Customer Service Accounts Payable

ERICA L MCNEILL

***** ***** ******* ** *****@mcneillfinancialservice.n Home:910-***-****

Wagram, NC 28396 et Mobile: 910-***-****

Dedicated customer service, management, and accounting with 10+ years of

experience in "manufacturers" transportation and health clinic settings.

Consistently achieve record-high customer satisfaction rankings,

improvements to the bottom line and turnaround of underperforming

operations.

Respected builder and leader of customer-focused teams; instill a shared,

enthusiastic commitment to customer service as a key driver of company goal

attainment. Lead by example and ensure the execution of all safety,

security, quality and store operations policies.

Areas of Expertise

Accounts Payable Processes & Management ERP, EDI & Financial System

Technologies

Invoices/Expense Reports/Payment Records Organization & Management

Transactions Journal Entries & General Ledger

Corporate Accounting & Bookkeeping Teambuilding & Staff Supervision

GAAP Standards & Government Regulations Spreadsheets & Accounting Reports

Vendor Negotiations & Management

Professional Experience

McNeill Financial Service - Wagram, NC Present

Tax Preparer, 1/99 to present

Certified Bookkeeper, 10/07 to Present

Our services include preparation of current and delinquent federal and

state returns: individuals, corporate, payroll and unemployment tax

returns. For delinquent returns, we will negotiate a timeframe with the

Internal Revenue Service and state tax agencies, to give you adequate time

to secure the tax records that will be used in the preparation of all non-

filed tax returns. Our tax preparation fees are very reasonable:

M.J.Soffe Company - Fayetteville, NC 10/09 to 12/09

Accounts Payable, 10/09 to 12/09

Hired temporarily to file and complete Company quarterly's while filing

under IRS regulations. Transferring files from Blue Cherry Software to

Solomon Accounting Software for the four quarters. Updated their system for

the 2010 Tax Year and built an Excel Spreadsheet to be compatible for

transfers between California and North Carolina.

Red River Transportation, - Southern Pines, NC 11/07 to 10/08

Branch Manager, 8/08 to 10/08

Logistics Coordinator, 11/07 to 8/08

Handled daily A/P processes; supervised A/P clerks; managed

vendor/supplier relations; and oversaw the timely, accurate processing of

invoices, purchase orders, expense reports, credit memos and payment

transactions. Maintained adherence to corporate, accounting and GAAP

standards; addressed escalated issues from employees and vendors

regarding accounts payable; and ensured accurate and compliant A/P files

and records in accordance with company policies and government

regulations.

Manpower - Sanford, NC 07/06 to 11/07

Accounts Payable Clerk 07/06 to 11/07

Assumed responsibility for the full cycle accounts payable process in

temporary contract positions filling in for absent, vacationing or unfilled

A/P roles for a variety of companies. Worked in both short-term (two to

four weeks) and long-term assignments (up to nine months) for

manufacturers, nonprofit organizations, hotels/restaurants, schools,

hospitals and other businesses. Handled data entry and general ledger work

as well as bookkeeping and general clerical tasks.

Professional Experience (continued)

RESOLVED MONTHS OF BACKLOGGED WORK, RESTORED ORDER AND ORGANIZATION TO

PROCESSES/RECORDS IN DISARRAY, RESEARCHED AND SOLVED BILLING PROBLEMS AND

CORRECTED INVOICING AND JOURNAL ENTRY ERRORS THAT HAD PREVIOUSLY BEEN

MISSED.

Assumed expanded responsibilities (concurrent with A/P duties) as the

university's interim A/P manager and payroll administrator filling in

during vacations and maternity leave.

Operated financial computer systems and furnished senior company executives

with A/P liability summaries and cash flow reports that were consistently

praised for their accuracy, user-friendliness and timeliness.

Handled the processing, distribution, accuracy verification and maintenance

of invoices, interfacing extensively with a nationwide network of vendors

and suppliers.

Education

LIBERTY UNIVERSITY - LYNCHBURG, VA

SANDHILLS COMMUNITY COLLEGE-Southern Pines, NC

Bachelor of Science in Accounting, 2001 Achieved 48 credits toward Divinity

of Ministry

Affiliations

MEMBER, AIPB (AMERICAN INSTITUTE OF PROFESSIONAL BOOKKEEPERS), 2008 TO

PRESENT

Member, MCCC (Moore County Chamber Of Commerce), 2009 to Present

Technology Summary

MS OFFICE (WORD, EXCEL, POWERPOINT) ( ORION( GREAT PLAINS ( QUICKBOOKS (

EDI SYSTEMS ( WINDOWS (ALL)

910-***-**** ( *****@***********************.***

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