Clyde Amburn, SPHR, CCP, CEBS

**** ******** ******

Charlottesville, Virginia 22911

434-***-**** cell#

ably31@r.postjobfree.com

Objective/Summary

Human resources career professional seeking a human resources leadership

role.

Skilled in department management, recruitment, development, compensation

and benefits. Excel at improving employee performance and aligning

managers, supervisors and employees with company objectives. Solid

organizational development and consulting talent. Seasoned training

developer and facilitator. Strategic planner with pro-active execution.

Strong company talent acquisition focus.

Project leadership to improve human resources contributions and to create

company operations efficiencies. Excellent interpersonal skills and

participative management style; team player and team builder. Benefits

manager 6 years. Three professional accreditations: SPHR, CCP and CEBS.

SHRM Learning System facilitator.

Professional Experience

Auto Sport Catalog / International Auto, Inc, Charlottesville, Virginia,

2003-2009

Director, Operations & Human Resources for a national catalog and Internet

Ecommerce direct-to-consumer marketing company with up to $25M in revenue

and 75 employees. See websites www.AutoSportCatalog.com and

www.International-Auto.com.

Aligned human resources recruitment, compensation, benefits, employee

relations, training and budgets to meet company objectives. Conducted bi-

weekly organizational development for 12-member company management group in

leadership, conflict management, and team building topics. Managed company

operations for two call centers, a distribution center and facilities

management. Supervised 4 direct reports and 45 employees total.

* Revised recruitment and improved retention, reducing employee turnover

from 65% to 17%.

* Reduced healthcare cost increase from 15% to 5%. Realigned all benefit

plans for better P&L impact.

* Negotiated UPS outbound $1.2M parcel contract saving $120k annually.

* Guided distribution center operating efficiencies to hold direct labor

"cost-per-box" at same 4-year rate.

* Realigned call center staff to more effective operating hours reducing

labor cost by $30k.

Fifth Third Bank, Hillsboro, Ohio, 1999-2003

Regional Human Resources Manager for an $80-billion in assets Cincinnati,

Ohio based regional bank. Responsible for the Ohio Valley Region employee

relations, recruitment, development and administration for 24-branch, 300-

employee operation covering 3 states. Developed a formal and more

effective recruitment and selection process for key professional employees

including commercial bankers, branch managers, stock brokers, trust

officers, consumer lending, marketing and mortgage operations.

* Reduced turnover 30% by initiating a formal teller selection,

orientation and training program.

* Implemented corporate-wide revised compensation plan and performance

appraisal process.

* Conducted training assessment and developed a training strategy that

improved management skills, retail branch operations, commercial lending

and bank leadership.

Clyde Amburn HR Consulting, Richmond, Virginia, 1997-1999

Human Resources Contractor for recruitment, training and employee benefit

projects.

* At Overnite Transportation Company, a truck freight business, worked

with Deloitte & Touche for comprehensive pension and 401k plan IRS

voluntary compliance review. Organized and led benefits call center team,

restructured plan administration for 12,000-employee group.

* At Philip Morris USA, a consumer products manufacturer, streamlined

retirement process for outsourcing to Boston First Street Bank. Counseled

union employees under early retirement program.

* At Dominion Virginia Power, a regional utility, developed computer based

training with project leader Ernst & Young for SAP system implementation

human resources, payroll and benefits module.

Virginia Department of Human Resources Management, Richmond, Virginia, 1996-

1997

Associate Director, Operations for the 90,000-employee State of Virginia

employee healthcare benefits. Responsible for the benefits information

system, Anthem Healthcare contract support, open enrollments and employee

benefit administrator training in 105 state agencies. Planned, prepared

and coordinated all participant communications.

* Team lead for PeopleSoft system installation benefits module

implementation.

* Represented DHRM on four state-wide healthcare advisory board project

groups.

* Prepared legislature-directed studies on pharmacy dispensing

compensation, local government retiree healthcare, payroll benefits

guidelines and HIPAA compliance.

Signet Banking Corporation, Richmond, Virginia, 1984-1996

Benefits Manager for a $50-billion in assets 3-state regional bank.

(Signet Bank became Capital One Financial credit card and Wachovia Bank-

Wells Fargo.) Benefit plan administrator for 8,900 participant Signet Bank

retirement program. Managed plan distributions, database development, HR

system improvements, regulatory filings, IRS audits and employee

communications.

* Managed three traditional retirement plans, merged those to one plan and

later converted it to a cash balance pension plan for 6,000 active

employees.

* Automated the 300-employee per year terminated vested process saving one

staff member.

* Developed and presented new employee benefits and facilitated company

wide employee survey.

Area Human Resources Manager Led a 6-employee human resources department

for recruitment, employee relations and training facilitation for 900-

employee group including Signet corporate headquarters and 40-branch

Richmond region.

* Managed recruitment for all levels from sourcing through orientation for

180 employees annually.

* Coached managers and employees on performance issues with none going

beyond the bank.

* Team lead implementing a peak-time teller staffing program for 340

branches better aligning staffing and labor cost to customer traffic

reducing the full-time-equivalent employee count by 20%.

Additional Experience

* Current volunteer with Central Virginia Food Bank and homeless

organizations CARITAS and Conrad Center for Sunday meals. Charlottesville

SHRM chapter for workforce committee job counseling. Volunteer HCA Health

Systems human resources. Job networking groups: Virginia Career Network,

Career Prospectors-Westend, Charlottesville Regional Career Network.

Richmond SHRM.

* Society for Human Resources (SHRM) accreditation training facilitator for

the PHR and SPHR certifications. Active SHRM chapter member with past

chapter leadership roles.

* Human resources training facilitator for National Conference on

Fulfillment (NCOF), a 1,200 participant annual conference for call center

and distribution center operations. Past NCOF Advisory Board.

* Regional Labor Relations Manager for a 550-employee food service company

with two regions and two Teamster locals.

* Former Lieutenant Colonel, US Army Reserve, Quartermaster Corp,

Logistics Officer. Recipient of the US Army Legion of Merit Award and

Bronze Star Medal.

Education

* Bachelor of Business Administration in Marketing from Texas Tech

University, Lubbock, Texas

* Graduate studies, Human Resources, Virginia Commonwealth University,

Richmond, VA. Seven courses related to HR management, employee relations

and labor law.

* Senior Professional in Human Resources (SPHR), professional

accreditation from the Society for Human Resources Management (SHRM)

* Certified Compensation Professional (CCP) accreditation from the World-

At-Work international compensation association

* Certified Employee Benefits Specialist (CEBS) designation, International

Foundation for Employee Benefit Plans (IFEBP)

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