*** ******** *****

Fort Bragg, NC ***** Phone 910-***-****

E-mail ably6h@r.postjobfree.com

Sabrina Smith

Summary of qualifications:

-Skilled with multi-line phones

-Call center and telemarketing experience with several companies in sales.

-Excellent customer service and administrative skills

-Computer Skills: MS Office, MS Outlook, MS Excel, Word perfect, Internet Explorer, Turbo

-Prep and Power point. Type 60 wpm

Work Experience

March 2007- June 2007 AAFES Fort Hood, TX

Cashier

-Customer Service representative

-Handled cash transactions and large sums of money.

-Served cold and hot beverages and food.

-Opened and closed store Mon-Fri (7-3)

-Managed Inventory

July 2006-Sept.2006 John F. Scanlon Philadelphia, PA

Switch Board Operator

-Answered multi-line phones

-Accounts receivable, quoted car part pricing

-Sorted and mailed invoices

Jan. 2006-June 2006 Glaxo Smith Kline Philadelphia, PA

Consultant

-Placed drop ship orders to supply pharmaceuticals for several hospital and

pharmacies.

-Scanned documents onto computer

-Sorted and mailed out invoices

-Filed paperwork, organized data on computer and answered phones.

Oct. 2005-Jan. 2006 PNC Bank Philadelphia, PA

Data Entry Clerk

-Inputted International and domestic trades into computer.

-Answered phones, filed paperwork, organized documents ect...

July 2005-Sept. 2005 Titan Marketing Philadelphia, PA

Sales Representative

-Promotional and Direct sales

-Advertised from business to business for major companies including but not

limited to: 17 major league baseball teams, Philadelphia 76ers, Disney, City

Lights Cruised in New York ect...

Oct. 2000-Oct. 2004 Navy Virginia Beach, VA

Yeoman/Administrations

-Downloaded messages using Turbo prep updated and formatted data using MS Word and

Excel.

-Organized and filed paperwork, inserted and sorted confidential information

into computer and checked personnel in and out of commands.

-Also was in charge of Safety Operations on and off post and assisted Safety Officer.

April 1999-Aug. 2000 TDC Philadelphia, PA

Customer Service Representative

-Fundraiser for TDC

-Made cold calls to alumni of colleges and universities, collected donations to

administer back into the schools.

-Sold tickets for Temple’s basketball and football team.

-Also made cold calls to hospital patients to collect donations for hospital

charities.

-Became telemarketer of the month for three consecutive months.

April 1996-June 2000 Mc Donald's Philadelphia, PA

Cashier/Expeditor

-Provided customer service, handled cash transactions, managed inventory and

trained new employees.

-Advanced to assistant manager.

June 1995-Aug.1996 Philadelphia Housing Authority Philadelphia, PA

Clerk

-Generated and managed documents and, answered phones, and

performed office duties as needed.

Education Sept 1996-June 2000 William Bodine High School Philadelphia, PA

Diploma

-Advanced Placement English

-Who's Who Among American High School Students

-Took law courses equivalent to college courses while in Navy.

References Available Upon Request

Interests and activities: Vivid Swimmer, Excellent Reader, writes poetry and short stories.

Volunteer experience:

-Volunteered every year for four years at Herald Of His

Coming Church of God in Christ food drive.

-Also participated at Cheltenham nursing home for six months

-Volunteered at my son’s school (2008-2009)

Degrees/Accreditations/Certifications: Associates Degree in Criminal Justice, CPR Certified, GPA-3.8

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