties to
effectively communicate RFP for loan proceeds for building
expansion
. Communicated and delivered more than 25 financial proposals for
Loan request to banks throughout the world.
. Successfully funded 3 instruments for more than $110MM
. Provided general financial and technical consulting to members of
the board of directors, partners and managers
. Collaborated with Senior Management and stakeholders to develop
Reduction-In-Force models to ensure financial future of operation.
Labor was reduced by 30% using Appreciative Inquiry Techniques
saving the organization more than $10MM in 6 months
Mitsubishi Motor Finance, Garden Grove, CA (2000 - 2001)
Senior Project Manager (Contract)
Convert VSAM based CICS system to ORACLE based Client Server Solution.
Lead team to convert VSAM data files to ORACLE tables for the purpose
of the installation of package DAY BREAK financial software to assist
the organization in streamlining credit risk assessment and portfolio
management.
. Established and managed project team that included technical
project managers, requirements analyst and system testers
. Responsibilities included preparing project charter and project
plan, gathering project estimates, tracking tasks, identifying and
mitigating project risks, coordinating testing efforts, providing
weekly status reports to stakeholders and performing necessary
project closing tasks
. Responsible for project management of new financial system used by
external clients, dealer services as well as other value added
applications that were used both internally and externally. Tasks
included the design and coding of converting customers from legacy
systems to new system as well as converting historical data.
. The applications supported are web based GUI applications using an
Oracle database with applications written in Java and Visual Basic.
. Applications were used by various internal departments to setup and
support the customer base as well as external customers who are
managing their financial activity and reporting needs.
Hyundai Motor Finance Corp, Fountain Valley, CA (1998 - 2000)
Manager Development (Y2K) & Applications Support (Contract)
. Responsible for implementing the PMO organization consisting of
Systems Analyst and Technical Project Managers supporting the
Organization transition of Risks and Collection Systems for Y2K
conversion.
. PMO supported more than 25 development and database team members
. Established relationships with various technical and business
stakeholders
Kal Kan Corporation, Vernon CA (1994 - 1998)
Manager of Development & Production Support (Contract)
. Implemented best practices to ensure issue resolution documentation
for the knowledge sharing across team members; implemented process
for deployment and turnover of new functionality from technical
staff.
. Managed staff of development resources responsible for meeting with
internal business clients to understand requests and assigning to
development staff.
. Partnered with clients to review project status and discuss new
issues.
Taco Bell Corp, Irvine CA (1989 - 1994)
Senior Manager, Application Support / Computer Resources (1990 - 1994)
. Responsible for the management of $24MM annual budget for
department
. Worked as requirements analyst to successfully and accurately
provide functional requirements describing the business problem and
desired solution.
. Responsible for the Project Management of TACO BELL relocation of
the Entire Network/Mainframe Data Center from Irvine CA to Dallas
TX
. Responsible for initial meetings with Executive Management,
business and external customers to define high level requirements
and project approach. Monitored progress of analysis and testing
throughout the SDLC phases.
. The Data Center was successfully moved to Dallas TX with the
smoothest transition.
. With the team consisting of more than 75 technical, operations, and
support staff - the TACO BELL data center move started on a Friday
and business as usual on Monday
. AWARDED - TACO BELL President's Award 1992 & 1993 for Leadership
and delivery of the most complex technical project in company
history to date.
. First Manager to establish Co-Located technical resources. By
Spreading the technical resource throughout the organization within
the various client areas, increases in customer satisfaction and
business technology utilization soared.
Programmer Analyst / Senior Programmer Analyst (1989 - 1990)
Denny's Inc., La Mirada, CA. (1987 - 1989)
Programmer Analyst
Education Master of Business Administration, Finance
Chapman University, Orange, Ca
Bachelor's of Science, Computer Information Technology
Chapman University, Orange Ca
PMP Certified DEC 2010
Professional Certifications
Licensed Insurance Agent 2005-2006,
New Mexico
Property & Casualty
Life & Health
Professional Publications
Data Analyst, expert - Data analysis for the development and
final publication of "The Story behind the Numbers" by John
Cwiklik, PhD, 2005 - 2007
TECHINCAL EXPERIENCE
Hardware IBM Mainframes, Sun Microsystems, PC (MS) Server, RS6000,
AS/400
Operating Systems P/390, Windows XP/2000/VISTA/SERVER, DOS, UNIX, CMS
Databases DB2, ORACLE, SQL/Server, IMS, VSAM, ISAM, IDMS
Languages C++, SQL, VB, CICS, COBOL, ADS/O, JCL,
Applications People Soft HR/Payroll, Daybreak Credit System, MS
Projects, Primavera, MS Office Suite (Access, PowerPoint,
Excel, Visio, Word)
VOLUNTEER - COMMUNITY INVOLVEMENT
ST George Soup Kitchen, St George, UT 2008 - 2010
Dish Washer/Lead Greeter and Host (2008)
Effectively washed and maintained the dish cleaning department for more
than 175 meals a day production.
. Managed volunteers in the effort to keep facility sanitized
. Ensured all health code policies were adopted and followed
. Meet and greet guest to discuss issues of the day and other things
they may want to talk about.
Executive Director (2009-2010)
After the termination of the lease for the St George Soup Kitchen, the
Salvation Army decided to terminate the Soup Kitchen Project. Developed a
new organization and continued the service to the community.
. Developed managed and tracked project plans, reported status to
major donors, volunteers and community leaders on issues ranging
from Kitchen Policies and procedures to fund raising programs.
. Collaborated with CPA's, Attorneys, Insurance and other
organization in the development of the New St George Soup Kitchen
Corporation to continue to provide food and job assistance to the
less fortunate in our community.
. Effectively managed within time and budget constraints to raise
money, provide for a new location and continue the services of
providing a KITCHEN TABLE to some that may not have one.
. Coordinated and delivered on a project to bring together all
programs to assist the less fortunate to the Community Kitchen
Table to discuss real solutions and programs to move the community
forward
. Responsible for design development of STOPHUNGERHERE.ORG website to
maximize Guest's experience and Donation.
. Responsible for continued relationships throughout the community to
raise money and deliver services. To help please go to
STOPHUNGERHERE.ORG. Thanks
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