Manager Technician

Tim Haverman

**** ****** ***** ** **, Albuquerque, NM 87124 ® 505-***-****

Qualifications Summary

A multi-faceted management professional with strong national management experience in an

evolving, and fast paced environment that demands strong technical, organizational, and

interpersonal skills. Confident and poised in interactions with individuals at all levels.

Resourceful in completing projects; able to multi-task effectively. Capabilities include:

• Team Building

• Organizational Start-Up

• Managing Remote Teams

Experience Highlights

Management & Supervision

• Led military teams during Operation Just Cause, Panama, which resulted in no aircraft

downtime - USAF

• Built a new corporate location and team to include sales, installation, marketing, and

office staff from startup to profitable in seven (7) months – Wayne Dalton Corp

• Built a new national data center organization which has saved $400K in CapEx and OpEx

for 2010 – Cricket Communications

• Facilitated collaboration between Engineering, FNE, and Regional Market personnel to

achieve successful platform deployments

Disaster Recovery

• Secured and deployed MSK/WRSK (Mission Support Kits/War Readiness Support Kits)

that led to no downtime of operations in Panama and Honduras – USAF

• Developed and implemented test procedures for lab and data center failovers resulting in

identification of faults and downtime - Intel

• Developing testing and failover procedures for corporate data centers that is designed to

ensure a 99.999 availability of infrastructure and platforms – Cricket

Standards and Best Practices

• Authored and published new procedures and processes to the USAF Manual 67.1

SouthCom, that stayed in effect for six (6) years – USAF

Tim Haverman

• Submitted and implemented new inventory procedures that reduced man-hours by 1.5

hours per day resulting in $87K annually – Best Buy Inc.

• Organized a MCEE CIT team to develop and publish standards and best practices that

promote improved uptime and improved procedures – Cricket Communications

Financial Management

• Created and achieved targeted budgets on a new location – Wayne Dalton Co.

• Reduced shrink from 2.2% to .86% on an average of $6.8M in monthly sales – Best Buy

• Guided MCEE to accurate budgeting with $3M in 2010 CapEx and $5M in 2010 OpEx

Employment History

National Mgr, Mission Critical Environment Eng, Cricket Communications, Albuquerque,

NM

Manager, Data Center & Systems, Cricket Communications, Albuquerque, NM

Operations Manager/Technician, Jentek Integrated Systems, Sacramento, CA

Lead Technician, ACS Dataline/Intel, Folsom, CA

Inventory Manager, Best Buy, Inc, Roseville, CA

Technician, Placer Electric and Data, Sacramento, CA

Operations Manager, Wayne Dalton Corp, Shingle Springs, CA

USAF, Global

Education and Training Organizations &

Awards

Sierra College, Rocklin, CA Chapter President, NM

AFCOM

C.C. of the USAF InfraGard, NM Chapter

Foothills College, Los Altos Hills, CA BICSI Associate

Member

A.S. Criminal Justice – 1999 Technician of the Qtr – Intel

A.S. Computer Science – In Progress Distinguished Graduate

- USAF

A.S. Electrical Engineering – In Progress Leadership Academy

A.A. Logistics Mgmt – Filing

A.S. Telecommunications – Filing

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